Ourisman Chrysler Dodge Jeep Ram of Woodbridge
Woodbridge, VA
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Teagan was AHMAZING and explained what was wrong with my Jeep in terms even I could understand! And my car was ready two hours earlier than expected! I am thrilled with my experience and am bringing all my Jeep in terms even I could understand! And my car was ready two hours earlier than expected! I am thrilled with my experience and am bringing all my cars to Lustine! Teagan, thank you, you rock! Best service experience ever! More
Jimmy did a fantastic job in explaining to me all about the vehicles i was looking at, i felt safe and secure with my purchase and feel i made the right choice. the vehicles i was looking at, i felt safe and secure with my purchase and feel i made the right choice. More
Great guy to work with! The whole dealership was making the car buying experience fun and very easy ! We drove 2 hrs to buy and was back on the road in a little over 90 mins. I’ll definitely be back to pur the car buying experience fun and very easy ! We drove 2 hrs to buy and was back on the road in a little over 90 mins. I’ll definitely be back to purchase another . Thank Ike More
Ike is very kind, patient, answered all our questions. Both my mother and I are satisfied in our Jeep purchase. Please check him out. He’s a great and honest sales person. Nargis Both my mother and I are satisfied in our Jeep purchase. Please check him out. He’s a great and honest sales person. Nargis More
Ike a nice honest guy. Kept the transaction as smooth as possible. He made sure a thorough cleaning of the truck was done before picking it up. He also had a few minor repairs taken care of on the house. So possible. He made sure a thorough cleaning of the truck was done before picking it up. He also had a few minor repairs taken care of on the house. Solid guy, solid dealership. I'd do business with them again. More
This place is unethical and dishonest. Price listed on website was $1500 less than what they were advertising. I called and spoke with a salesperson who confirmed the price. Went to see the vehicle and website was $1500 less than what they were advertising. I called and spoke with a salesperson who confirmed the price. Went to see the vehicle and found that they add a "reconditioning fee" of $1500 (in addition to other fees) - he admitted of course we are going to advertise the lower price. Next, he would not give me a final price, just kept saying what payment are you comfortable with and let's see if we can get there. I told him that I did not want my credit pulled until I knew the price of the vehicle, he continued to say the finance manager will work to get the payment you are looking for, again without the final price given. I told him at least 3 times that I did not want my credit pulled and he said we are only going to do a "soft" pull that will not affect your credit. I filled out the app for a soft pull and again asked him this is only a soft pull, correct? He responded with yes and left. A few minutes later I received a notice that a "Hard" pull had been done. He came back and I told him this and he said oh no we didn't do that so I showed him my phone that notified they had and then he apologized that he didn't know that and of course the payment was $50 more a month than I wanted. Had he just been upfront with the total price instead of the xxxxxxxx dishonesty - it would have saved me and him a lot of time and my credit report not being dinged. Needless to say, we are purchasing from a reputable dealer. This place is a joke. More
Best car sales person I’ve ever worked with in a while. Meet my needs and his customer service went above and beyond. Gave me all the information I needed to make an educated decision. Meet my needs and his customer service went above and beyond. Gave me all the information I needed to make an educated decision. More