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Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

Bowie, MD

4.4
434 Reviews

434 Reviews of Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

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February 11, 2016

Great service Steven got me in and out in a timely manner. He came and got me when there was a issue and waited for me to provide the information to get the job com More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Page
Feb 13, 2016 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you so much for your thoughtful words about your most recent service experience. We strive to provide each of our customers with a great experience with each visit. Thank you for being part of the Ourisman family!

Feb 24, 2016 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

We are happy to hear of you great service experience here at Ourisman. Thank you for your kind words and we look forward to seeing you again for your next service appointment!

December 12, 2015

Great Service I want to thank John Erbe for his excellent customer service. He is always very attentive, courteus, professional, and just a great guy to talk with a More

by Tmmycarlos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Erbe, Steven Page
November 12, 2015

Crappy customer service Rude and unprofessional. Had my car in the shop no less than four times for the same thing. Did not properly put brakes on my car. Don't ask for a ren More

by Chase7758
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad, Steven Page
August 03, 2015

The worst Ann lacks communication skills. It took 3 says to get a simple repair done. I had to call her to get updates and she didn't return my calls. She di More

by Dodgeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ann Gustafson, Steven Page
Aug 18, 2015 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for your frank and honest feedback concerning your recent service visit. I apologize for the lack of communication. I will share your feedback with Ann as a training opportunity and I appreciate your endorsement of Steve. We will continue to get better and improve our process by learning from our customers. Thank you again for sharing your experience and for being our customer. We really do appreciate your business. Respectfully, Michael Lewis Vice President General Manager Ourisman of Bowie

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