Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

Welcoming Environment From the time I arrived I felt welcomed, comfortable and safe. Upon arrival, I was greeted by a service technician and directed to the service desk. From the time I arrived I felt welcomed, comfortable and safe. Upon arrival, I was greeted by a service technician and directed to the service desk. My representative (Rick) reviewed my needs and I went to the waiting area. This environments very pleasant and accommodating. I appreciated the availability of complimentary hot drinks and water. Rick came to advise me of a recommended service to my vehicle within 45 minutes and I opted for that service as well. About 20 minutes later I was walking out the door. Every employee here is very friendly. I encountered a service technician, service representative, cashier and even a salesman who wanted to sell me another vehicle...lol. I'm a people person, so I really do appreciate employees that allow customers to feel welcomed. Thank you! More

Great Customer Service Keep up the great work. Keep up the excellent car service. Nice service advisors. Nice waiting rooms and great WIFI. Great selection of television op Keep up the great work. Keep up the excellent car service. Nice service advisors. Nice waiting rooms and great WIFI. Great selection of television options. More

Effortless! I arrived at he service lanes a little before 7:00 A.M. for routine maintenance (oil change, tire rotation, wash). After Janae discussed my needs, I I arrived at he service lanes a little before 7:00 A.M. for routine maintenance (oil change, tire rotation, wash). After Janae discussed my needs, I was directed to the waiting area. In just about an hour, I was on my way to the cashier and out the door. Since I was on a tight schedule, the in and out service made my day. Thanks for the timely service. More

good review Previously we have had less than good experiences here but obviously changes have been made and they are good. Thanks for providing great and friend Previously we have had less than good experiences here but obviously changes have been made and they are good. Thanks for providing great and friendly service. More

Great service William Amos provided great customer service in the service department. Ron Koehnleinalso did a great job in the parts department. Items needed were i William Amos provided great customer service in the service department. Ron Koehnleinalso did a great job in the parts department. Items needed were in-stock and always a plus when there is no lead time. More

Oil/Filter change Your service rep (Bill I think?) went out of his way to answer all my questions and ensured I was completely satisfied. I will be returning to Ouris Your service rep (Bill I think?) went out of his way to answer all my questions and ensured I was completely satisfied. I will be returning to Ourisman for my next service. More

Service I brought my vehicle in for an oil change and was met in the vehicle bay promptly and professionally. Didn't have to wait very long and the service t I brought my vehicle in for an oil change and was met in the vehicle bay promptly and professionally. Didn't have to wait very long and the service team was great. More

Superb fast service! Thanks to my service rep I was in and out in under an hour for a routine maintenance visit! Thank you very much! Great service too! Thanks to my service rep I was in and out in under an hour for a routine maintenance visit! Thank you very much! Great service too! More

Service I made my appointment on line. Everything was in the computer when I arrived. Chris was polite and helpful from the moment I walked in the door unti I made my appointment on line. Everything was in the computer when I arrived. Chris was polite and helpful from the moment I walked in the door until I left. The cashier was very friendly. I enjoyed the clean, quiet waiting area; I was able to take a nap and read my lesson for a week. The repair was done to my satisfaction. More

Warranty service Good service. Would recommend to all my friends and family. Brian and Sydney did a great job. Happy with my truck when i got it back. Good service. Would recommend to all my friends and family. Brian and Sydney did a great job. Happy with my truck when i got it back. More