Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

good review Previously we have had less than good experiences here but obviously changes have been made and they are good. Thanks for providing great and friend Previously we have had less than good experiences here but obviously changes have been made and they are good. Thanks for providing great and friendly service. More

Great service William Amos provided great customer service in the service department. Ron Koehnleinalso did a great job in the parts department. Items needed were i William Amos provided great customer service in the service department. Ron Koehnleinalso did a great job in the parts department. Items needed were in-stock and always a plus when there is no lead time. More

Oil/Filter change Your service rep (Bill I think?) went out of his way to answer all my questions and ensured I was completely satisfied. I will be returning to Ouris Your service rep (Bill I think?) went out of his way to answer all my questions and ensured I was completely satisfied. I will be returning to Ourisman for my next service. More

Service I brought my vehicle in for an oil change and was met in the vehicle bay promptly and professionally. Didn't have to wait very long and the service t I brought my vehicle in for an oil change and was met in the vehicle bay promptly and professionally. Didn't have to wait very long and the service team was great. More

Superb fast service! Thanks to my service rep I was in and out in under an hour for a routine maintenance visit! Thank you very much! Great service too! Thanks to my service rep I was in and out in under an hour for a routine maintenance visit! Thank you very much! Great service too! More

Service I made my appointment on line. Everything was in the computer when I arrived. Chris was polite and helpful from the moment I walked in the door unti I made my appointment on line. Everything was in the computer when I arrived. Chris was polite and helpful from the moment I walked in the door until I left. The cashier was very friendly. I enjoyed the clean, quiet waiting area; I was able to take a nap and read my lesson for a week. The repair was done to my satisfaction. More

Warranty service Good service. Would recommend to all my friends and family. Brian and Sydney did a great job. Happy with my truck when i got it back. Good service. Would recommend to all my friends and family. Brian and Sydney did a great job. Happy with my truck when i got it back. More

Awesome Great customer service!! Very friendly and speedy. Explained everything to me in detail! I would definitely go back to this dealership's service cente Great customer service!! Very friendly and speedy. Explained everything to me in detail! I would definitely go back to this dealership's service center and recommend anyone to go there. More

12 days later with same problems........ Ridiculous No problems buying my vehicle very happy with that.. service on the other hand. worse that I had ever had. I will not be going back to this place.. To No problems buying my vehicle very happy with that.. service on the other hand. worse that I had ever had. I will not be going back to this place.. To long of a story explain.. Have new Ram truck, had warranty issues.. e-mailed service manager with problems and photos. had truck for 12 days. get truck home check repairs.... first thing that was un list WAS NOT DONE.. my truck was dirty with hand and finger prints all over it. Worse experience that I have ever had.. My next purchase will be with Adams or Tate. NO CUSTOMER SERVICE AT ALL. If I could give zero stars it would be there. Horrible More

Had a four wheel alignment completed This was my first time at this facility and I was pleased with my service. Service Advisor (Guy Miller) was professional and very pleasant to deal wit This was my first time at this facility and I was pleased with my service. Service Advisor (Guy Miller) was professional and very pleasant to deal with. I did not have an appointment but Mr miller was able to have my service completed in a timely manner. I will use this service center again. More