Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

2018 Jeep Latitude Plus Recall Had a recent recall to take care of and Chuck was very aware of the problem completely reassured me about bringing it in and how long it would take pl Had a recent recall to take care of and Chuck was very aware of the problem completely reassured me about bringing it in and how long it would take plus I was assured they had whatever parts needed to fix it. I did just as I was told, Chuck called me when my vehicle was ready, which was pretty much the estimated time, only took few mins to get it, all the staff were very helpful and friendly. I liked that it was explained in detail how to drop the vehicle off the night before if needed. More

Delivered great service and delivered my car on time! Called and then went in for my first service at Oursman Chrysler/Jeep. When I arrived, the service tech advised me that it would be at least 2 hours Called and then went in for my first service at Oursman Chrysler/Jeep. When I arrived, the service tech advised me that it would be at least 2 hours before the car would be done. I then asked the Service Manager if he could insure me that my car would be done by Noon (12pm). The car was delivered on time with all of the service completed. More

Good experience and really nice people. Good service experience. Gave more of a discount than my coupon. I will be back again. Staff was very friendly and helpful. Thank you. Bye Good service experience. Gave more of a discount than my coupon. I will be back again. Staff was very friendly and helpful. Thank you. Bye More

Top notch service, 100% satisfied Had a lot of questions and the service rep helped me 100%. Even eased my mind about more services for my car, that I flat out wanted to wait! Very h Had a lot of questions and the service rep helped me 100%. Even eased my mind about more services for my car, that I flat out wanted to wait! Very happy I did More

Great service The service adviser was honest about the length of time my wait for a oil change my be .I decided to wait and was pleasantly surprised to be out with The service adviser was honest about the length of time my wait for a oil change my be .I decided to wait and was pleasantly surprised to be out with a newly washed car a hour earlier than expected. One employee made three children waiting with their parents very happy by giving them balloons .The children were delighted! Another employee came over and turned on the TV. The waiting area was clean and comfortable. The staff professional and cheerful. This was my first service visit since purchasing my vehicle. I am very happy with the overall experience. More

honest and considerate Saturday was/is the only day I can get my car serviced. I was there for almost 5 hours but Pai made the transaction tolerable. He also was considerate Saturday was/is the only day I can get my car serviced. I was there for almost 5 hours but Pai made the transaction tolerable. He also was considerate of my service needs and not with up selling me products and services that we’re not necessarily needed at the time. I appreciate his honesty and integrity and I’ll continue to use Oursman as my service provider. I have only used this dealership since my purchase and will probably buy from Oursman again because of the customer service and the integrity of Mr. Sripattra. I will drop anyone in a second if I feel used or lied to; thank you. More

Awesome Service I was greeted with a smile and received prompt service. I was in, out and to my surprise car washed in a reasonable amount of time. I love this place! I was greeted with a smile and received prompt service. I was in, out and to my surprise car washed in a reasonable amount of time. I love this place!!!! More

Excellent service Came in service and received excellent service. The prices were good and service tech was excellent. Did not but 1 hour for oil change and tire rotati Came in service and received excellent service. The prices were good and service tech was excellent. Did not but 1 hour for oil change and tire rotation. More

They have good service here The Service on my vehicle was great. A good environment. Nice people. Good techs. Done in a timely manor. Keep up the good work there The Service on my vehicle was great. A good environment. Nice people. Good techs. Done in a timely manor. Keep up the good work there More

Great Service I purchased my car from Ourisman back in 2013 and it was a seamless and great experience!! I recently dropped it off to get service and I was blown I purchased my car from Ourisman back in 2013 and it was a seamless and great experience!! I recently dropped it off to get service and I was blown away by the awesome service team. Christopher Odom was so awesome!! My husband and I are big on good customer service. We were so pleased with the level of service and professionalism from the service team. I am so happy I was able to find Chris and now I finally found an awesome service advisor. Keep up the great work Ourisman staff!! More