Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

Excellent Service Just went in for an oil change, but was seen right away, and the wait was reasonable. Thank you for your continued excellent service to my Jeep. Just went in for an oil change, but was seen right away, and the wait was reasonable. Thank you for your continued excellent service to my Jeep. More

Jeep Grand Cherokee Service 1/2/2019 Outstanding Service Department. I was treated very courteously and professionally during my recent visit to the Service Department. A part had to be o Outstanding Service Department. I was treated very courteously and professionally during my recent visit to the Service Department. A part had to be ordered when it arrived I was notified an appointment was scheduled and the part was replaced. Everything went like clockwork. More

Jeep Servicd All went well, except I wasn’t told that the shop was closing early on New Years Eve so I had to leave my vehicle over night for 2 days. Customer serv All went well, except I wasn’t told that the shop was closing early on New Years Eve so I had to leave my vehicle over night for 2 days. Customer service was great and I will returns to get my Jeep serviced here. Thank you! More

Excellent customer service Pleased with the length of time it took, the personnel and the friendless of the staff. Comfortable waiting area, promptness of checking back about s Pleased with the length of time it took, the personnel and the friendless of the staff. Comfortable waiting area, promptness of checking back about service. More

Great Service Outstanding service on my Jeep every time I need a repair or service. The service Managers are always warm and friendly with helping me with my veh Outstanding service on my Jeep every time I need a repair or service. The service Managers are always warm and friendly with helping me with my vehicle needs. More

Great People - Slow Service The people in the service department are awesome! I’m only pointing out this problem with the hopes they’ll find a solution. I’ve brought my vehicles The people in the service department are awesome! I’m only pointing out this problem with the hopes they’ll find a solution. I’ve brought my vehicles to this dealership for service for the past two or three years. It’s always for an oil change, tire rotation, and an occasional car wash. I’ve probably only had my car washed twice. There were a few times there was a recall, which takes additonal time. Every time I’ve gone, it takes at least two hours. That’s a long time for just an oil change and tire rotation. It would be great if they would go to an appointment system or an express service for oil changes. I will say because of growing weary of the wait times, I’ll most likely find another place for routine service. More

Extra Mile Bob and Natasha went the extra mile in explaining a noise I thought was ominous by isolating the issue and assuring me it wasn’t some sort of major me Bob and Natasha went the extra mile in explaining a noise I thought was ominous by isolating the issue and assuring me it wasn’t some sort of major mechanical failure. More

Appreciated I came in on a scheduled appointment. As always the service center atmosphere was pleasant and friendly. My appointment was with Paul. I got his fu I came in on a scheduled appointment. As always the service center atmosphere was pleasant and friendly. My appointment was with Paul. I got his full attention and he made me feel like a value customer. He listened attentively as I tried to explain the service I felt needed. The invoice was on his desk waiting for my arrival. I'm a senior citizens. I truly appreciated him giving me the opportunity to speak with out interruptions. At the service completion, I left with a smile. Thank to all involved in servicing my vehicle. Doreatha Picott More

AWESOME SERVICE !!!!! EVERYTHING THAT WAS REQUESTED FOR SERVICE WAS HANDLED IN A TIMELY, CLEAR AND CONCISE MANNER. OURSIMAN IS A GREAT DEALER/SERVICE SHOP !!!! HIGHLY RECOM EVERYTHING THAT WAS REQUESTED FOR SERVICE WAS HANDLED IN A TIMELY, CLEAR AND CONCISE MANNER. OURSIMAN IS A GREAT DEALER/SERVICE SHOP !!!! HIGHLY RECOMMEND TO ALL More

Super friendly employees with great customer service I made the mistake of going during the busiest hours to get my jeep serviced so I did have to wait a bit, but the staff was super nice and friendly. I I made the mistake of going during the busiest hours to get my jeep serviced so I did have to wait a bit, but the staff was super nice and friendly. I didn't mind waiting because they were so funny and nice. More