Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

Stellar Customer Service Scott and Paul went out of their way to make sure my experience was stellar, which it was. I will definitely be back to the Bowie dealership. I also e Scott and Paul went out of their way to make sure my experience was stellar, which it was. I will definitely be back to the Bowie dealership. I also expressed my experience with family and friends. More

Service appointment scheduled on line. Arrived and was received by Service Rep in timely manner. Received continuous updates during waiting time. Well kept waiting area. scheduled on line. Arrived and was received by Service Rep in timely manner. Received continuous updates during waiting time. Well kept waiting area. More

7am Appointment I had a 7am appointment so one would think I'd be first in the shop but it wasn't. I came to pick up my car at 11am only to find out it had not been s I had a 7am appointment so one would think I'd be first in the shop but it wasn't. I came to pick up my car at 11am only to find out it had not been seen. Ms Tennessee got it in and had everything checked and completed while having my gas cap cover installed. Ms. Tennessee covered the charge for installing the cover to make up for the fact I brought my vehicle in at 7am and it left at 5pm. More

In A Blink Of An Eye I stopped by the dealership to inquire about an oil change or any upcoming specials. I spoke with Ms. Natasha Tennessee, who made room for my Dodge Ra I stopped by the dealership to inquire about an oil change or any upcoming specials. I spoke with Ms. Natasha Tennessee, who made room for my Dodge Ram to be serviced. The setting were comfortable and she (Ms. Tennessee) even gave me a progress report prior to the conclusion. I was met with a smile and outstanding customer and within the blink of an eye, I was done. More

Best customer service rep. Rochelle Sabino is the best customer service representative ever! They sure don't make them like her any more. She actually was concerned about me as Rochelle Sabino is the best customer service representative ever! They sure don't make them like her any more. She actually was concerned about me as a person and helped me pick out a tire that was within my price range. Very personable, an asset to your dealership. I give her * * * * * * * * * * stars! More

Good customer service This dealership has good customer service and is very efficient. The staff is very friendly. I will definitely be back when I need my car serviced. This dealership has good customer service and is very efficient. The staff is very friendly. I will definitely be back when I need my car serviced. More

Excellent Service Outstanding customer service and maintained excellent communications by updating with the progress of my service. Additionally, she provided instructi Outstanding customer service and maintained excellent communications by updating with the progress of my service. Additionally, she provided instructions on future services I may need. More

Maintenance and Installation of parts Staff was professional and extremely knowledgeable about options for my new truck. Bought additional parts through Mopar and was very impressed with t Staff was professional and extremely knowledgeable about options for my new truck. Bought additional parts through Mopar and was very impressed with the quality of product and installation. I also bought a maintenance plan with the dealer for oil maintenance, and it has been a great cost effective way to plan out my trucks maintenance More

Excellent oil change service Pai in the service center was super nice and helpful in getting my first oil change and tire rotation! They even topped of my fluids and washed my car Pai in the service center was super nice and helpful in getting my first oil change and tire rotation! They even topped of my fluids and washed my car! More

Great Customer Service!!! Rochelle was super helpful in resolving my cars’s problem!!! Definitely will return for other service issues. I was able to pull my Jeep in the bay an Rochelle was super helpful in resolving my cars’s problem!!! Definitely will return for other service issues. I was able to pull my Jeep in the bay and have it looked at without an appt. I was desperate to have it looked at same day. More