Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

Alot of work done, Jeep working great, took a long time. I showed up at 845 for a 9 AM appointment, yet my car didn't get looked at until 11AM. Didn't get out until 520PM. There was alot done (vapor collec I showed up at 845 for a 9 AM appointment, yet my car didn't get looked at until 11AM. Didn't get out until 520PM. There was alot done (vapor collection system repair, tune up (spark plugs and wires) and tailgate latch repair). All are working great now. Just wish I could have knocked out a couple of errands which I could have if I had known that my car was going to sit around for 2 hours after my appointment. I was also told the car was being wrapped up around 330PM, and 2 hours later it was finally wrapped up. That can be attributed to how busy the shop was. I was given the opportunity to add the tailgate latch job when it was discovered to be in stock around 4PM. All in all a lot of great work done on my Jeep to keep her running for a few more years. Just could have done without the delay. More

Extraordinary service Rochelle Sabino was very knowledgeable and professional, she explained to me what the problem was, before a service technician diagnosed the problem. Rochelle Sabino was very knowledgeable and professional, she explained to me what the problem was, before a service technician diagnosed the problem. I will be returning for any service my vehicle will be needing. More

Good Experience Advisor Rochelle was great to work with and also the shuttle driver was very friendly. The mechanic was thorough and knowledgeable. Had a good overall Advisor Rochelle was great to work with and also the shuttle driver was very friendly. The mechanic was thorough and knowledgeable. Had a good overall experience. More

Happy with my overall experience with the service department. Only reason I did not give five stars was oily hand print on my steering wheel and the shuttle service was not available when needed twi department. Only reason I did not give five stars was oily hand print on my steering wheel and the shuttle service was not available when needed twice. More

Great Oil Service Everyone deserves a second chance and Ourisman Jeep service got it right. This time, my oil service was thoroughly performed. All fluids were topped Everyone deserves a second chance and Ourisman Jeep service got it right. This time, my oil service was thoroughly performed. All fluids were topped off, tires were properly inflated and the service light interval was changed. Thanks to my service advisor "Rochelle" who made sure that I left as a satisfied customer. More

Happy customer I had a great experience. Rochelle Sabino was awesome. She was a great help. She made the process run smooth. I was very happy at the work that was do I had a great experience. Rochelle Sabino was awesome. She was a great help. She made the process run smooth. I was very happy at the work that was done. More

My first visit to the Service Dept. I puschased a new Dodge Excellent inter-action with knowledgeable Service Staff. All questions and concerns answered., I was impressed with the cleanliness of the Service D Excellent inter-action with knowledgeable Service Staff. All questions and concerns answered., I was impressed with the cleanliness of the Service Department. My first visit. NOTE:THIS AREA SHOULD REALLY NOT REQUIRE A MINIMUM WORD COUNT. FEELS PUSHY. More

Recall issue I was there for a recall, the customer service was excellent. Everyone i encountered was helpful, courteous and professional. You can bet on one thing I was there for a recall, the customer service was excellent. Everyone i encountered was helpful, courteous and professional. You can bet on one thing for sure - I'll be back !!! More

Thanks for your service on my RAM. Looking forward to a lasting relationship so keep your Customer service in the best condition. Thanks for now lasting relationship so keep your Customer service in the best condition. Thanks for now More

It was a pleasure working with Rochelle. The care I received was courteous and professional. I enjoyed my experience. They followed up with me every day and I will definitely return. Brian received was courteous and professional. I enjoyed my experience. They followed up with me every day and I will definitely return. Brian More