Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

Great service!! Had an issue with a Jeep Cherokee. It was handled in a professional manner and I was kept updated throughout the entire process. Keep up the good work. was handled in a professional manner and I was kept updated throughout the entire process. Keep up the good work. More

Recall inspection Very easy service visit. Natasha was friendly, helpful, and professional. Other employees were also very nice. Service was quick and easy to naviga Very easy service visit. Natasha was friendly, helpful, and professional. Other employees were also very nice. Service was quick and easy to navigate. Very good experience. More

QUick repair turnaround Turned my car in at 8AM, they were done by 2PM with an exhaust issue and emissions test. It was a repeat fault code, but different problem quickly di Turned my car in at 8AM, they were done by 2PM with an exhaust issue and emissions test. It was a repeat fault code, but different problem quickly diagnosed. Thanks for the quick service. More

Upon arriving Immediately Natasha Tennessee was the first to greet me. She was beyond amazing, very helpful, and knowledgeable. Her customer service is beyond excellent. to greet me. She was beyond amazing, very helpful, and knowledgeable. Her customer service is beyond excellent. More

I took my Jeep in for an oil change and tire rotation. The shop was clean and the service people we very friendly and professional. The shop was clean and the service people we very friendly and professional. More

Got right in! Normally there is a two to three day wait but when I told them my Air Bag light was on they got me in the next day. That had everything fixed by the Normally there is a two to three day wait but when I told them my Air Bag light was on they got me in the next day. That had everything fixed by the next day. Natasha kept me informed from start to finish. I could not ask for better service. Even the cashier was great. When the porter didn't respond to bring my Jeep around to the front of the dealership, she went and got it herself. When the car arrived, I noticed they had plastic covers on the seat and steering wheel and a paper mat on the floor. With this pandemic going on I thought that was exceptional fore thought for their service folks and for the customers. Well done Ourisman Service Department! More

Excellent Service Dealership was clean and safe. I appreciate the environment that made me feel safe and secure in bringing my vehicle in for the service. Work was com Dealership was clean and safe. I appreciate the environment that made me feel safe and secure in bringing my vehicle in for the service. Work was complete and I want to thank everyone there for their hospitality. More

Another Excellent Service Visit Originally my appointment was with another service manager, but after a brief wait Rochelle Sabino processed my appointment and made the experience ex Originally my appointment was with another service manager, but after a brief wait Rochelle Sabino processed my appointment and made the experience exceptional. Thanks for another smooth visit. Be safe and stay well. More

Excellent customer service- First time to the dealership and will be my first choice going forward. Jennifer's customer service skills were second to none. Thank you, Hal First time to the dealership and will be my first choice going forward. Jennifer's customer service skills were second to none. Thank you, Hal More

Everyone I dealt with was friendly and outgoing Only Everyone I dealt with was friendly and outgoing Only thing I was little disappointed with is the price I paid for service I got I had gotten price f Everyone I dealt with was friendly and outgoing Only thing I was little disappointed with is the price I paid for service I got I had gotten price from another dealership to do same exact service to my truck (new key programmed) And you were double price didn't understand how or why the prices were that much different More