Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

Service was quick and efficient. Rochelle is an amazing Service Advisor. Very friendly and keeps you informed. Timely and accurate pricing. Very nice dealership with friendly and professional staff. Service Advisor. Very friendly and keeps you informed. Timely and accurate pricing. Very nice dealership with friendly and professional staff. More

Great friendly I will be back for my next service check up thanks for making my time there go by quick everyone was very helpful and smiling. Thanks! I will be back for my next service check up thanks for making my time there go by quick everyone was very helpful and smiling. Thanks! More

Staff was courteous and great service.Everyone was Staff was courteous and great service. Everyone was polite. I came in on a weekday and I was finished promptly. I will visit the Bowie location again Staff was courteous and great service. Everyone was polite. I came in on a weekday and I was finished promptly. I will visit the Bowie location again More

That's how you do it Went in for Unscheduled oil change. I was in and out under 2hrs coundn't believe it Thanks to the whole service team. I will be back Went in for Unscheduled oil change. I was in and out under 2hrs coundn't believe it Thanks to the whole service team. I will be back More

This was a good experience Thanks for the opportunity to make an appointment for an oil change. It beats the last time I came in and waited in the waiting area for over 3 hours. Thanks for the opportunity to make an appointment for an oil change. It beats the last time I came in and waited in the waiting area for over 3 hours. The shuttle (and driver) were great! The entire time taken was no more than 2 hours and I was at home working, all but about 20 minutes of it, More

RAM OWNER went in for an unscheduled oil change. was done in an hour. great job. Ms. Rochelle Sabino (asst. service mgr) was very customer orientated , friendly went in for an unscheduled oil change. was done in an hour. great job. Ms. Rochelle Sabino (asst. service mgr) was very customer orientated , friendly and kept me informed of the progress. More

RECALL REPAIR I PURCHASED MY VEHICLE FROM ANOTHER DODGE DEALER WHICH I WILL NOT NAME OR EVER RETURN TO. THE FOLKS AT OURISMAN WELCOMED ME WITH OPEN ARMS AND I MEAN I PURCHASED MY VEHICLE FROM ANOTHER DODGE DEALER WHICH I WILL NOT NAME OR EVER RETURN TO. THE FOLKS AT OURISMAN WELCOMED ME WITH OPEN ARMS AND I MEAN ALL THE FOLKS FROM THE CLEANING LADY TO SERVICE WRITER, PARTS PERSONEL MECHANICS JUST PASSING BY, SALESMEN AND THE GAL WHOM DELIVERED MY TRUCK TO ME AFTER SERVICE. I NOT BE MORE SATISFIED WITH QUALITY OF WORK AND CLEANLINESS OF TRUCK AFTER WORK WAS FINISHED. YOU COULDN'T TELL ANYONE HAD BEEN WORKING ON THE TRUCK FOR OVER THREE HOURS. NO GREASY FOOT PRINTS OR FINGER PRINTS. NICE JOB. MANAGEMENT SHOULD BE PROUD. More

Friendly and caring I was pleased with the manner in which my service advisor kept me informed about the progress of service to my 04 Dodge Ram. She informed that the par I was pleased with the manner in which my service advisor kept me informed about the progress of service to my 04 Dodge Ram. She informed that the parts that were needed to repair my truck was on back order from Chrysler/Dodge. Once I explained to her the urgency of getting my truck up and running again, we came up with a quick resolution to that problem. More

The customer service I received there was excellent and safe during these COVID 19 times. My service representative was truly awesome with following up and ensuring my vehicle was completed as expected. I safe during these COVID 19 times. My service representative was truly awesome with following up and ensuring my vehicle was completed as expected. It feels good to have my vehicle driving like it should. More

Outstanding Service Department. Very courteous and professional. I purchased my Jeep from Ourisman of Bowie.My wife purchased her Jeep from another Jeep dealership and she uses Ourisman Jeep Bowie’s professional. I purchased my Jeep from Ourisman of Bowie.My wife purchased her Jeep from another Jeep dealership and she uses Ourisman Jeep Bowie’s Service Department also. A+++++ More