Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

great and professional !!! excellent service very professional whole process was smooth ,warranty work was done quickly !barely got comfortable in lounge when all was done and i excellent service very professional whole process was smooth ,warranty work was done quickly !barely got comfortable in lounge when all was done and i was on my way !! More

Everything went well. My assigned employee was very professional. Although my tire pressure wasn’t adjusted. That’s not his fault. He kept me updated on status of my truck professional. Although my tire pressure wasn’t adjusted. That’s not his fault. He kept me updated on status of my truck More

Awesome Service I had to use the service department and rest treated was excellent customer service. Very pleased. Rochelle was my POC and did a wonderful job. I had to use the service department and rest treated was excellent customer service. Very pleased. Rochelle was my POC and did a wonderful job. More

I just needed a quick look at my new Jeep it took 2 hours! The only problem I have was the time frame! Way to long for just a quick look!! They just needed to test drive my new Jeep to see how it was driving a The only problem I have was the time frame! Way to long for just a quick look!! They just needed to test drive my new Jeep to see how it was driving and I had to wait 2 hours! Ridiculous! But yes everybody was friendly and nice More

Customer Service!!! Service writer and staff exhibited excellent, friendly & personable assistance. Although I feel that's something that should be expected at the bare m Service writer and staff exhibited excellent, friendly & personable assistance. Although I feel that's something that should be expected at the bare minimum, it's a refreshing rarity to experience More

Terrific Service Appointment Appointment was terrific. Mandy was great. Very professional and kept me apprised as time to complete job. High recommend this service center. Parts h Appointment was terrific. Mandy was great. Very professional and kept me apprised as time to complete job. High recommend this service center. Parts had to be ordered but I expect another great service appointment as soon as the parts arrive. More

Great Service Took my Jeep in for service and was treated wonderfully! They gave me a loaner and my car was finished earlier than expected. And for less than I expe Took my Jeep in for service and was treated wonderfully! They gave me a loaner and my car was finished earlier than expected. And for less than I expected. Rochelle was my service rep and she could not be more delightful. I bought my Jeep from this dealership 5 years ago and I couldn’t be more satisfied. More

Rochelle was very helpful. She was courteous and professional. She made my process enjoyable. Rochelle is an asset to you company. Sincerely yours, Toussaint Wallace professional. She made my process enjoyable. Rochelle is an asset to you company. Sincerely yours, Toussaint Wallace More

Always a pleasure to work with them, which is saying a lot when you only see someone when there is a problem with your car. I have had experiences at other Dodges that has been terrible and this one is al lot when you only see someone when there is a problem with your car. I have had experiences at other Dodges that has been terrible and this one is always great. They are not my closest dealer, but they are the one I will always go to for service. More

Excellent Customer Service I recently took my 2017 Dodge Ram in for warranty work and Tanya was my service department poc. She was excellent in regards to making sure she under I recently took my 2017 Dodge Ram in for warranty work and Tanya was my service department poc. She was excellent in regards to making sure she understood what needed to be checked and in fact was able to have the work done to my truck within a few hours. It makes me feel like I was cared for and the explanation and follow-up when I picked up the truck was what I expected. Great customer service. More