Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

Great service from Natasha and Tonya. Truthful and caring. As for the service, I made an appointment thinking it would be less than an hour, but it took over 2(two) hours. What is the point of maki caring. As for the service, I made an appointment thinking it would be less than an hour, but it took over 2(two) hours. What is the point of making an appointment? I never received an inspection sheet, my tire pressure was not checked, so I presume therefore my tires were not rotated. I really appreciated the coupon. More

Great Customer Service!! Tanya was very helpful and friendly. She kept me informed about everything that was going on with my vehicle until the service was completed. I was ve Tanya was very helpful and friendly. She kept me informed about everything that was going on with my vehicle until the service was completed. I was very satisfied. More

Above and Beyond customer service From the very beginning Rochelle was very charming and pleasant...her smile was visible even through her mask. She walked me through the various mecha From the very beginning Rochelle was very charming and pleasant...her smile was visible even through her mask. She walked me through the various mechanical issues I was experiencing with my vehicle and gave her unbiased recommendation on what I can afford to delay and what I need to address ASAP. This means a lot when you're living on a budget. You need honest feedback to make sound financial decisions and she provided that. More

Natasha was friendly and explained to me what will be done with the car maintenance wise. The only thing that I want to point out is, after my car was serviced and I was given my keys back; the service done with the car maintenance wise. The only thing that I want to point out is, after my car was serviced and I was given my keys back; the service technician left the plastic seat and steering cover. It should have been disposed off as soon as he parked the vehicle. More

Service Department Totally pleased with the service I received from individuals who worked on my vehicle, but more so satisfied with Natasha Tennessee's customer servic Totally pleased with the service I received from individuals who worked on my vehicle, but more so satisfied with Natasha Tennessee's customer service to me. Prompt and timely calls to keep me updates on activities of the repair, the warranty service, inspection, expected completion o the work, possible loaner if needed. Work was completed earlier than expected. With follow up call once delivered. Great Service, Thank Tasha More

Great Service by the Service Delivery Team Rochelle Sabino was my Service Manager and she was very friendly and kept me update to on my car while being serviced! The entire staff was pleasant Rochelle Sabino was my Service Manager and she was very friendly and kept me update to on my car while being serviced! The entire staff was pleasant and I was waited on immediately after entering the area. More

I bought my Jeep Grand Cherokee in for service. Rochelle was able to get me scheduled the same day and provided exceptional service! Thank You. was able to get me scheduled the same day and provided exceptional service! Thank You. More

The experience was great from start to finish. When I telephoned to inquire about an oil change service and air conditioning service the service adviser, Tanya White, was most helpful and thorough. When I telephoned to inquire about an oil change service and air conditioning service the service adviser, Tanya White, was most helpful and thorough. She gave me price estimates and helped me realize that estimates from other service companies had hidden costs that led to unreliable calculations. When the inspection unearthed additional problems, Tanya called me to inform me of the technician's findings and she gave price estimates so that I could decide what to get done. Then I got a phone call when the vehicle was ready for pick up recommendation More

I brought my Jeep in for a routine oil change. James Martin was my service writer. I was impressed by his professionalism and attention to detail. He explained every step of the upcoming process as we Martin was my service writer. I was impressed by his professionalism and attention to detail. He explained every step of the upcoming process as well as noted my request to make sure the windshield washer reservoir was topped off by the mechanic. At the end, he explained all mechanical concerns and provided cost estimates to fix those concerns. Overall, I had a pleasant experience. More

Great fast service on my Truck.Courtesy shuttle was an Great fast service on my Truck. Courtesy shuttle was an added and unexpected bonus. Natasha was extremely helpful. And Ariella was well versed in s Great fast service on my Truck. Courtesy shuttle was an added and unexpected bonus. Natasha was extremely helpful. And Ariella was well versed in shuttle routes in my area. More