Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

Good Service on the oil change. I hope to have this jeep for a long time. I was in and out in 90 minutes and was able to complete my 10,000 steps while waiting, for a long time. I was in and out in 90 minutes and was able to complete my 10,000 steps while waiting, More

Service was started at my appointed time and the oil change was done in a timely manner. Excellent service. Rochelle is a great customer rep change was done in a timely manner. Excellent service. Rochelle is a great customer rep More

Mandy was terrific...appointment time kept to what was scheduled. Parts in stock. Problems fixed perfectly. Mandy said it would be 2 hours..kept her word! EXCELLENT SERVICE...highly recommend. scheduled. Parts in stock. Problems fixed perfectly. Mandy said it would be 2 hours..kept her word! EXCELLENT SERVICE...highly recommend. More

Friendly, professional and courteous staff. Willingness to listen to my concerns and provided a resolution. Vehicle was ready and clean when I came to pick up. to listen to my concerns and provided a resolution. Vehicle was ready and clean when I came to pick up. More

Scott Donaldson knows how to handle the problems, whether it be unsatisfactory service from other dealers or FCA . He's one step ahead to keep the customer happy. And my service adviser, Mandy Smith, handle it be unsatisfactory service from other dealers or FCA . He's one step ahead to keep the customer happy. And my service adviser, Mandy Smith, handled the write up and advised me of everything with excellence. More

Excellent service from start to finish. Service Adviser Excellent service from start to finish. Service Adviser kept me informed until they found and corrected the intermittent problem that I was having Excellent service from start to finish. Service Adviser kept me informed until they found and corrected the intermittent problem that I was having with my Dodge Journey. More

Had an electrical. Serve was prompt and they did a good job of keeping me informed. It was a little expensive for what I had done, but I didn't have much of a choice. job of keeping me informed. It was a little expensive for what I had done, but I didn't have much of a choice. More

Ms. Roshon...(I hope I spelled her name correctly) took care of me & my Jeep. She kept me informed of what my car needed or did not need including if that part was still in good condition or not for a 60 care of me & my Jeep. She kept me informed of what my car needed or did not need including if that part was still in good condition or not for a 60,000 mile check- up. I really appreciated her help. More

I appreciate the awesome customer service I received while there to get my oil changed. Thank you for your quick, expedient service! Also, the waiting room was clean with everyone socially distancing. while there to get my oil changed. Thank you for your quick, expedient service! Also, the waiting room was clean with everyone socially distancing. More

Natasha Tennessee provided me the best customer service I've had in many years. She is amazing and a real asset to your dealership. She went above and beyond in my recent visit. She is the sole reason I I've had in many years. She is amazing and a real asset to your dealership. She went above and beyond in my recent visit. She is the sole reason I will continue to use your dealership for future service. I spent many years as a senior executive and would have loved to have had her in my organization. She makes a difference for you everyday. More