Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center
Bowie, MD
437 Reviews of Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center
Excellent customer service. Great working with James. I've worked with him before and he's the best! I waited at the dealer and was able to work, remotely, to get my mission accomplished in an excellent I've worked with him before and he's the best! I waited at the dealer and was able to work, remotely, to get my mission accomplished in an excellent environment. More
I'm very pleased and satisfied as always with the service team of Natasha Tennessee! You'll are always on point thanks Andrea & Jim for your service!! team of Natasha Tennessee! You'll are always on point thanks Andrea & Jim for your service!! More
The customer service was better than all the times Ive been here. Even the wait time was better. James kept me posted on the status of my vehicle. been here. Even the wait time was better. James kept me posted on the status of my vehicle. More
I appreciate and love💘 the top-notch service your team provides! The team members and service techs are friendly and accurate in their diagnosis. Great!👌 😍 provides! The team members and service techs are friendly and accurate in their diagnosis. Great!👌 😍 More
Great customer service! I was over 15 mins late coming Great customer service! I was over 15 mins late coming in for my scheduled maintenance… I called the service department to see if it was okay. Mr. M Great customer service! I was over 15 mins late coming in for my scheduled maintenance… I called the service department to see if it was okay. Mr. Martin (James) was so nice over the phone… he said sure you can come in but I might have to wait a little longer. I was very grateful as I was getting on the road the next day. And guess what? The service was still great ave it was pretty quick (in my eyes). More
In a service department as busy is this one is, Rochelle Sabino made me feel as my vehicle was her top priority. The dealership can be justifiably proud of how she represents them to the customers. Sabino made me feel as my vehicle was her top priority. The dealership can be justifiably proud of how she represents them to the customers. More
Great customer service from the entire team! Rachel was excellent and service crew was expedient yet very thorough! For what I need done the price was quite fair! excellent and service crew was expedient yet very thorough! For what I need done the price was quite fair! More
Service person Rochelle did a outstanding job in getting me scheduled and my vehicle serviced. Thanks, Rochelle. I would definitely recommend them in the future. K myers me scheduled and my vehicle serviced. Thanks, Rochelle. I would definitely recommend them in the future. K myers More
I took my car in Wednesday 10 March 21 for service and got the most professional and courteous customer service from James Martin and my wait time was great , I'll definitely continue to bring my car here got the most professional and courteous customer service from James Martin and my wait time was great , I'll definitely continue to bring my car here. Thanks James for all of your help More
Brought my Ram 1500 in for an oil change and 2 factory recalls on Thursday March 4, 2021. I had a 7:am appointment. James came out and explained everything to me in detail and I left my vehicle in his ca recalls on Thursday March 4, 2021. I had a 7:am appointment. James came out and explained everything to me in detail and I left my vehicle in his capable hands. I didn’t expect to get my vehicle back until much later that evening. However, James called me at 10:30 and said my truck was ready to be picked up. it was a very good experience. James and Ourisman Service are the best. More