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Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

Bowie, MD

4.5
437 Reviews

437 Reviews of Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

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June 16, 2021

Excellent customer service. Great working with James. I've worked with him before and he's the best! I waited at the dealer and was able to work, remotely, to get my mission accomplished in an excellent More

by Marvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James (I forgot the last name)
June 16, 2021

I'm very pleased and satisfied as always with the service team of Natasha Tennessee! You'll are always on point thanks Andrea & Jim for your service!! More

by adwgilbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Haskins
June 13, 2021

The customer service was better than all the times Ive been here. Even the wait time was better. James kept me posted on the status of my vehicle. More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Martin
June 13, 2021

I appreciate and love💘 the top-notch service your team provides! The team members and service techs are friendly and accurate in their diagnosis. Great!👌 😍 More

by Love Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natasha; Andrea; Alex and James., Don Nnatubeugo
May 30, 2021

Great customer service! I was over 15 mins late coming Great customer service! I was over 15 mins late coming in for my scheduled maintenance… I called the service department to see if it was okay. Mr. M More

by Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Martin
May 28, 2021

In a service department as busy is this one is, Rochelle Sabino made me feel as my vehicle was her top priority. The dealership can be justifiably proud of how she represents them to the customers. More

by skdeacon2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rochelle Sabino
May 23, 2021

Great customer service from the entire team! Rachel was excellent and service crew was expedient yet very thorough! For what I need done the price was quite fair! More

by Ram 1500 aka “Large Marge”
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
April 20, 2021

Service person Rochelle did a outstanding job in getting me scheduled and my vehicle serviced. Thanks, Rochelle. I would definitely recommend them in the future. K myers More

by Kiko20744
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rochelle
March 12, 2021

I took my car in Wednesday 10 March 21 for service and got the most professional and courteous customer service from James Martin and my wait time was great , I'll definitely continue to bring my car here More

by s_taylorjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Martin
March 06, 2021

Brought my Ram 1500 in for an oil change and 2 factory recalls on Thursday March 4, 2021. I had a 7:am appointment. James came out and explained everything to me in detail and I left my vehicle in his ca More

by Cat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James in Service
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