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Ourisman Chrysler Dodge Jeep Ram of Bowie

Bowie, MD

4.4
892 Reviews
Ourisman Chrysler Dodge Jeep Ram of Bowie is Committed to YOU At the foundation, or should we say chassis, of Ourisman Chrysler Dodge Jeep Ram is a desire to bring drivers in the greater Bowie area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Chrysler, Dodge, Jeep and RAM models such as the Wrangler, Grand Cherokee, RAM 1500, Dart and 200, and mint-condition used cars. But, that simply wasn't enough. So, in addition to our new and used car inventories renowned across Laurel, Rockville and Washington DC, we decided to add a Chrysler, Dodge, Jeep and RAM service center commanded by a team of experts hand-picked for their knowledge, passion and promise to treat every car as if it was their own.... And because we know there are still people set on doing it themselves: we added a genuine Chrysler, Dodge, Jeep and RAM parts shop. The logic? We want to make your life easier - put everything under one roof. We also want to help ensure that the extraordinary experience of owning a new Chrysler, Dodge, Jeep and RAM stands the test of time. Buying a new car is, after all, a serious investment. Which brings us to our custom-crafted car loan and lease options. We know the numbers don't add up the same unless we add your circumstances and financial goals into the equation. Are you ready to be treated as you should be? As an individual? Yes. Well, then visit Ourisman Chrysler Dodge Jeep Ram today. Conveniently located at 2406 Crain Hwy Bowie, Maryland, we're just a hop skip and a jump away from Laurel, Rockville and Washington DC and look forward to meeting you.
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2406 Crain Highway

Bowie, MD

20716

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Showing 892 reviews

November 07, 2015

Best, Most Professional Experience Lauren and Ron were wonderful to work with. We had a bad experience with another Jeep dealer and they made the whole process a positive experience! Hi More

by BeckyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Ward, Lauren Smith
October 09, 2015

Excellent service My Salesman was Eddie Johnson, Mr. Johnson waisted no time assisting my wife, and I purchase my 2012 Ramsey 1500 Larimer, and expedited the paperwor More

by The Hebrew 1234
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
September 07, 2015

Perfect Sale I really appreciate the help from Lauren Smith to purchasing my 06' Nissan Sentra. She actually went out of her way to help me to get the vehicle I ne More

by soprano93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Smith
August 18, 2015

Liars - can't be trusted! My son purchased a used Hyundai from Ourisman Dodge in Bowie Maryland. The check engine light was on for a bad TPS (Tire Pressure) sensor and he was t More

by OurismanDodgeBowieSucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Aug 18, 2015 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

My name is Mike Lewis and I am the Vice President and General Manager of Ourisman of Bowie. I apologize for the way you have been treated, it certainly is not the way I would expect our customers to be treated. I am not familiar with your situation but I assure you I will work with you towards a speedy and fair resolution. Please call the store and ask for me or email here thru DealerRater if you prefer. I need some basic information to help me resolve this issue. I look forward to hearing from you and resolving this to your satisfaction. Respectfully, Michael Lewis Vice President General Manager Ourisman of Bowie

August 12, 2015

BEST CAR BUYING EXPERIENCE Everyone there was great They went out of there way to make sure we got the best deal on the truck we wanted. I would highly recommend car or truck sh More

by dan c.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Battle, Chris Johnson
August 09, 2015

Perfect Car Buying Experience Everyone there was extremely helpful and went out of their ways to get us the best deal and vehicle we could ask for!! I highly recommend car shopping More

by gbressler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 03, 2015

The worst Ann lacks communication skills. It took 3 says to get a simple repair done. I had to call her to get updates and she didn't return my calls. She di More

by Dodgeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ann Gustafson, Steven Page
Aug 18, 2015 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for your frank and honest feedback concerning your recent service visit. I apologize for the lack of communication. I will share your feedback with Ann as a training opportunity and I appreciate your endorsement of Steve. We will continue to get better and improve our process by learning from our customers. Thank you again for sharing your experience and for being our customer. We really do appreciate your business. Respectfully, Michael Lewis Vice President General Manager Ourisman of Bowie

July 31, 2015

AMAZING DONNELL MONTGOMERY SALES REP DONNELL MONTGOMERY SALES REP YOU ARE AMAZING AND OUTSTANDING CUSTOMER SERVICE TRUELY YOUR A ASSET TO THIS TEAM AND COMPANY MY SON WENT EVERYWHERE AS A More

by julieaase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Click
July 29, 2015

Absolutely Wonderful!!! Lauren, on her day off came in and assisted me all the way to include changing out my plates. She answered all of my questions without hesitation and More

by DodgeRam2500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Smith
July 25, 2015

Amazing experience Lauren was so helpful and friendly and she goes out of her way to get you the car you want and to help you get the help you need. Will buy from her ag More

by SierraMRupp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Smith, Michael Click
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