Ourisman Chrysler Dodge Jeep Ram of Bowie

An Amazing experience Lauren Smith is an absolute rock star! I have been going to Ourisman for all our service since moving here so when it came time to trade up for a new vehicle made since that this was the pl I have been going to Ourisman for all our service since moving here so when it came time to trade up for a new vehicle made since that this was the place to start. I was first contacted by Nadina jones who was very helpful in getting the process started. We then started working with Lauren Smith who just made this an overall painless car buying experience. Our trade in was in service for a recall they went over and did the appraisal before we even arrived. They didn't have exactly what we wanted on the lot, they were able to find vehicles we wanted on other lots and started working on finding the right one. She then mentioned they had a higher model on the lot that we went to check out. It was more than the price range we were looking at but after running some numbers and negotiating our trade in price we were comfortable with the great deal they were able to give us (even before incentives) Our special needs toddler was with us and Lauren was awesome with him she offered to hold him several times, was very personable, and all around just an amazing person. (For instance, none of the vending machines would take our 5 dollar bill and the cashier wasn't around Lauren didn't hesitate to solve the situation and ensure we were able to get something while we waited. That to me is going beyond just getting a sale) She answered all our questions and was never pushy from the moment we started emailing her to when we drove off. If you looking for a car this is the place to go and Lauren is the person to talk to. Also worth mentioning the finance section was an equally great experience was not pushy on additional services and was able to get us in and out no issues (I am horrible with names I wish I could remember his name he was an all around great guy). When it comes time to upgrade again if I'm still in the area this is where ill be going. Thanks again Lauren!!!! More

NOT A DEALERSHIP, THIS IS FAMILY!!! I want to first stand up and applaud Lauren Smith and the Ourisman CDJR of Bowie. I cannot even believe this is a dealership at all, I would say it i I want to first stand up and applaud Lauren Smith and the Ourisman CDJR of Bowie. I cannot even believe this is a dealership at all, I would say it is a family. From the time I walked in the door, and even before hand when I spoke to Lauren on the phone we were in a "no xx zone". I was in and out in less then two hours, and even the process with the finance director Chu Park was amazing. I would give ten stars for the way me and my family were treated during our time in Ourisman CDJR Bowie. Thank you Lauren and Chu for you wonderful costumer service and the fact that you treated me like family instead of a quota!!!! Bravo Zulu!! More

Lauren Smith You have an absolute gem in Lauren Smith. A real go getter. Puts you at ease and answers all your questions. I'm 62 and have been buying cars and deal You have an absolute gem in Lauren Smith. A real go getter. Puts you at ease and answers all your questions. I'm 62 and have been buying cars and dealing with sales people for years, and I've never come across one so helpful and knowledgable. Don't let this diamond go! Thanx Lauren! Bill Klimansky More

Very friendly and helpful I would like to say thank you to Lauren Smith and the team at Ourisman Dodge in Bowie. The car buying process is inherently painful but the team in Bo I would like to say thank you to Lauren Smith and the team at Ourisman Dodge in Bowie. The car buying process is inherently painful but the team in Bowie made it as painless as possible. We went in to just look and talk numbers as we were just beginning the process of upgrading my wife's car. They were very friendly, over the top accommodating, and gave us a deal we truly could not pass up. Needless to say, we drove home in a brand new car and we fully intend to visit them again in the very near future to upgrade my truck. Thank you again and we look forward to a very long relationship with you. More

Great buying experience! I worked with numerous people at the dealership to purchase my vehicle, Everyone I encountered was courteous and helpful. I would definitely recommend I worked with numerous people at the dealership to purchase my vehicle, Everyone I encountered was courteous and helpful. I would definitely recommend this dealership to purchase a vehicle! More

Great Customer Service This will be my second time dealing with Ourisman Chrysler Dodge Jeep Ram of Bowie and I must say I was pleased with the service provided last weekend This will be my second time dealing with Ourisman Chrysler Dodge Jeep Ram of Bowie and I must say I was pleased with the service provided last weekend. Service Mangers Bryan P and Bryan V provided me with great customer service. From diagnosing my car to explaining the issue with my ESIM and having my Grand Jeep Cherokee fixed and back to me by cob Saturday - I really appreciate the effort put forth of the service department overall. THANKS Ourisman!!!! More