Ourisman Chrysler Dodge Jeep Ram of Bowie

My 2016 Wrangle Jeep Unlimited Sports 4x4 Vehicle I would like to thank Ms. Lauren Smith for making the purchase of my new vehicle a great experience she was very kind and knowledgeable and it was a g I would like to thank Ms. Lauren Smith for making the purchase of my new vehicle a great experience she was very kind and knowledgeable and it was a great joy working with her. This dealership had a lot of moving parts in making my day one of the best days. I would also like to thank Mr. Chu Park and Mr. Mike Click for all of the help in making the purchase of my very first new vehicle a great experience. I am now the proud owner of a 2016 Wrangle Jeep Unlimited Sports 4 x 4, and I love it!!!!!!!!! More

service I can not say enough about the friendliness and service I received on getting my ram truck worked on.Everyone was extremely helpful and pleasant and I I can not say enough about the friendliness and service I received on getting my ram truck worked on.Everyone was extremely helpful and pleasant and I will not take my truck anywhere else.I was lucky to drop my truck off on Monday and pick it up the very next day.I am still in shock at how awesome everyone was.Thanks John,Guy,cashier and the nice man who brought my truck around. sincerely appreciate everything. thanks, Jody More

Rhino Wrangler Lauren and Ron Ward were great to deal with in the purchase of my new JKU. I had a very specific idea of what I wanted in a Wrangler. After an exhau Lauren and Ron Ward were great to deal with in the purchase of my new JKU. I had a very specific idea of what I wanted in a Wrangler. After an exhaustive search of available options, I decided to have my jeep ordered from the factory, but it didn't end there. I wanted a lift kit and big tires. After discussing the options available, I chose to have Ourisman install the mopar lift kit and picked out 20" rims and 35x12.50 tires. They were able to get the jeep fitted with a back-up camera and heated seats in the rear. I could not be more pleased with the way it turned out. It is definitely a head turner. Thank you Ron and Lauren for guiding me through the process. More

Purchase of first car As soon as we arrived we were greeted by Eddie, a friendly salesman who was able to guide us in the right direction for my daughters first car purchas As soon as we arrived we were greeted by Eddie, a friendly salesman who was able to guide us in the right direction for my daughters first car purchase. He was friendly and knowledgeable, which made for a smooth experience. More

The salesman was extremely accommodating The salesman was available when I arrived and extremely accommodating to my needs and questions. I would definitely recommend this location to others The salesman was available when I arrived and extremely accommodating to my needs and questions. I would definitely recommend this location to others. The facility was in very good, clean condition. More

Nice Job Mohammad was very helpful in finding the car I was looking for to buy for my son. We closed in two visits. He later explained the details of the car f Mohammad was very helpful in finding the car I was looking for to buy for my son. We closed in two visits. He later explained the details of the car features. More

Exceptional Service I came with a desire to buy a new car with almost everything that I wanted as far as features and type of car. Luckily I found that exact car 2014 Nas I came with a desire to buy a new car with almost everything that I wanted as far as features and type of car. Luckily I found that exact car 2014 Nassian Maxima. More

Lied to me I found this dealership through true car, trying to get the best deal possible. Within a day I was contacted by salesman Mike. We went back and forth I found this dealership through true car, trying to get the best deal possible. Within a day I was contacted by salesman Mike. We went back and forth on pricing over the phone and email. When Friday came around I left work early and drove an hour to talk in person and buy the jeep I'd been talking about. Met with Mike seemed very nice so we made a deal. I knew ahead of time the vehicle I wanted they were getting from another dealership which was fine, and I was told I could pick up the next day. Saturday I called and Mike said he'd call me back he was working on getting it there. Couple hours later I called again he said it just wasn't going to happen so I said when. He told me Monday, I respond saying I would be there when they open. Monday I went in he greeted my fiancé and I and said give him a couple minutes. He then informs me the vehicle was sold at the other dealership, keep in mind I gave him a down payment and was told the vehicle was as good as mine. He try's to get me to buy another jeep not on they're lot. At this point I was a little angry. He kept saying this wasn't his fault, making it seem like it was my fault because I knew what wanted when I came in the door. I finally request for my down payment back and I left. An hour later the manager contacted my fiancé asking what happened. He tells her they're never was a vehicle coming that he knew of. So my advice is beware of this dealer. I'm just glad this all went down before the vehicle was purchased. Going to buy from Adams Jeep Annapolis very good people. More

2016 Dodge Ram Crew Cab 1500 5.7L Hemi Lauren worked to fit my needs as I was an hour away down in Southern Maryland. Fitzgerald didn't want to negotiate in pricing, so I started shopping e Lauren worked to fit my needs as I was an hour away down in Southern Maryland. Fitzgerald didn't want to negotiate in pricing, so I started shopping elsewhere. I was working with several dealerships in Maryland and Virginia and they were not responsive over electronic communication. Lauren kept in constant communication via text and email and we worked to keep me within my budget. The only thing I wasn't happy about was that it was agreed that I would be walking out the door at the set price that was agreed upon before making my long drive and once I got there, due to financing, and instead of honoring their agreement to get me out the door at that price, I wound up having to eat an extra 1,000. Still a pretty good deal and the experience was very smooth for the most part. More

Great Job When I arrived at the dealership I already had a understanding of how they worked. Dealerships want your money and didn't care about anything else. Bu When I arrived at the dealership I already had a understanding of how they worked. Dealerships want your money and didn't care about anything else. But this dealership and made me feel like they actually was looking out for my best interest. They were welcoming. Friendly, considerate of what I was looking for and needed. I was able to get me a great deal. I love my new jeep. Lauren smith was my sales rep and I would recommend her to anyone that was looking to get into a better car. More