Ourisman Chrysler Dodge Jeep Ram of Bowie

Purchase of a Jeep Wrangler The most important aspect of any service is speed of service, trust, and transparency. My interaction with Don Okay was all 3. My wife, 2 daughters, a The most important aspect of any service is speed of service, trust, and transparency. My interaction with Don Okay was all 3. My wife, 2 daughters, and I came to the center to look at Jeep Wranglers and were met by Don within 5 mins of getting out of my car. He was genuine and very professional and respectful not only to me but my wife and daughters. He really took the time to answer all of my questions and give me additional insights on the Jeep Wrangler. He took the time to cross 301 twice in a very hot day to get the Jeeps I was looking to test drive. Don was great to work with. My only issue was not with Don, but with a follow up call I was to receive about bring my Jeep in for part of the warranty service. I had to call the center to follow up and schedule the service, but once again Don was able to help me with that. Thank you Don for being a good person and personalizing my experience. More

Gold Star Service Tyler from the very beginning of my visit to the dealership was professional and knowledgeable about the vehicles. Additionally I ask a lot of questio Tyler from the very beginning of my visit to the dealership was professional and knowledgeable about the vehicles. Additionally I ask a lot of questions and he didn't mind taking my questions even after the purchase, Thanks More

Excellent sales, family friendly environment Came in just checking out mini vans with one in mind we found online. Our sales agent TJ helped us find a van, test drive it, and helped us get an exc Came in just checking out mini vans with one in mind we found online. Our sales agent TJ helped us find a van, test drive it, and helped us get an excellent price. We didn’t plan on buying that day, but couldn’t resist. He also went above and beyond with our two little kids there, finding them balloons and repeatedly asking if they needed anything. Definitely a very family friendly place to go, and would highly recommend this dealership for any purchase. We will be back in the future! More

Easy transfer from lease to buy Came in to transfer my lease to a buy. Went smoothly and had no issues to report. Staff was friendly and Chu was great and pleasant to work with. Came in to transfer my lease to a buy. Went smoothly and had no issues to report. Staff was friendly and Chu was great and pleasant to work with. More

New Vehicle Purchase Vincenzo is always very helpful and responsive. He took and takes the time to ensure that we ordered the vehicle we were interested in. When deliver Vincenzo is always very helpful and responsive. He took and takes the time to ensure that we ordered the vehicle we were interested in. When delivered he took the time to fully explain the options and controls of the new Summit. Lew provided a final purchase cost that was within my expectations and Mike provided a trade-in value for my vehicle that was also within expectations. Donna was very responsive and explained the finalization of the purchase of the vehicle. Lauren and Chu, although they were not directly working on our sale, took time to stop in and say Hello and thank us for our purchase. This is our 3rd personal purchase from this dealership. Our family and friends have purchased more than 10 vehicles from them. All staff was more than helpful and friendly. More

Very Good Shop Service is always good here. I had called to bring vehicle in for recall work and oil change before I went on a trip that week. I was advised the oil Service is always good here. I had called to bring vehicle in for recall work and oil change before I went on a trip that week. I was advised the oil change is drive in anytime but the recall could not be scheduled until the next week but ask when I came for oil change if recall could be done. Sure enough they were able to accomplish both in one visit. Would have rated visit 5 stars but vehicle was not washed as promised but it was done when I brought it to their attention. More

service for recall. Great service. Check in staff were friendly and quick. Appt person was really nice. Always good in the service department. Staff always helpful and Great service. Check in staff were friendly and quick. Appt person was really nice. Always good in the service department. Staff always helpful and knowledgeable. More

Used Car Sale I had a great experience at this dealership. Raymond was very efficient and helpful while myself and my father were looking at cars. This is a very pr I had a great experience at this dealership. Raymond was very efficient and helpful while myself and my father were looking at cars. This is a very professional environment with a wide variety of merchandise. I highly recommend visiting here, and ask for Raymond!! More

Genuine understanding and friendliness Because of the very rapid and genuine concern my request received. I am grateful to Mr. "O" (sp?) for his help and understanding of my problem. Because of the very rapid and genuine concern my request received. I am grateful to Mr. "O" (sp?) for his help and understanding of my problem. More

A glitch initially, but everyone was great! I would like to thank Pai in Service, Chase, the Service Mngr, and the phone operator , don’t know her name. Everyone provided excellent Customer Serv I would like to thank Pai in Service, Chase, the Service Mngr, and the phone operator , don’t know her name. Everyone provided excellent Customer Service. Great Team! More