
Ourisman Chrysler Dodge Jeep Ram of Bowie
Bowie, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 901 reviews
The staff was very helpful. Very receptive, available to provide service in a professional manner.,. Explained the amount of wait time; explained to me other things that was wron Very receptive, available to provide service in a professional manner.,. Explained the amount of wait time; explained to me other things that was wrong with the jeep. Doug was very courteous and helpful and very knowledgeable. More
Collision Repair - Was at Ourisman Chevrolet My vehicle was a the collision center at Ourisman Chevrolet, so I'm assuming this is for that service. Kevin was my POC and he was outstanding. He k My vehicle was a the collision center at Ourisman Chevrolet, so I'm assuming this is for that service. Kevin was my POC and he was outstanding. He kept me informed of the status, whether it was waiting for GEICO or parts. Car looks great. Thank you More
Inept Made an appointment for my first oil change and to get two warranty issues looked at. They suggested a noon appointment. After 4.5 hours of waiting, Made an appointment for my first oil change and to get two warranty issues looked at. They suggested a noon appointment. After 4.5 hours of waiting, I ask where my car is and its out back, they hadn't even looked at the warranty issues. When I asked why it was 4.5 hours for an oil change and no one told me the status, I was told "oh, they shouldn't schedule appointments at noon, they know nobody is here." Six days later I'm still waiting on a return telephone call from Levi, the General Manager, who apparently doesn't speak with customers. Find another service center if you want quality service. More
AMAZING! Ourisman was amazing to deal with. My brand new Laramie 1500 had a lot of issues that the dealer near my office couldn't fix. Ourisman stepped up an Ourisman was amazing to deal with. My brand new Laramie 1500 had a lot of issues that the dealer near my office couldn't fix. Ourisman stepped up and traded it for another truck. I would definitely do business with them again. More
Amazing Experience! I would like to give a special thanks to Younes Bekkali for making the deal for me!! If it was not for him, the deal would have fell through. Thank y I would like to give a special thanks to Younes Bekkali for making the deal for me!! If it was not for him, the deal would have fell through. Thank you so much!! More
New Dodge ram truck Jack and Brittany sold us a Hyundai about 1 month prior and the experience was such that this is the only dealership I shopped at for my truck. Once I Jack and Brittany sold us a Hyundai about 1 month prior and the experience was such that this is the only dealership I shopped at for my truck. Once I found the right deal online, I came right to these two. Since jack wasn't certified for truck sales, he hooked me up with Mike and Ramond , who are also very good. I made sure the deal was done with Brittany and Jack gets a little something. Everyone was knowledgeable, fair, upfront, and very helpful. This has probably been the best vehicle purchasing experience I've had, thanks. More
Recalls Great service. Fixed my 5 recalls with urgency and provided free loaner when I needed it. was very satisfied when i left. I will go back again. Great service. Fixed my 5 recalls with urgency and provided free loaner when I needed it. was very satisfied when i left. I will go back again. More
Paul Z. was Great! He made my first visit very pleasant. Keep up the smiles and courtesy in customer service. Along with knowledge of the autos. I will return again in the future for service at Ourisman Bowi Keep up the smiles and courtesy in customer service. Along with knowledge of the autos. I will return again in the future for service at Ourisman Bowie Jeep. Thanks again. More
Smooth Transaction Working with Preston on my purchase of a new jeep was seamless. He was very personable and knowledgeable about the jeep I was interested in. Working with Preston on my purchase of a new jeep was seamless. He was very personable and knowledgeable about the jeep I was interested in. More
Satisfied Took vehicle in to resolve electrical issue and get general service. The electrical work was costly, fortunately, the service rep helped me secure ag Took vehicle in to resolve electrical issue and get general service. The electrical work was costly, fortunately, the service rep helped me secure agreement with warranty company to cover the work minus the deductible. The work was performed timely. During the service, I mentioned to the service rep an issue that no one was able to resolve since it began over three years ago. The service rep and technician took ownership over my problem and though it required my patience it was well worth the time as the issue that had long nagged is gone. I will always ask for that team. More