Ourisman Chrysler Dodge Jeep Ram of Bowie
Bowie, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Tia Stevens, our service advisor,, was very helpful and constantly kept me up to date on the status of my vehicle. She also took time to explain the details of the service and what specifically was being constantly kept me up to date on the status of my vehicle. She also took time to explain the details of the service and what specifically was being done. Definitely had a good experience with the service and it was done sooner than the anticipated time. Definitely recommend this dealership for their expertise and constant communication with the advisors. More
Everyone we dealt with was extremely professional and accommodating. Everyone encountered was friendly and offered help at every turn. The deal we got was spot-on to what we were hoping for. accommodating. Everyone encountered was friendly and offered help at every turn. The deal we got was spot-on to what we were hoping for. More
The dealership was excellent and I want to thank Tia Steven’s for doing such a wonderful job keeping me informed every step of the way your service was greatly appreciated.Thanks so much! Steven’s for doing such a wonderful job keeping me informed every step of the way your service was greatly appreciated.Thanks so much! More
First, let me start by saying Ourisman Chrysler Dodge Jeep Ram of Bowie was the BEST car purchase experience of my life (for a used vehicle). And that’s saying a LOT. The staff was knowledgeable, frien Jeep Ram of Bowie was the BEST car purchase experience of my life (for a used vehicle). And that’s saying a LOT. The staff was knowledgeable, friendly, and followed up with me just the right amount. I have to say, they were all ready to work with us in a fair and friendly manner. It made a normally painful experience very pleasant. Jordy Williams (used car manager) was superb as was our salesperson, Derek Curtis - and Lauren in finance at the end of a long day there! We were just so impressed how everyone went above and beyond. I’m convinced that Ourisman is the best local spot to get a new or used vehicle and this particular gem in Bowie was a real find. We are so very happy with the vehicle and the entire purchase process. Jordy and his staff were incredible and he runs a great used vehicle operation. Jordy was super honest and fair with us (I had a LOT of questions) - and patient - he provided answers and info in an open manner that ultimately made the deal happen. Bravo!! Bravo!! More dealerships should be just like this. I can’t express how happy the whole process made us. Thank you Ourisman of Bowie. See you next time we need a vehicle. More
Tony is the best! Fast, knowledgeable and very professional. Thanks Tony for always taking care of our fleet! Fast, knowledgeable and very professional. Thanks Tony for always taking care of our fleet! More
Joe Gross Finance Manager exhibited excellent customer service. He is very knowledgeable and understands the customer's needs. Especially, when the customer doesn't have the down payment at the time of p service. He is very knowledgeable and understands the customer's needs. Especially, when the customer doesn't have the down payment at the time of purchase. I appreciate that he knows the importance of building customer relationships, by trusting that the customer would maintain their promise to pay. I can say that Mr. Gross experienced a trustworthy customer in me Ms. Hill. Thank you Mr. Gross for your service. More
The process was an inconvenience, I would never return. I’ll also let others know what I went through to keep them from going there as well. I’ll also let others know what I went through to keep them from going there as well. More