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Ourisman Chrysler Dodge Jeep Ram of Bowie

Bowie, MD

4.4
892 Reviews
Ourisman Chrysler Dodge Jeep Ram of Bowie is Committed to YOU At the foundation, or should we say chassis, of Ourisman Chrysler Dodge Jeep Ram is a desire to bring drivers in the greater Bowie area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Chrysler, Dodge, Jeep and RAM models such as the Wrangler, Grand Cherokee, RAM 1500, Dart and 200, and mint-condition used cars. But, that simply wasn't enough. So, in addition to our new and used car inventories renowned across Laurel, Rockville and Washington DC, we decided to add a Chrysler, Dodge, Jeep and RAM service center commanded by a team of experts hand-picked for their knowledge, passion and promise to treat every car as if it was their own.... And because we know there are still people set on doing it themselves: we added a genuine Chrysler, Dodge, Jeep and RAM parts shop. The logic? We want to make your life easier - put everything under one roof. We also want to help ensure that the extraordinary experience of owning a new Chrysler, Dodge, Jeep and RAM stands the test of time. Buying a new car is, after all, a serious investment. Which brings us to our custom-crafted car loan and lease options. We know the numbers don't add up the same unless we add your circumstances and financial goals into the equation. Are you ready to be treated as you should be? As an individual? Yes. Well, then visit Ourisman Chrysler Dodge Jeep Ram today. Conveniently located at 2406 Crain Hwy Bowie, Maryland, we're just a hop skip and a jump away from Laurel, Rockville and Washington DC and look forward to meeting you.
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2406 Crain Highway

Bowie, MD

20716

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Showing 892 reviews

September 19, 2024

Tia Stevens, our service advisor,, was very helpful and constantly kept me up to date on the status of my vehicle. She also took time to explain the details of the service and what specifically was being More

by Nedmund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tia Stephans
Sep 20, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you very much for the Kind word, Tia is truly an asset

September 14, 2024

This dealership was very friendly and willing to work with me. Im very happy with the results and the new vehicle. More

by froggerjen38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Curtis,Lauren in finance
Sep 14, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and are happy with your new vehicle. If you have any more questions or need further assistance, don't hesitate to reach out. Enjoy your new ride, and we look forward to seeing you again!

September 13, 2024

Everyone we dealt with was extremely professional and accommodating. Everyone encountered was friendly and offered help at every turn. The deal we got was spot-on to what we were hoping for. More

by joseph.nassar2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne - sales person - was excellent
Sep 20, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you very much for the great review

September 10, 2024

The dealership was excellent and I want to thank Tia Steven’s for doing such a wonderful job keeping me informed every step of the way your service was greatly appreciated.Thanks so much! More

by carlgutick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tia Stevens
Sep 14, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for taking the time to share your experience! We’re thrilled to hear that our team provided the professionalism and assistance you were looking for. It’s great to know that we could meet your expectations with the deal and service. If there’s anything more we can do for you, please don’t hesitate to let us know. Enjoy your new vehicle, and we hope to see you again soon!

September 08, 2024

First, let me start by saying Ourisman Chrysler Dodge Jeep Ram of Bowie was the BEST car purchase experience of my life (for a used vehicle). And that’s saying a LOT. The staff was knowledgeable, frien More

by rk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordy Williams (the ABSOLUTE best and GOAT), Derek Curtis (amazingly helpful and nice - got everything done), and Lauren in finance who gave us scones and got us out of there with everything! - and Brian (tall guy) who brought us coffee -Thank you Team -
Sep 14, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for your fantastic review! We’re honored to hear that your experience with Ourisman Chrysler Dodge Jeep Ram of Bowie was the best you’ve ever had, especially for a used vehicle. It’s wonderful to know that our staff’s knowledge, friendliness, and follow-up made such a positive impact. If you need anything else or have any questions in the future, don’t hesitate to reach out. Enjoy your vehicle, and we look forward to assisting you again!

August 30, 2024

Tony is the best! Fast, knowledgeable and very professional. Thanks Tony for always taking care of our fleet! More

by Danyelle.a.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Sep 04, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you so much for the five stars! We're delighted to hear about your positive experience working with us at Ourisman CDJR of Bowie. We appreciate the staff highlight for Tony and will pass your kind words concerning his efficiency, knowledge, and professionalism on to him. We look forward to welcoming you and your Ford back in the near future. Feel free to give us a call if you need anything, and thanks again for supporting us!

August 22, 2024

The place was very friendly . They made the process of purchasing a vehicle very easy. My salesman was great. Thanks again! More

by Donna H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
Sep 04, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you, Donna, for taking the time to share your feedback with us! Our top priority is excellent customer service, and we're grateful you experienced that working with our friendly and professional team. Glad to hear you had an easy, stress-free experience purchasing your new Jeep. If you or your new vehicle needs anything, we're here anytime. Thanks for supporting us, and have safe travels! :)

August 17, 2024

Joe Gross Finance Manager exhibited excellent customer service. He is very knowledgeable and understands the customer's needs. Especially, when the customer doesn't have the down payment at the time of p More

by Lav Hill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gross
Sep 04, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for your 5-star review, Lav! We're thrilled to hear about your positive experience working with Joe at Ourisman CDJR of Bowie. Glad his friendliness, knowledge, and patience made your Jeep purchase the best it could be. We'll be sure to pass your kind words on and tell him to keep up the great work. Congratulations on your new vehicle -- we hope you've been loving it these past few weeks! We're grateful to have earned your support and look forward to your next visit.

August 03, 2024

Every one was very nice and pleasant to work with. Very friendly when you walked into the door. More

by Amanda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Haritan and woman in finance
Aug 06, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you so much for your feedback, we are glad you had a great experience with us. We hope to see you again for future services !

July 29, 2024

The process was an inconvenience, I would never return. I’ll also let others know what I went through to keep them from going there as well. More

by irisdunn09
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathy Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony and Dave needs to be retrained to have empathy for customers
Jul 30, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

We are sorry to hear you had a bad experience with us, please feel free to reach out to us to further speak on what the problem was.

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