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Ourisman Chrysler Dodge Jeep Ram of Bowie
Bowie, MD
913 Reviews
Ourisman Chrysler Dodge Jeep Ram of Bowie is Committed to YOU! At the foundation, or should we say chassis, of Ourisman Chrysler Dodge Jeep Ram is a desire to bring drivers in the greater Bowie area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Chrysler, Dodge, Jeep and RAM models such as the Wrangler, Grand Cherokee, RAM 1500, Dart and 200, and mint-condition used cars.
But, that simply wasn't enough. So, in addition to our new and used car inventories renowned across Laurel, Rockville and Washington DC, we decided to add a Chrysler, Dodge, Jeep and RAM service center commanded by a team of experts hand-picked for their knowledge, passion and promise to treat every car as if it was their own.... And because we know there are still people set on doing it themselves: we added a genuine Chrysler, Dodge, Jeep and RAM parts shop.
The logic? We want to make your life easier - put everything under one roof. We also want to help ensure that the extraordinary experience of owning a new Chrysler, Dodge, Jeep and RAM stands the test of time. Buying a new car is, after all, a serious investment. Which brings us to our custom-crafted car loan and lease options. We know the numbers don't add up the same unless we add your circumstances and financial goals into the equation.
Are you ready to be treated as you should be? As an individual? Yes. Well, then visit Ourisman Chrysler Dodge Jeep Ram today. Conveniently located at 2406 Crain Hwy Bowie, Maryland, we're just a hop skip and a jump away from Laurel, Rockville and Washington DC and look forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 913 reviews
July 13, 2021
I went last week to the Bowie md location for a diagnostic , they had me wait 5 hours and I had an appointment too . Afterwards they told me they have to order a part for my car and they will call diagnostic , they had me wait 5 hours and I had an appointment too . Afterwards they told me they have to order a part for my car and they will call me once it gets there , they never called , i finally called them Saturday and spoke to an agent who pulled up my file and saw Andrea was taking care of me and spoke to the technician, he told me to come anytime this week Monday or Tuesday and they will fix it . Went today with my car and Andrea told me the technician is too busy with other jobs and the fact that my service doesn’t require me to pay because I have insurance so come back next week to get my car fixed and this so frustrating, having to go back and forth with this location . The person I spoke with , spoke to the technician and told me that I can come this week and they will take care of my car. I took days off this week to make sure my car gets fixed, making sure I am in town to get it done. Now I have to stay in town again next week to have my car fixed. I have an engine problem and obviously I noticed that no one at that location cares about that because I don’t have to pay out of pocket . More
by Anne
Employees Worked With
Andrea
July 07, 2021
Contacted this dealership to buy a car for the advertised price on their website and they would not sell the car for the price they're advertising for they tried to add in 2000 dollars for what they call the price on their website and they would not sell the car for the price they're advertising for they tried to add in 2000 dollars for what they call the ourisman protection package which is supposed to be for dealer prep and nitrogen in the tires, only thing this protects is their wallet. This is absolutely laughable and disgusting these are the practices that give all dealers a bad name, just read the negative reviews they give the same garbage response to contact the sales manager while they continue to try and deceive customers into paying more money. better to deal with a dealership that's up front and honest with their prices than lies like this. I dealt with stacey bromley More
by Wb
Employees Worked With
Stacey bromley
July 01, 2021
So far I’m very satisfied with the service James Martin So far I’m very satisfied with the service James Martin kept me informed of the cost and gave updates on the service I switch from Ourisman of Ale So far I’m very satisfied with the service James Martin kept me informed of the cost and gave updates on the service I switch from Ourisman of Alexandria to Bowie and so far I’m glad I did More
by mlosr
Employees Worked With
James Martin
June 28, 2021
Ourisman, Thank you for introducing me to your dream team! Exceptional group of professionals that are very knowledgeable and extend exceptional customer service. Thank you Natasha and Team for all yo team! Exceptional group of professionals that are very knowledgeable and extend exceptional customer service. Thank you Natasha and Team for all you do. M. Nash More
by Marv52
Employees Worked With
June 26, 2021
Andrea was fantastic. Knowledgeable, and provided great customer experience. She was single handedly answering phones and acknowledging each customer as the other tech appeared to be having a personal con customer experience. She was single handedly answering phones and acknowledging each customer as the other tech appeared to be having a personal conversation on the phone. More
by Emmy20716
Employees Worked With
Andrea
June 16, 2021
Excellent customer service. Great working with James. I've worked with him before and he's the best! I waited at the dealer and was able to work, remotely, to get my mission accomplished in an excellent I've worked with him before and he's the best! I waited at the dealer and was able to work, remotely, to get my mission accomplished in an excellent environment. More
by Marvin
Employees Worked With
James (I forgot the last name)
June 16, 2021
I'm very pleased and satisfied as always with the service team of Natasha Tennessee! You'll are always on point thanks Andrea & Jim for your service!! team of Natasha Tennessee! You'll are always on point thanks Andrea & Jim for your service!! More
by adwgilbert
Employees Worked With
Andrea Haskins
June 13, 2021
The customer service was better than all the times Ive been here. Even the wait time was better. James kept me posted on the status of my vehicle. been here. Even the wait time was better. James kept me posted on the status of my vehicle. More
by Michelle
Employees Worked With
James Martin
