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Ourisman Chrysler Dodge Jeep Ram of Bowie

Bowie, MD

Overview
Employees
Reviews
Vehicles
4.4
892 Reviews
Ourisman Chrysler Dodge Jeep Ram of Bowie is Committed to YOU At the foundation, or should we say chassis, of Ourisman Chrysler Dodge Jeep Ram is a desire to bring drivers in the greater Bowie area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Chrysler, Dodge, Jeep and RAM models such as the Wrangler, Grand Cherokee, RAM 1500, Dart and 200, and mint-condition used cars. But, that simply wasn't enough. So, in addition to our new and used car inventories renowned across Laurel, Rockville and Washington DC, we decided to add a Chrysler, Dodge, Jeep and RAM service center commanded by a team of experts hand-picked for their knowledge, passion and promise to treat every car as if it was their own.... And because we know there are still people set on doing it themselves: we added a genuine Chrysler, Dodge, Jeep and RAM parts shop. The logic? We want to make your life easier - put everything under one roof. We also want to help ensure that the extraordinary experience of owning a new Chrysler, Dodge, Jeep and RAM stands the test of time. Buying a new car is, after all, a serious investment. Which brings us to our custom-crafted car loan and lease options. We know the numbers don't add up the same unless we add your circumstances and financial goals into the equation. Are you ready to be treated as you should be? As an individual? Yes. Well, then visit Ourisman Chrysler Dodge Jeep Ram today. Conveniently located at 2406 Crain Hwy Bowie, Maryland, we're just a hop skip and a jump away from Laurel, Rockville and Washington DC and look forward to meeting you.
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2406 Crain Highway

Bowie, MD

20716

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Showing 892 reviews

June 13, 2023

Tony and Herbert in service were fantastic in helping me get my truck fixed. Tony really went out of his way to be sure I was taken care of. More

by John Doherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager Tony and Service writer Herbert
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Jun 13, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you so much for your 5-star review, John! We're thrilled to hear Tony and Herbert made your service visit a positive one. We'll be sure to pass your kind words on and tell them to keep up the great work. If you or your Dodge needs anything, our team at Ourisman CDJR of Bowie is here for you! We look forward to serving you in the future. Have a great rest of your day, and drive safe!

June 08, 2023

I had a great experience at this dealership. I purchased a Wrangler from Usman. Usman was highly knowledgeable and pleasant throughout the entire purchase process. Also, both managers Herbert a More

by TJacob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Usman Butt
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Jun 13, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

TJacob, thank you very much for taking the time to share your detailed feedback with us! We're thrilled to hear about your positive experience working with Usman throughout the car buying process. Glad to hear he answered your questions and made your experience as pleasant as possible. We'll be sure to tell him, Herbert, and Manuel to keep up the great work moving forward. Congratulations on your new Jeep--we hope you love it! If you need anything, we're here anytime and happy to assist. We look forward to your next visit. Have a wonderful day! Take care!

June 06, 2023

Great service and communication regarding my Jeep. Thank you! Was completed on time. Good drop off option. More

by Mjeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier
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Jun 07, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you very much for your review! We're thrilled to hear about your positive experience with us at Ourisman CDJR of Bowie. Glad the service for your Jeep was completed quickly and you were updated throughout the process. If you or your vehicle needs anything, please don't hesitate to reach out! We're here anytime. Have a great rest of your day, and drive safe!

May 31, 2023

They. Have the most wonderful, professional, courteous, customer oriented, respectful Service Writer in Layna Welch. A big Asset to the Ourisman FZamily an More

by Dvtj356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Service manager Marsha Tennessee
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Jun 01, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you so much for your 5-star review! We're thrilled to hear about your positive experience and appreciate your kind words for our team members. We'll be sure to tell them to keep up the great work. If you or your Dodge needs anything, please don't hesitate to reach out! We're here anytime. Enjoy the rest of your week, and take care!

May 30, 2023

The service is always exceptional. David V my sales advisor always goes above and beyond. More

by mitrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David V
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May 31, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Mitrell, thank you so much for taking the time to share your feedback with us! We value the staff highlight for David V and will be sure to pass your kind words on to him. Glad to hear he makes each service visit exceptional. If you or your Chrysler needs anything, please don't hesitate to reach out! We're here and happy to help. Enjoy the warm weather, and have safe travels! :)

May 30, 2023

The customer service was very good, they kept me well informed of my vehicle. The wait time was great. More

by Thomasgriffin67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 30, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you very much for your review, Thomas! We appreciate you taking the time to share your feedback on your recent service visit. Glad to hear our team kept you informed throughout the process and you had a short wait. If you or your Jeep needs anything, you know where to find us! Enjoy the rest of your day, and have safe travels! We hope to see you in the near future. :)

May 30, 2023

They were easy to schedule & fast & efficient with getting my oil change & tire rotation complete! More

by gmneigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry but don’t rmember
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May 30, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear about your positive service visit, from scheduling an appointment to having the requested services completed. We'll be sure to pass your kind words on to our team and tell them to keep up the fantastic work. If you or your Jeep needs anything, we're here anytime and happy to help! Thanks again for supporting Ourisman, and enjoy the rest of your day! We look forward to serving you in the future.

May 26, 2023

The service I received was prompt and communication was excellent. The coordination of my service was very efficient More

by masyl3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layna & Ian
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May 26, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you so much for your 5-star review! Excellent customer service is our top priority, and we're glad you experienced that in the consistent communication and efficient service from our team. We'll be sure to pass your kind words on and tell them to keep up the great work. If you need anything, we're here and grateful to assist! Thanks for supporting Ourisman CDJR of Bowie, and have a great rest of your day! :)

May 24, 2023

Vincenzo my salesman was amazing went above and beyond to help with the purchase of my new vehicle. It’s my second time purchasing from ourisman Bowie and each time the experience was incredible. I’ll defini More

by kevintardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincenzo Magaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Kevin, thank you so much for your 5-star review! We value the staff highlight for Vincenzo and are thrilled to hear about your positive experience working with him. We'll be sure to pass your kind words on and tell him to keep up the great work. Congratulations on your second vehicle purchase--we hope you love the new Jeep as much as your first vehicle! If you ever need anything, please don't hesitate to reach out. We're here anytime and grateful to assist. Enjoy the rest of your day, and have safe travels! :)

January 16, 2023

I saw a car I liked online. I called and asked about pricing. I was told I would be able to get the car for a negotiated price. I confirmd several times that the price we agreed More

by Gwengvi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam
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Jan 16, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Gwen, I cannot find you in our system at CDJR of Bowie. Can you please call Stacy @ 301-648-1109 to further discuss. Thank you!

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