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Ourisman Chrysler Dodge Jeep Ram of Bowie
Bowie, MD
892 Reviews
Ourisman Chrysler Dodge Jeep Ram of Bowie is Committed to YOU
At the foundation, or should we say chassis, of Ourisman Chrysler Dodge Jeep Ram is a desire to bring drivers in the greater Bowie area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Chrysler, Dodge, Jeep and RAM models such as the Wrangler, Grand Cherokee, RAM 1500, Dart and 200, and mint-condition used cars.
But, that simply wasn't enough. So, in addition to our new and used car inventories renowned across Laurel, Rockville and Washington DC, we decided to add a Chrysler, Dodge, Jeep and RAM service center commanded by a team of experts hand-picked for their knowledge, passion and promise to treat every car as if it was their own.... And because we know there are still people set on doing it themselves: we added a genuine Chrysler, Dodge, Jeep and RAM parts shop.
The logic? We want to make your life easier - put everything under one roof. We also want to help ensure that the extraordinary experience of owning a new Chrysler, Dodge, Jeep and RAM stands the test of time. Buying a new car is, after all, a serious investment. Which brings us to our custom-crafted car loan and lease options. We know the numbers don't add up the same unless we add your circumstances and financial goals into the equation.
Are you ready to be treated as you should be? As an individual? Yes. Well, then visit Ourisman Chrysler Dodge Jeep Ram today. Conveniently located at 2406 Crain Hwy Bowie, Maryland, we're just a hop skip and a jump away from Laurel, Rockville and Washington DC and look forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 892 reviews
July 13, 2023
The service department is the worst. From customer service to service delivery. I took my car in for scheduled maintenance and an AC check, they had it for a week, the AC had not been ch From customer service to service delivery. I took my car in for scheduled maintenance and an AC check, they had it for a week, the AC had not been checked and they only did half of the maintenance. There was no attempt to make me whole and correct. No shuttle service, no pick up and drop off service, no attempt to at least accommodate me with a rental, and no remorse! I was told my AC was checked and it’s fine, only to pick up the truck and it’s completely not working! Then, the advisor, David, asked me to give him another chance by leaving the car longer so that he can have the AC checked. He tried his hardest to upsell me a $745 service (Freon flush and recharge) when I knew it was just the blower, told me that he would call at the end of the day with a diagnosis, and never did. I called the next day only to find that not only was David not at work but my car had not been looked at. I picked up my car and called the next day and David answered. Before I could tell him why I called, he began to tell me how my car was being looked at and they aren’t finding anything wrong. I told David he was a liar because my car had been picked up and was currently sitting in my garage. Now imagine if I didn’t had rudimentary knowledge of car mechanics or business in general. You can’t trust these types of business operators. They will take your money, tell you they did a service that they really didn’t, and try to charge you for things you don’t even need. No worries, this is the LAST time this location will get any of my time, money, or attention. More
by AlphaTangoFoxtrot
Employees Worked With
David
June 28, 2023
Mr Paul Carroll and the rest of the service team were fantastic . Honest and reliable are two words that come to mind. fantastic . Honest and reliable are two words that come to mind. More
by cbaucia
June 24, 2023
Outstanding experience every time I bring my vehicle in for service. The staff is always friendly and the techs are quick and efficient. I highly recommend! for service. The staff is always friendly and the techs are quick and efficient. I highly recommend! More
by Ken
Employees Worked With
June 22, 2023
Got in and out in a timely manor and issue was taken care of to my satisfaction of to my satisfaction More
by mack935
Employees Worked With
June 17, 2023
I had a great experience with Elsy and the Ourisman service team! Elsy explained everything in detail and my service wait time was less than an hour. service team! Elsy explained everything in detail and my service wait time was less than an hour. More
by GKinsey
Employees Worked With
Elsy
June 16, 2023
Usman was amazing to deal with, this was the easiest experience I have had at a dealership in years! As a small business owner, Ourisman really made a difference with their straight forward pricing and experience I have had at a dealership in years! As a small business owner, Ourisman really made a difference with their straight forward pricing and quick process! More
by VAKO
Employees Worked With
Usman
June 15, 2023
The Service Department is THE BEST IN THE D. M.V. Hands Down. There employee David is the BEST. M.V. Hands Down. There employee David is the BEST. More
by Jameslcollins77
Employees Worked With
