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Ourisman Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

4.7
275 Reviews
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124 North Point Blvd

Baltimore, MD

21224

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Showing 275 reviews

September 09, 2024

The service advisor was very professional. Service was quick. I bought my Jeep Gladiator here and had a great experience. I have my vehicle serviced here and have had great experiences as w More

by H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Qureshey
Sep 12, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for your great review!!!

August 22, 2024

X X X X X X X X X X X X X X X X More

by Rcarter43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Aug 26, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for your 5 stars!!

Aug 26, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for the 5 stars!

August 02, 2024

Kathy and Umar were amazing! They made a nerve wracking experience more comfortable and easy! They certainly took their time in explaining things and making it possible to get More

by Tlfrank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Umar naeem
Aug 13, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thanks a bunch for the 5 stars, Tlfrank! We appreciate the staff highlights for Kathy and Umar at Ourisman CDJR of Baltimore. Glad to hear they made your car buying process comfortable and easy, as well as answered any questions you had. We'll be sure to pass your kind words on to them. If you or your new Jeep needs anything, please give us a call -- we're here anytime! Congratulations on your purchase, and have safe travels! We look forward to welcoming you back. :)

August 01, 2024

Great experience. Kathy Mckinney. and Umar are great to work with. Highly recommend. Thank you More

by joemorrisonmusic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for taking the time to share your feedback with us, joemorrisonmusic! We're delighted to hear about your 5-star experience working with Kathy and Umar. Glad they made your car buying experience the best it could be. If you or your new Dodge needs anything, please don't hesitate to reach out -- we're here anytime. Thanks for supporting us, and welcome to the Ourisman Family!

July 31, 2024

Kathy was the greatest she walked us through from beginning to end and made sure all of our needs were met. She made the entire process painless and fun. I also want to thank Sky Fousa he made ma fee More

by Michael Naegele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sky Fousa
Aug 13, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much, Michael, for your thoughtful review! We're thrilled to hear about your 5-star experience working with Kathy and Sky at Ourisman CDJR of Baltimore. We'll be sure to pass your kind words concerning their kindness, knowledge, and professionalism on to them. Congratulations on your Ram -- we hope you've been loving it these past few weeks! If you need anything, we're here anytime. Take care!

July 23, 2024

Best experience! Kathy is hands down the best! She understood my needs and concerns and made sure that I was 100% happy with my decision. Everyone was lovely at the d More

by sarah.khazaeli88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mahyawi
Aug 01, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for your 5-star review, Sarah! We're thrilled to hear about your excellent experience working with Kathy at Ourisman CDJR of Baltimore. Glad she was courteous, professional, and took the time to answer any questions you had. Congratulations on your new Jeep -- we hope you've been loving it this past week! We look forward to welcoming you back for any vehicle purchase or service needs. Thanks for being a member of the Ourisman Family and take care!

June 12, 2024

Happy Camper Here! Everyone was great to work with especially my sales lady Kathy McKinney who has a tremendous understanding of what people are looking for in a new ve More

by Happy Camper!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howie Amaha
Jun 13, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for sharing your experience! We're thrilled to hear that Kathy McKinney and Howie provided you with such excellent service. It's wonderful to know that Kathy's understanding of your needs and Howie's accommodating approach made your vehicle purchase a positive experience. Your recommendation means a lot to us, and we're grateful for your business. Enjoy your new vehicle, and please don't hesitate to reach out if you need anything in the future. Happy driving!

May 30, 2024

Very professional and care about the customers. A+ from me that’s why I only take my Jeep to Ourisman. More

by Edberry52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
May 31, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for your kind words and for trusting us with your Jeep! We're delighted to hear that you had a professional and caring experience with us. Your A+ rating means a lot, and we look forward to continuing to provide you with excellent service. Safe travels!

May 25, 2024

I was very satisfied with my visit. I was pleased with the time it took to complete the service. More

by Nancilorie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rony Lopez
May 27, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for taking the time to share your experience! We're delighted to hear that you were satisfied with your visit and that our service was completed efficiently. We strive to provide excellent service to all our customers, and your feedback is greatly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

May 21, 2024

Kathy McKinney gave us the best car buying experience we have ever had. She was knowledgeable about the car we were buying and worked with us every step of the way to get the best deal possible. I recomme More

by Greg Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Umar Naeem
May 24, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for taking the time to share your experience with Kathy McKinney and Umar Naeem at our dealership. We're thrilled to hear that Kathy's expertise and dedication made your car buying experience the best you've ever had. We take great pride in providing exceptional service to our customers, and it's wonderful to know that Kathy's 40 years of experience truly shine through in her work. We're also delighted to hear that Umar Naeem from our finance department provided you with patient and thorough assistance, ensuring that you were comfortable with the loan terms. Customer satisfaction is our top priority, and we're glad Umar was able to make the financing process smooth and transparent for you. Thank you once again for choosing our dealership, and please don't hesitate to reach out if you need any further assistance in the future. We appreciate your recommendation and look forward to serving you again.

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