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Ourisman Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.6
278 Reviews
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124 North Point Blvd

Baltimore, MD

21224

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Showing 278 reviews

March 22, 2023

The staff are always courteous and friendly. They always seem to get me in and out in a timely manner. The waiting area is always clean. More

by mslynn45
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davon
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Mar 22, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for your review! We're pleased to hear you consistently experience efficient, professional service with Ourisman CDJR of Baltimore. We'll be sure to tell our team to keep up the great work moving forward. Thanks, too, for your feedback on the waiting room. Hope to serve you again! Have a great day, and drive safe!

March 19, 2023

The experience was very nice today at Ourisman Jeep. I worked with Kathy McKinney who was delightful to deal with. She took the time to explain everything to me. More

by Jiffykaren
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you very much for your review! We're thrilled to hear about your pleasant and professional experience working with Kathy. We'll be sure to pass your kind words on and tell her to keep up the great work. Congratulations on the new Jeep--we hope you love it! If you need anything, we're here anytime. Have a great day, and drive safe!

Mar 23, 2023 -

Jiffykaren responded

Being late when we completed the purchase of a Grand Cherokee Summit, we scheduled a return visit for the Jeep guru to go over all the bells & whistles on the vehicle. Gratefully, our guru was Philip Cooper. Philip went through all of the critical safety features, comfort settings, and the media entertainment system. After adjusting most of the setting with us, Philip ensured we had a thorough understanding of the vehicle. Thank you Philip.

March 14, 2023

They work hard at making sure your needs are met and that you're comfortable with your new purchase before finalizing anything if you're ever in need of a new vehicle ask for Kathy McKinney. More

by Mykidsmylife269
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for your review! Excellent customer service is our top priority, and we're grateful it shows. We appreciate the staff highlight for Kathy and will be sure to pass your kind words on. Congratulations on the new Jeep--we hope you love it! If you need anything, we're here anytime. Thanks for supporting Ourisman CDJR of Baltimore.

March 01, 2023

I was in and out fast. Knowledgeable staff and friendly. Will return for next service More

by stevekirkpatrick2187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Lepke
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Mar 01, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you very much for the five stars! Excellent customer service is our top priority, and we're glad it shows in our friendly staff and professional service. We value your business and look forward to your next visit. If you need anything, please reach out! We're here anytime and happy to help.

February 25, 2023

Cathy Mckinny was great to work with! Umar helped us get our vehicle and made sure our payments stayed where we wanted the to be! Excellent costumer service! More

by Bacsimms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Umar Naeem
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Feb 27, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for your 5-star review! We're thrilled to hear about your positive experience at Ourisman CDJR of Baltimore. We'll be sure to pass your kind words on to Kathy and Umar. Congratulations on the Jeep--we hope you love it! If you need anything, please reach out. We're here anytime and happy to help.

February 24, 2023

Thanks to Ms. Kathy McKinney for her wonderful help & positive attitude getting my new car! More

by Bashan E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Bashan, thank you so much for your 5-star review! We're thrilled to hear about your positive experience working with Kathy at Ourisman CDJR of Baltimore. We'll be sure to pass your kind words on and tell her to keep up the fantastic work moving forward. Congratulations on the new Dodge! If you need anything, we're here anytime.

February 13, 2023

I was nervous to purchase a new vehicle but with the help of kathy mckinney , she helped me find my new car!!! i wouldnt trade the experience with her for nothing! she was great all the way around the boarde More

by unique bell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Umar Naeem
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Feb 24, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

unique bell, thank you so much for your review! Buying a new vehicle can be daunting, but we're glad Kathy was able to ensure you were comfortable and happy throughout the buying process. We'll be sure to pass your kind words on to her. Congratulations on the new Jeep--we hope you love it! If you need anything, please reach out. We look forward to your next visit with us. Thanks again for your recommendation!

February 11, 2023

Sales person Kathy McKinney and manager Jon Berenson were excellent. Everything/ every question answered.we traveled over 3 hours to get to Ourisman Baltimore, the truck was detailed and the paperwork alread More

by Wheels
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for your 5-star review. We greatly appreciate you making the drive out to us at Ourisman CDJR of Baltimore--3 hours is no easy feat! We're glad to hear about your positive experience working with Kathy, Joe, and the rest of our team. We'll be sure to pass your kind words on. Congratulations on the new RAM--we hope you love it! If you need anything, please reach out. Have a great day and drive safe.

February 01, 2023

Everyone at this dealership are very professional and polite. I recommend this location to anyone looking to buy. Special thanks to Ms. Kathy McKinney More

by michaelgrimm50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you very much, Michael, for taking the time to leave a review! We take genuine pride in the customer service we provide at Ourisman CDJR of Baltimore, and we're grateful it shows in the professional staff and welcoming atmosphere. We appreciate your kind words for Kathy and will be sure to pass them on to her. Congratulations on purchasing a new Jeep! We hope it serves you well. Have a great day and drive safe. We're here if you need anything.

January 31, 2023

Big shouts to Ms. Kathy McKinney, For reaaaaally taking care of me on this journey. I came in with the need of a specific Vehicle and she sure took great care of me. More

by Moises G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mel Smith, Skylin Fosah
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Feb 24, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Moises, thank you for your thoughtful feedback! We're pleased to hear Kathy and Skylin were able to help you get everything you needed in a timely manner. We'll pass your kind words concerning their professionalism on to them. Congratulations on the new Dodge vehicle--we hope you love it! If you need anything, we're here and happy to help. Thanks again for supporting Ourisman. Hope to serve you in the future!

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