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Ourisman Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.6
278 Reviews
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124 North Point Blvd

Baltimore, MD

21224

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Showing 278 reviews

June 29, 2023

Kathy at Ourisman was amazingly helpful when we were buying our new Pacifica. She helped us find a vehicle that fit our needs and was very accommodating working around our schedule. More

by jsm45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for taking the time to share your feedback with us! We appreciate the staff highlight for Kathy and are thrilled to hear about your positive experience working with her. Glad she took the time to find you a great vehicle and worked around your schedule. We'll be sure to pass your kind words on and tell her to keep up the fantastic work. Congratulations on your new Pacifica--we hope you love it! Have a great rest of your day, and drive safe! Thank you for supporting Ourisman.

June 27, 2023

Kathy was great to work with and very personable. If you’re going to this dealership I recommend speaking with Kathy. She was amazing to work with and I enjoyed everything. More

by Bobbysimms
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Bobby, thank you very much for your 5-star review! We value the staff highlight for Kathy and will be sure to pass your kind words concerning her friendliness and professionalism on to her. Glad she made the car buying process a pleasant one. Congratulations on the Jeep--we hope you love it for years to come! If you or your vehicle needs anything, we're here and happy to help. Have a great rest of your week, and drive safe! We look forward to serving you in the future.

June 24, 2023

Great staff and team! Kathy was great to work with and no BS approach. Give Kathy a call! More

by AS
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thanks a bunch, AS, for the five stars! We take genuine pride in the excellent customer service we provide, and we're grateful you experienced that working with Kathy. We'll be sure to tell her to keep up the great work--we're happy to have her on our team! :) If you or your new Jeep needs anything, you know where to find us. Congratulations on your purchase, and take care! We look forward to your next visit with Ourisman.

June 23, 2023

What a wonderful experience. My car was ready quicker than anticipated. It looks amazing, they did a great job. My car was even washed and vacuumed. I was extremely satisfied. More

by Dddonnadonna
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Melissa Horney
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Jun 27, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for taking the time to share your feedback! We're thrilled to hear about your positive experience with our team at Ourisman CDJR of Baltimore. Glad they quickly serviced your vehicle and make it look nice on both the exterior and interior. We'll pass your kind words on and tell them to keep up the great work. If you or your vehicle needs anything, we're here and happy to help! Have a wonderful rest of your week, and drive safe! Thanks for supporting us. :)

June 21, 2023

Had a very good shopping experience here with Kathy Mckinney. She is very knowledgeable and answers all questions... will definitely find her again for my next car. More

by Michaeladams_ministries
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for taking the time to leave a review! We're pleased to hear about your positive experience working with Kathy Mckinney. Glad to hear she answered all your questions and ensured you felt comfortable throughout the car buying process. We'll be sure to pass your kind words on and tell her to keep up the great work--we're grateful to have her on our team! :) If you need anything, we're here anytime. Congratulations on the new Jeep, and have safe travels!

June 17, 2023

Ourisman Chrysler Dodge Jeep Ram of Baltimore does a great job for all of it's customers! More

by Dcuthrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Lepke
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Jun 20, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for taking the time to share your feedback with us! Excellent customer service is our top priority, and we're grateful you experienced that during your visit. We will pass your kind words on to Matt and the rest of our team. If you or your Jeep needs anything, we're here anytime. Have a great rest of your day, and drive safe! We look forward to your next visit. :)

May 30, 2023

They were very friendly professional and courteous. They kept me up-to-date on the repairs being done to my vehicle. More

by Flagmom67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair Shop
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May 31, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for taking the time to share your review! We take genuine pride in the excellent customer service we provide, and we're grateful you experienced that during your friendly and professional visit. Glad to hear you were consistently updated on the repairs being done to your Mitsubishi. If you or your vehicle needs anything, we're here anytime! Have safe travels, and take care!

May 25, 2023

Ms. Kathy McKinney was amazing with the help of purchasing my second car fast and easy! More

by kdockins1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thanks a bunch for the five stars! We're thrilled to hear about your positive experience working with Kathy throughout the car buying process. Glad she made it a quick and easy experience--we'll be sure to tell her to keep up the fantastic work. Congratulations on the new Dodge! We hope you love it for years to come. :) If you or your vehicle needs anything, we're here anytime and grateful to assist. Thanks for supporting Ourisman CDJR of Baltimore, and enjoy the rest of your day!

May 23, 2023

Kathy was great! Made car buying a breeze and painless I will recommend to my friends and family More

by Saveurgeno
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you very much for taking the time to share your 5-star review with us! We're thrilled to hear about your positive experience working with Kathy throughout the buying process. We're grateful to have her as a member of the Ourisman CDJR of Baltimore team. If you or your new Jeep needs anything, we're here anytime! We look forward to serving you again. Have a wonderful day, and drive safe! :)

May 17, 2023

Kathy is the best! Came back for my second Jeep! Honest, reliable, and overall experience is fantastic. More

by rntenor1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Berenson and Umar Naeem
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May 17, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for your 5-star review! We value the staff highlight for Kathy and are thrilled to hear about your positive experience working with her. Glad she was able to make your experience a fantastic one--we'll be sure to pass your kind words on. :) Congratulations on the second Jeep! We hope you love it for years to come. If you need anything, please don't hesitate to reach out. Have safe travels, and take care!

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