Ourisman Chrysler Dodge Jeep RAM

We had specific needs for a new vehicle. We were at the dealership getting service on our Grand Cherokee and decided to investigate. John happened to be around and IMMEDIATELY began working with us in the dealership getting service on our Grand Cherokee and decided to investigate. John happened to be around and IMMEDIATELY began working with us in the most positive manner. He was masterful in his engaging but not pushing approach. He continued with this approach right through providing us with the car last evening and demonstrating every last feature (of the many many) and staying with us until the ink was dried on the last line and we were comfortable driving out of the lot! He is excellent and our experience with him was a vast improvement over when we bought the Liberty! THANKS JOHN!!! More

On Thursday Jan 30, I e-mailed the dealership after it became apparent that my 2003 Caravan was in its death throes. I had spotted a 2014 Caravan that I liked. Sherwin met me and I test drove the car. became apparent that my 2003 Caravan was in its death throes. I had spotted a 2014 Caravan that I liked. Sherwin met me and I test drove the car. I brought my family out on Sunday and got the nod to go ahead. There was never any pressure at any point. I went back to the dealership to seal the deal on Tuesday and they had almost everything ready for me to sign. Things went very smoothly. More

I brought my 2003 Caravan (197,000 miles) for an oil change and assessment of conditions. I knew that there were problems. Dwayne advised me that it would take just over $3000 to solve these problems. change and assessment of conditions. I knew that there were problems. Dwayne advised me that it would take just over $3000 to solve these problems. He went over each item with me and told me which ones needed to be done right away and which ones could wait a little while. He told me that, while they could do the work, a new vehicle could also be considered. He answered all my questions in a better than satisfactory manner and put no pressure either way. As it turned out, I did not have the service done - I bought a 2014 Caravan from Ourisman. At other places, I have sunk money into a car that was destined to fail anyway. This time, my cost was zero. Dwayne's help is the reason why he is called a Service "Advisor" - he advises and does not push. When I bought the new car, I stopped by and told him. He congratulated me and told me that he looks forward to servicing my car. Obviously I will be going back. I have used this shop for several years and have recommended it to others More

OK Guys Fred has sold me three cars and he knows what I want. He is terrific, and if anything I drive him crazy. He is a good man and you are lucky to have him. Gil want. He is terrific, and if anything I drive him crazy. He is a good man and you are lucky to have him. Gil More

This was one of my best car buying experiences.. Our sales rep, ..Sylvia Jeffers handled the transaction professionally and even came in on her day off to finalize the purchase. It's hard find dealershi sales rep, ..Sylvia Jeffers handled the transaction professionally and even came in on her day off to finalize the purchase. It's hard find dealerships like this anymore. Daniel Murth, the internet sales manager took care of all the numbers and worked with us to make the sale happen.. Thanks Ourisman, you lived up to your reputation and I highly reccomend your dealership. More

This is the second car I have bought from the dealership. Daniel Muth was absolutely great. He kept in contact with me and was very fair and honest. I actually felt like I mattered as a customer. After ge Daniel Muth was absolutely great. He kept in contact with me and was very fair and honest. I actually felt like I mattered as a customer. After getting all the numbers I met with Sylvia Jeffers and she too was great. Finally I went to finance with Jeff Borakova who sold me the extended warranty. I am extremely happy with the entire experience. Awesome customer service and I would highly recommend the dealership to anybody. thank you Greg Hardisty More

With the USAA car buying service, it really is as simple as 1,2,3. From the other participating dealers, I got a better than expected deal on my purchase. Highly recommended. as 1,2,3. From the other participating dealers, I got a better than expected deal on my purchase. Highly recommended. More

Pricing was excellent , no games , fantastic experience could not recommend this dealership enough. Contacted them thru the internet and then in a one hour visit everything was done. Price was $3000 better could not recommend this dealership enough. Contacted them thru the internet and then in a one hour visit everything was done. Price was $3000 better than any other dealership More

It was a pleasure working with Sherwin and John. No pressure, just" let's work to get the deal done." I appreciate the low pressure business like approach. Paul pressure, just" let's work to get the deal done." I appreciate the low pressure business like approach. Paul More

Sherwin was extremely courteous, helpful and genuine. He was knowledgeable about the vehicle and very diligent in providing answers to all inquiries I had. It is clear, not only is Sherwin great at his job, was knowledgeable about the vehicle and very diligent in providing answers to all inquiries I had. It is clear, not only is Sherwin great at his job, you can tell he is passionate, and really loves what he does. Wonderful experience overall, thank you so much! More