Ourisman Chrysler Dodge Jeep RAM

Sylvia was a fantastic, no-nonsense salesperson who cut to the chase and gave us a great price the first time. She didn't give us any of the canned lines or lies that two other dealerships in the area gave to the chase and gave us a great price the first time. She didn't give us any of the canned lines or lies that two other dealerships in the area gave us. She made the experience painless. The price we negotiated on our vehicle was fantastic and there wasn't a lot of pressure to make a purchase on the same day. More

Over a the past year or so I have been looking for a new vehicle. While partial to Chrysler products, I certainly was not wed to them. A previous purchase of a 2012 Grand Cherokee working with. Jason left a vehicle. While partial to Chrysler products, I certainly was not wed to them. A previous purchase of a 2012 Grand Cherokee working with. Jason left an extremely positive impression. I sought Jason out during my search given my previous experience. He was always accommodating with my visits as I bounced between fuel economy, vehicle type and price - I was all over the place. His patience and focus on customer service made him stand out in the crowd. When discussing the competition he never spoke badly of them, but instead recognized where they might have an edge while focusing on the positives of his products - this was unlike his competitors when I sought them out. Jason was truly outstanding and earned out repeat business. I don't know when we'll be in the market again, but our first stop will be Jason and Ourisman. As for Dina, we only worked with her during the purchase contract. She was very positive and customer oriented as well, not pushing any particular product and letting them speak for themselves. She made the interaction (handing over money) painless. All in all, Ourisman lets their products do the talking while their staff remain focus on the customer. Ourisman, Jason and Dina are not just good, they are great! More

Can't ask for better service! John DeLio treated us with respect, care, and he was very fair with the negotiation of our vehicle. John even took care of our 5 month old girl while we went on test driv with respect, care, and he was very fair with the negotiation of our vehicle. John even took care of our 5 month old girl while we went on test drives! We love our new Jeep Cherokee. Thanks Orisman, especially John! More

We had an excellent experience buying a Jeep Wrangler this week end; between Raphael who helped us for a test drive on Saturday , then again on Sunday without pressuring us, Mike who allowed to decrease this week end; between Raphael who helped us for a test drive on Saturday , then again on Sunday without pressuring us, Mike who allowed to decrease the price and Dina who worked the deal with the bank. We certainly met a very nice team of experienced and pleasant people with a good sense of humor. Very sincerely, Brigitte More

We had specific needs for a new vehicle. We were at the dealership getting service on our Grand Cherokee and decided to investigate. John happened to be around and IMMEDIATELY began working with us in the dealership getting service on our Grand Cherokee and decided to investigate. John happened to be around and IMMEDIATELY began working with us in the most positive manner. He was masterful in his engaging but not pushing approach. He continued with this approach right through providing us with the car last evening and demonstrating every last feature (of the many many) and staying with us until the ink was dried on the last line and we were comfortable driving out of the lot! He is excellent and our experience with him was a vast improvement over when we bought the Liberty! THANKS JOHN!!! More

On Thursday Jan 30, I e-mailed the dealership after it became apparent that my 2003 Caravan was in its death throes. I had spotted a 2014 Caravan that I liked. Sherwin met me and I test drove the car. became apparent that my 2003 Caravan was in its death throes. I had spotted a 2014 Caravan that I liked. Sherwin met me and I test drove the car. I brought my family out on Sunday and got the nod to go ahead. There was never any pressure at any point. I went back to the dealership to seal the deal on Tuesday and they had almost everything ready for me to sign. Things went very smoothly. More

I brought my 2003 Caravan (197,000 miles) for an oil change and assessment of conditions. I knew that there were problems. Dwayne advised me that it would take just over $3000 to solve these problems. change and assessment of conditions. I knew that there were problems. Dwayne advised me that it would take just over $3000 to solve these problems. He went over each item with me and told me which ones needed to be done right away and which ones could wait a little while. He told me that, while they could do the work, a new vehicle could also be considered. He answered all my questions in a better than satisfactory manner and put no pressure either way. As it turned out, I did not have the service done - I bought a 2014 Caravan from Ourisman. At other places, I have sunk money into a car that was destined to fail anyway. This time, my cost was zero. Dwayne's help is the reason why he is called a Service "Advisor" - he advises and does not push. When I bought the new car, I stopped by and told him. He congratulated me and told me that he looks forward to servicing my car. Obviously I will be going back. I have used this shop for several years and have recommended it to others More

OK Guys Fred has sold me three cars and he knows what I want. He is terrific, and if anything I drive him crazy. He is a good man and you are lucky to have him. Gil want. He is terrific, and if anything I drive him crazy. He is a good man and you are lucky to have him. Gil More

This was one of my best car buying experiences.. Our sales rep, ..Sylvia Jeffers handled the transaction professionally and even came in on her day off to finalize the purchase. It's hard find dealershi sales rep, ..Sylvia Jeffers handled the transaction professionally and even came in on her day off to finalize the purchase. It's hard find dealerships like this anymore. Daniel Murth, the internet sales manager took care of all the numbers and worked with us to make the sale happen.. Thanks Ourisman, you lived up to your reputation and I highly reccomend your dealership. More

This is the second car I have bought from the dealership. Daniel Muth was absolutely great. He kept in contact with me and was very fair and honest. I actually felt like I mattered as a customer. After ge Daniel Muth was absolutely great. He kept in contact with me and was very fair and honest. I actually felt like I mattered as a customer. After getting all the numbers I met with Sylvia Jeffers and she too was great. Finally I went to finance with Jeff Borakova who sold me the extended warranty. I am extremely happy with the entire experience. Awesome customer service and I would highly recommend the dealership to anybody. thank you Greg Hardisty More