Ourisman Chrysler Dodge Jeep RAM

2nd purchase of a new Chrysler Town and Country Previous Town and country purchase found vehicle meeting / exceeding my needs for over 5 years and still going strong. Loved overall design of stow a Previous Town and country purchase found vehicle meeting / exceeding my needs for over 5 years and still going strong. Loved overall design of stow and go seating. Large capacity hauling exceptional. Mechanical feature of vehicle except for brake wear has been exceptional. Initial service of first purchased vehicle was questionable. Noted after first service vehicle maintained by customer. When required major service after approx. 3 years found the service department appeared to give me more confidence in performance and found the added service contract was solidly supported. Talking with Dan Ipes I have reviewed service contract for 2nd purchase and spoken with him about previous service situation/ experiences and with what appears to be new management will again give the service department a 2nd chance at next service needed. ( oil change etc.) Note I'm in service orientated field and have in the past been associated as auditor for ISO 9001/9002 and am very critical and detailed in my review of service on my vehicles etc. I have never had much confidence in major service departments because in many cases felt I was treated underhandedly and cheated and service departments did not live up to contract and spoken word at time of purchase!! My previous Chrysler lived up overall to its performance and design for my needs and that is why I'm back for the 2nd purchase because it appears you have a good product and have only attempted to improve its design for the customers needs. I have enjoyed working with Dan and hope to say the same for the service department In the future. Respectfully Gene LaFrance More

New Jeep Cherokee Trailhawk delivery Worked with me to get a price that was lower than the AAA discount. Explained the various option groups so I could choose the ones to factory order. E Worked with me to get a price that was lower than the AAA discount. Explained the various option groups so I could choose the ones to factory order. Explained all of the four wheel drive features because I have never driven a four wheel drive vehicle. Helped me to understand all of the new high tech features. The sales team is very knowledgeable about the new and different Trailhawk. More

Love this team As always, the team at Ourisman was there to make my buying experience easy, painless and enjoyable. They knew what I wanted and did everything they As always, the team at Ourisman was there to make my buying experience easy, painless and enjoyable. They knew what I wanted and did everything they needed to continue serving me as a loyal customer. Levi was awesome, made the deal work for us both and was an absolute pleasure to work with! Sherwin was the best too, someone I enjoyed getting to know and made me want to stay and just hang out, really a great guy and someone I would recommend for recognition as usually people just want to run out the door; I wanted to stay and have coffee! Dina, as always, was so much fun to work with and it was great catching up since last time we purchased with you all. The whole team at Ourisman really is like a family, and that is the reason we keep coming back and will continue to return: you made it fun! Kudos to you all, and thanks again! Rob More

Sherwin made the difference! One the initial visit I was greeted by Sherwin Wilson, he was professional and courteous. This was my first Ram purchase and he took the time to accu One the initial visit I was greeted by Sherwin Wilson, he was professional and courteous. This was my first Ram purchase and he took the time to accurately cover all the differences in the models and packages. It took several visits and phone calls to finally lock down the right vehicle for me. Sherwin was patient and prompt with his follow up. At no time did I feel pressured or otherwise uncomfortable. He and his team made things easy and were very accommodating. Class act all the way! More

My best car buying experience ever!! I have been looking for a jeep for months and I dealt with many dealerships and sales representatives. From start to finish I was very impressed with I have been looking for a jeep for months and I dealt with many dealerships and sales representatives. From start to finish I was very impressed with the professionalism, knowledge, and sale price at Ourismans. Thank you so very much Logan for taking the time to ensure that I got exactly what I wanted. You are by far the best sales representative that I have ever done business with. It was a pleasure. Great service and great attitudes from the entire staff!!!! More

Rapheal salesman After shopping around many dealers Raphael at Ourisman was the only salesman willing to work on a deal over the phone, without pressuring me to come i After shopping around many dealers Raphael at Ourisman was the only salesman willing to work on a deal over the phone, without pressuring me to come in, he worked up a price for me and when we were in agreement , i went in an purchased the vehicle. More

Dan ipes Dan was so patient. We were there for five hrs dealing with insurance complications and other paperwork. Dan helped with all he could, explaining all Dan was so patient. We were there for five hrs dealing with insurance complications and other paperwork. Dan helped with all he could, explaining all details carefully. It was a great experience and I love my new jeep. Thanks Ourisman! More

Did most of the process via internet. Easy to find what I was looking for. Any questions quickly answered via e-mail, Everything was pretty much ready at time of pick-op. Pretty good experience in new c I was looking for. Any questions quickly answered via e-mail, Everything was pretty much ready at time of pick-op. Pretty good experience in new car purchasing..Would use this dealer again. More

I had found my dream car on your website. I was contacted by Greg, we arranged a test drive and I was in love. From start to finish Greg and Dina made this the most pleasant experience I've ever had purchasi by Greg, we arranged a test drive and I was in love. From start to finish Greg and Dina made this the most pleasant experience I've ever had purchasing a car More

Jason Kerr was a great salesperson and he single-handedly provided me with a very positive buying experience at Ourisman. I would recommend this dealership to a friend due to my experience with Jason. provided me with a very positive buying experience at Ourisman. I would recommend this dealership to a friend due to my experience with Jason. More