Ourisman Chrysler Dodge Jeep RAM
Clarksville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,097 reviews
Great Experience Fred Eldridge was a great salesperson. Got me right where I needed to be with the purchase of a brand new Dodge Grand Caravan. I will definitely recom Fred Eldridge was a great salesperson. Got me right where I needed to be with the purchase of a brand new Dodge Grand Caravan. I will definitely recommend them and be a return customer in the future. More
The Great Guys in Maryland Ourisman's Chrysler, Jeep, and Dodge gave us a great price on our son's first truck with all the right options! John Delio is a great sales rep. and Ourisman's Chrysler, Jeep, and Dodge gave us a great price on our son's first truck with all the right options! John Delio is a great sales rep. and Jason Kerr helped when John was tied up. At no time did we get a voice-mail, hold or the run-around even though we were out of state and making this purchase over the phone and email. You can't do better than the whole team at Ourisman's! More
Outstanding Service All three gentleman that I inteacted with were outstanding in all qualities. I am excited to finally own a Jeep. Kudos to the staff for making me fe All three gentleman that I inteacted with were outstanding in all qualities. I am excited to finally own a Jeep. Kudos to the staff for making me feel important without feeling any stress during the entire process. We even enjoyed a few stories and laughs during the purchase and pick-up of the vehicle. Thank you for everything! More
Jeep Wrangler Visited the dealership to look at a jeep wrangler. Received friendly professional service from Mitchell and Jordy. These two gentlemen were outstand Visited the dealership to look at a jeep wrangler. Received friendly professional service from Mitchell and Jordy. These two gentlemen were outstanding and I really enjoyed my visit. Left there with a new Jeep Wrangler. Liz and Charlie Cornett More
Great Service!! Ms. Sylvia was a pleasure to work with! She's very professional but at the same time, makes you feel very comfortable. I appreciated the fact she took Ms. Sylvia was a pleasure to work with! She's very professional but at the same time, makes you feel very comfortable. I appreciated the fact she took the time to sit in my new SUV and go over the various features. Regards, Vantoria Johns More
Salesman of the new millenium has to be John Delio I was unfortunately in the NEED for a new car to replace my old Dodge Dakota. I started researching vehicles at Ourisman CJDR in Clarksville because I I was unfortunately in the NEED for a new car to replace my old Dodge Dakota. I started researching vehicles at Ourisman CJDR in Clarksville because I already knew what kind of dealership it was as this is the fourth vehicle from Ourisman in the last ten years. I inquired about a Jeep Grand Cherokee and John Delio was immediately there to answer any questions and take me out in the latest model without any pressure. A few weeks went by and I continued to eat, sleep, and breathe researching of vehicles and other dealerships prices. Well -- other dealerships prices were nowhere near Ourisman prices and quite frankly, the customer service at these dealerships SUCKED! The only time I would hear from the other dealerships were to push the vehicles that I wanted that they DIDN'T even have on their lots. Of course they wanted me to come in to test drive the model that I wanted even though they knew they didn't have what I wanted. Whenever I asked a question to John Delio at Ourisman, he got right back to me with the answer to the question that I asked -- NO NONSENSE. When I asked a question to THOMPSON, ANTWERPEN, FRED FREDERICK, and DARCARS, EVERY SINGLE answer had absolutely nothing to do with the question I asked and the continual response was when can you come in to test drive my new car??? (which was never on their lot...) I finally found the car that I wanted and called John, made him an offer sight unseen, and he called me back in mere minutes. I met John a little later and we went out to test drive my new Dodge Charger. We agreed on a deal and since I was unable to transfer the money as quick as I would have liked, I left a deposit and returned with the money today. John was extremely understanding of the situation the entire MONTH that I dealt with him and he never once pushed me so that he could get his money and "forget about me" like Ourisman's next door neighbor that likes to "say yes" did in 2004. I can't say that my situation is a normal situation at all, however, with the Ourisman team of skilled associates and salesmen like John Delio, I was IN AND OUT WITH A BRAND NEW CAR IN AN HOUR AND FIFTEEN MINUTES. Dina Marshalek from finance helped with the remaining paperwork and without her, I could not have been in and out like I was. To sum it all up, I am extremely happy with Ourisman CJDR, but more importantly, even happier that I was fortunate enough to have John Delio as my salesman. If you are looking to get a new vehicle, don't go anywhere until you meet John Delio and see what Ourisman CJDR in Clarksville has on their lot. More
New Jeep Worked with Logan Huber via the Internet. Turns out this dealership was the only one with the Jeep I wanted for ~250 mile radius from my home. Being Worked with Logan Huber via the Internet. Turns out this dealership was the only one with the Jeep I wanted for ~250 mile radius from my home. Being about 70 miles from Ourisman, Logan was able to handle everything through email, within 1 day, we had a great price on a the jeep, I had the ROM on my trade. Once I talked my wife into it, we made an appointment, and I had my Jeep. Quick, efficient, simple. Thanks again Logan. More
Raphael Menson IS the reason I own a Jeep from Ourisman Raphael Menson was a pleasure to do business with. I'm sure my family was an extra added challenge to deal with as we descended on the dealership in Raphael Menson was a pleasure to do business with. I'm sure my family was an extra added challenge to deal with as we descended on the dealership in force. My wife, 3-year old boy/girl twins, and soon to be 2-year old son terrorized the show room. Raphael was patient with us in showing us the features of the vehicle, explaining the price of the vehicle, etc. As another twist of fate I had to leave part way through our negotiations for the vehicle as my kids reached DEFCON 1. Raphael set up a follow-up appointment and we were on our way. At the follow-up appointment it was a lock that I was going to buy the vehicle from Ourisman, and Raphael in particular because of how genuinely amicable he was. Raphael... YOU ROCK! Thanks again! I'll be seeing you when I come by to get my plates... enjoying the Jeep immensely! More
First Leasing Experience Understand that this is being written on the first evening the Jeep Grand Cherokee is in our garage. We feel confident in our belief that the lease p Understand that this is being written on the first evening the Jeep Grand Cherokee is in our garage. We feel confident in our belief that the lease period and beyond will be as enjoyable as the selection and processing aspects were. Raphael Menson was the first sales consultant we met at Ourisman and he proved capable and conscientious as he sought to find just the right vehicle and arrangements for us..His perseverance was outstanding and his pleasant nature surely influenced our decision. Once in the company of Dina Marshalek we were treated to a competent and professional performance in finance and an excellent blend of business and humor.. All together our exposure to Ourisman personnel and products has been great, We trust it will continue. More
What a great experience It was so nice to work with such a professional team. We were able to take our time and consider our choices carefully, with a knowledgeable, no pres It was so nice to work with such a professional team. We were able to take our time and consider our choices carefully, with a knowledgeable, no pressure salesperson. When it came time to finalize the deal I was pleasantly surprise at how smoothly or close went. Thank you for being respectful of our time together Saturday - I recommend the Ourisman team. More