Ourisman Chrysler Dodge Jeep RAM

perfection My salesperson is professional ,non pushy ,friendly , courteous and respectful. My finance person is understanding , informative , knowledgeable and My salesperson is professional ,non pushy ,friendly , courteous and respectful. My finance person is understanding , informative , knowledgeable and precise. This is the third vehicle I have purchased from the Orsisman family of dealers I would not hesitate to recommend them to you family and friends ! JOB WELL DONE THANK YOU ALL Glen H. Klag More

Going the Extra Mile and More I was looking for a SUV and considering of a Jeep Cherokee. I did a little research online and decided to check out Costco’s auto program. When I di I was looking for a SUV and considering of a Jeep Cherokee. I did a little research online and decided to check out Costco’s auto program. When I did, Ourisman Chrysler Jeep Dodge Ram of Clarksville was recommended, and the Costco contact/salesperson was JD (Joseph Dorsey). We scheduled an appointment for 1 pm on April 10. I went to Ourisman for a jeep but left with a pre-owned Kia Sorento. How did that happen? I worked with a salesman who worked with me. A salesman who not only heard what I had to say but, more importantly, listened to what I had to say. There is a difference. Once it was determined that the Jeep wasn’t going to work for me, he listened to my concerns and suggested a test drive of the Kia. Eureka! It was a winner. It was around 5 pm on Friday. I knew that Kia wasn’t going to be around for long, but I needed a little time and space to mentally put things into place. No pressure from JD, just a willingness to be accommodating. JD’s workday was over around 6ish or so, but he was willing to come back whenever I was ready to do the paperwork. We stayed in touch throughout the evening and agreed to meet back at the dealership about 8 pm. JD returned with his wife, who, unbeknownst to us at the time, would become integral part of the delivery of the Kia. All was said and done, and the deal was closed after 9 pm (closing time). I intended to pick up the Kia the next day since I drove my car to the dealership, but I learned that I had to move the car off the lot since it was now mine. I'm thinking how can that happen when I drove my car, which I was not leaving? This is where JD went the extra mile (literally and figuratively) for the second time that day. At his suggestion, I would drive the Kia home, he would follow me driving my car, and this is where his wife got involved. She would follow us driving their car. Thus, a 3-car "caravan" was created. It was about 10 pm when we drove into my subdivision and the cars (the Kia and my car) were parked. I thanked JD and his wife for helping me without hesitation. What a nice couple. A salesman who hears, listens and goes the extra mile. You can’t ask for more. Valerie R. More

Soft top jeep with John A big thanks to John for face timing me and my husband to help us figure out all the crazy parts to our soft top! Extra points for pulling out the sam A big thanks to John for face timing me and my husband to help us figure out all the crazy parts to our soft top! Extra points for pulling out the same model jeep to use as an example. You saved our marriage ;) Rob and Danielle More

Positive experience! Ourisman made what was typically an overwhelming process very easy and transparent. Everyone that helped me was very professional and knowledgable. I Ourisman made what was typically an overwhelming process very easy and transparent. Everyone that helped me was very professional and knowledgable. I greatly appreciate everyone's time, effort and care that was put into my purchase! More

Another excellent purchase Purchased my 3rd vehicle here .. easy to work out the purchase ahead of time and except for a computer glitch at the Dealership, a pretty easy proces Purchased my 3rd vehicle here .. easy to work out the purchase ahead of time and except for a computer glitch at the Dealership, a pretty easy process overall. Kudos to Sylvia Jeffers for her great support More

great custoner service experience Short and sweet: Dealership worked well with us, met our needs, provided great customer service and friendliness to make our experience positive, fast Short and sweet: Dealership worked well with us, met our needs, provided great customer service and friendliness to make our experience positive, fast and easy. Well informed, made it overall worth the drive for us to buy from Ourisman More

New vehicle purchase The salesmen (James Dorsey) that assisted me with my purchase did an outstanding job. He and the other employees that were involved with my new vehic The salesmen (James Dorsey) that assisted me with my purchase did an outstanding job. He and the other employees that were involved with my new vehicle purchase were very curtious, polite and helpful with my entire experience at Ourisman dealership. The jeep I purchase had a discrepancy and with there "Can Do Attitude", they corrected the situation without hesitating. I have no negative comments for none of the employees, that were involved with my purchase and Jeep maintenance. I think the employees should get a pay raise for the outstanding and wonderful job they did with my experience with this dealership. I would and will return to this dealership for other vehicle purchases. I will also recommend this dealership to friends and coworkers. I am going to send them to James Dorsey, because of the wonder experience I had purchasing my vehicle with him. James Dorsey was on point the entire purchase. He answered all questions I presented to him with honesty and integrity. More

A pleasurable experience. Daniel Travelpiece was very diligent in obtaining the exact vehicle that I wanted at the Price I wanted to pay. Other dealerships said I could not get Daniel Travelpiece was very diligent in obtaining the exact vehicle that I wanted at the Price I wanted to pay. Other dealerships said I could not get that vehicle for that price but Daniel came through as promised. Jason Kerr was a real pleasure to deal with. He made the purchasing experience quite comfortable as did Jeff Borakova. More

Great Experience Had a horrible experience while buying a vehicle for my wife from another dealership 2 months prior and was ready for the same BS while buying my Jeep Had a horrible experience while buying a vehicle for my wife from another dealership 2 months prior and was ready for the same BS while buying my Jeep. but man was I surprised. Great laid back team that showed me respect and tentative to my needs and wishes while knowledgably with every question I had (they didn't make things up or BS me like the other dealership mentioned). The Ourisman group will always be the first place I buy and tell friends in the future where to buy (both our vehicles purchased with Ourisman). I More

Great Experience! This was my first purchase with Ourisman. From first introduction with Fred Eldridge, the experience was extremely positive. Fred's knowledge of the This was my first purchase with Ourisman. From first introduction with Fred Eldridge, the experience was extremely positive. Fred's knowledge of the industry as well as the individual models made the experience and choice of vehicles painless. Walked into the dealership, identified the vehicle I wanted (which was not on the Ourisman lot), worked with Fred and Justin Chenoweth at finalizing the deal which could not have been any easier and positive, to returning a few hours later once the vehicle and been picked up and closing with Jeff Borakova. The entire experience was positive, friendly, hands-on, and allowed my family to choose the vehicle they wanted. Would highly recommend! More