Ourisman Chrysler Dodge Jeep RAM

2015 Jeep Grand Cherokee The dealership was extremely knowledgeable and easy to deal with!! They were fast, efficient and priced competitively with other local dealers. I woul The dealership was extremely knowledgeable and easy to deal with!! They were fast, efficient and priced competitively with other local dealers. I would definitely recommend them to anyone looking for a new Jeep. More

2015 Trail Hawk purchase This was the best car buying experience I've had to date. Dennis helped us from the beginning. He is very knowledgeable of the products he sells. Afte This was the best car buying experience I've had to date. Dennis helped us from the beginning. He is very knowledgeable of the products he sells. After we decided what we wanted it took a couple of days to find it but he keep us informed on the progress of getting it to the dealership. When we went to pick it we were in and out in no time. More

Price ok, Service not ok The initial price for the vehicle our Corporation purchased was initially a fair price. We purchased the vehicle and were called a couple days later t The initial price for the vehicle our Corporation purchased was initially a fair price. We purchased the vehicle and were called a couple days later to inform us it was ready to be picked up. Upon arriving, it was not ready and the vehicle was still being detailed. We had to wait approximately 1.5 hours till it was done. Then we found out a spare tire and jack were not included with the vehicle and the initial pricing. This was never mentioned by Ourism's Sales Rep. I guess we were supposed to find this out when our employee had a flat tire along the road and no spare. We had to purchase this separately, which we did from another dealer. We purchased shelving for the vehicle during the initial purchase of the vehicle and was told it would be ordered, received, and installed in no more than 10 days. We contacted the dealership several weeks after the vehicle purchase about the shelving since no one contacted us. We could not get anyone to answer our questions about the shelving or return calls. After a month, we finally received a call. We have now been without the vehicle for 5 days to have the shelving installed. We are now well past the 10 day total turnaround time we were promised. We have called several people at Ourism about the issues we are experiencing. We have not received satisfactory answers to our questions, poor communication from all parties we contacted at Ourism, and Service that was promised but not honored. I have personally emailed Levi Haslup, the GM, and have not received a response concerning the issues we have experienced at Ourism. As a Corporation with a fleet of 100+ vehicles, we are constantly looking for a reputable dealership to help with the needs of our fleet. With the experience we have had at Ourism in Clarksville, it looks as if they will not be added to our list of reputable dealerships. More

Excellence! The whole sales experience was the best experience I've had to date! I received the vehicle I wanted at a price I wanted. I would recommend this dea The whole sales experience was the best experience I've had to date! I received the vehicle I wanted at a price I wanted. I would recommend this dealership to family and friends. More

2015 Jeep Grand Cherokee Purchase Excellent sales and service. Sales staff was knowledable, friendly, curtious and helpful. Quickly came to agreement on price that was not able to achi Excellent sales and service. Sales staff was knowledable, friendly, curtious and helpful. Quickly came to agreement on price that was not able to achieve at another local dealerships. Personnel also assisted with installing cross bars on roof two days after sale. More

Excellent experience, very friendly and knowledgable saleman Our salesman, Virgile Orsot, was extremely friendly and knowledgeable about the 2015 Wrangler we purchased. He made the process as painless and seaml Our salesman, Virgile Orsot, was extremely friendly and knowledgeable about the 2015 Wrangler we purchased. He made the process as painless and seamless as possible. We were given an excellent price on the auto. The finance department was extremely quick and easy to deal with as well. Was able to beat the rate we were pre-approved for. We made the trip all the way from Pennsylvania since they had the exact model and style we had spent a month searching for. They were extremely considerate of our time and did not try to take advantage of us in anyway. Would recommend this dealer to anyone looking for a great deal. More

Jeep 2015 purchase Overall very positive experience. After a few rounds of negotiating, we were able to come to a price that we were both comfortable with. Special Overall very positive experience. After a few rounds of negotiating, we were able to come to a price that we were both comfortable with. Special thanks to Jason Kerr, who made the buying experience that much more enjoyable. Would highly recommend to friends and family. More

Friendly & Knowledgable Great experience @ Ourisman Chrysler Dodge Jeep in Clarkesville, MD. Gregory, the salesman, was knowledgable in both the vehicle I test drove (Cheroke Great experience @ Ourisman Chrysler Dodge Jeep in Clarkesville, MD. Gregory, the salesman, was knowledgable in both the vehicle I test drove (Cherokee Limited) and the competition. Jeff, the manager, was aggressive, but not obnoxious or offensive. More

THE MOST COMFORTABLE AND STRESS FREE CAR BUYING EXPERIENCE MR.BOWEN ASSISTED ME AS WALK IN CUSTOMER. I WALKED IN ON MY LUNCH BREAK JUST TO TEST DRIVE THE JOURNEY. I WAS IN THE MARKET FOR AN SUV SINCE THE RECE MR.BOWEN ASSISTED ME AS WALK IN CUSTOMER. I WALKED IN ON MY LUNCH BREAK JUST TO TEST DRIVE THE JOURNEY. I WAS IN THE MARKET FOR AN SUV SINCE THE RECENT TOTALING OF MY VEHICLE. I DID NOT HAVE AN APPOINTMENT BUT MR. BOWEN CAME RIGHT AWAY WITH KEYS TO 2015 JOURNEY. I TEST DROVE AND FELL IN LOVE. MR. BOWEN NEVER DISCOURAGED ME ABOUT PAYMENTS OR MY SITUATION OF HAVING AN OPEN CAR LOAN. HE WAS CONFIDENT I WOULD GO HOME IN MY SUV. I WAS ABLE TO BUILD THE VEHICLE HOW I WANTED. NO ONE AT THE DEALERSHIP PRESSURED ME FOR A HUGE DOWN PAYMENT. I SAID WHAT I WAS COMFORTABLE PUTTING DOWN AND THAT WAS IT, I HEARD NOTHING ELSE ABOUT IT. THE FINANCE TEAM WORKED HARD TO GET ME THE RATE I DESERVED. I WILL BUY FROM HERE AGAIN AND SEND MORE PEOPLE AS WELL TO MR. BOWEN More

Very good. Just a long process. Very good salesman- professional, knowledgeable, worked hard to make the sale. The entire process is quite long though. Pleased with the car we ended Very good salesman- professional, knowledgeable, worked hard to make the sale. The entire process is quite long though. Pleased with the car we ended up purchasing. More