Ourisman Chrysler Dodge Jeep RAM

Best customer service!!! Mr. Sherwin Wilson made my car buying experience once worth recommending to everyone! Mr. Wilson & Jeff helped me find the perfect vehicle at just the Mr. Sherwin Wilson made my car buying experience once worth recommending to everyone! Mr. Wilson & Jeff helped me find the perfect vehicle at just the right price. Their knowledge & their amazing attention to detail has made this the best experience I have ever come across when it comes to purchasing a new car. If you need a new car, come here!!! More

Excellent Sales Person Sylvia was prepared for us when we arrived for our appointment and handled everything very well. The Finance guy was also very good. I wasn't as ple Sylvia was prepared for us when we arrived for our appointment and handled everything very well. The Finance guy was also very good. I wasn't as pleased with the trade in part of the deal, but we were able to negotiate up to something we could live with. More

Mitch was AWESOME!!! My salesman Mitch was great!! He made my car buying experience quick and easy! This was my first car I purchased by myself and he and Jeff (finance ma My salesman Mitch was great!! He made my car buying experience quick and easy! This was my first car I purchased by myself and he and Jeff (finance manager) made me feel comfortable and secure in my purchase. From the time I inquired about my vehicle online to the time I got keys in hand Mitch made sure me and my Mom were comfortable. He went above and beyond for us the entire time and he was honest. I would definitely purchase from Mitch again. The only con I had was sitting with Dina, one of the finance reps. She was very rude to my Mom and I and if it was not for Mitch and Jeff I would have took my money elsewhere. She made me and my Mom feel like we were stupid and that we did'nt know what we were talking about. She is why I gave this dealership a 4. Fix her attitude and this dealership is a 5! Thanx again Mitch and Jeff I love my Jeep Wrangler!!!!!! See you soon! Amelia M. More

Ourisman in Clarksville We bought our second Dodge from Fred Eldridge. He is great to work with. He made sure we got what we wanted. He was able to get the car we wanted t We bought our second Dodge from Fred Eldridge. He is great to work with. He made sure we got what we wanted. He was able to get the car we wanted the next day from another dealership. More

Ourisman Delivers I put Jason through the wringer trying to find the right Ram. He was always responsive, upbeat, cordial and professional. This is my fourth Ram and I put Jason through the wringer trying to find the right Ram. He was always responsive, upbeat, cordial and professional. This is my fourth Ram and was by far the best sales experience. Thanks Jason. More

Exactly what I wanted at a great price! Friendly staff! No one likes to deal with car dealerships, but overall, this was a great experience (believe me, I have have some stories about terrible service at ca No one likes to deal with car dealerships, but overall, this was a great experience (believe me, I have have some stories about terrible service at car dealerships). I called John looking for a specific color with particular features. Being the end of the model year, there were very few around that met my criteria, but he was able to deliver. His price was fair, below the online pricing guides for an "exceptional" deal. If you live in the Baltimore/DC area and are looking for a Chrysler, Jeep, or Dodge Ram vehicle, give John a call or stop by the dealership! More

Great My experience with this dealership was great. I told them exactly what I wanted in a car as far as features and color... They found the exact car for My experience with this dealership was great. I told them exactly what I wanted in a car as far as features and color... They found the exact car for me very quickly. It happened to be at another location, but they were still able to get me the car the same day. I am very pleased with my purchase. More

Nice Folks ! Low Key! Overall, a good experience with everyone on staff. The one problem the industry , as a whole, cannot seem to resolve is : Why keep a buyer for almo Overall, a good experience with everyone on staff. The one problem the industry , as a whole, cannot seem to resolve is : Why keep a buyer for almost 4 hours at the showroom, while the sales details are completed ?.... My gosh, suddenly the buyer is stuck waiting.!!!!!!! Idea : Have a plan to offer the buyer a luncheon or dinner at a nearby restaurant while the paperwork, etc. is completed... Geez, that could go SO FAR in customer relations.! Just think about it. For a few dollars, the buyer walks away COMPLETELY satisfied, not just SORTA satisfied.... I hope someone at Ourisman reads this ! Thanks, Leslie L. May More

Negative Equity turned positive Small talk..Check. Knowledgeable..Check. Looking to take care of my needs..Check. Not much more I could ask for. This is my 3rd car that I've purchase Small talk..Check. Knowledgeable..Check. Looking to take care of my needs..Check. Not much more I could ask for. This is my 3rd car that I've purchased And because of the service I can definitely say this was the best experience provided thanks to Mitch and the finance manager Dana. More