Ourisman Chrysler Dodge Jeep RAM

Biz Shoai is terrible This guy doesn't read the emails you send him. Ask him what the out the door price is and he'll try to schedule a test drive. I live several hours awa This guy doesn't read the emails you send him. Ask him what the out the door price is and he'll try to schedule a test drive. I live several hours away, I know what I want, and I'm not making a 600 mile round trip to do a test drive. His delays caused me to lose the car I was after so now I'm shopping elsewhere. More

vehicle service communication I dropped off my Durango to have the power steering checked. I never heard back from Ourisman as to the status of the Durango. I finally called THE I dropped off my Durango to have the power steering checked. I never heard back from Ourisman as to the status of the Durango. I finally called THEM, and after waiting over 15 minutes, I had to drive my other car to the dealership to make contact with someone in the service department. At first, the service people could not find the paperwork for the Durango....eventually the paperwork was found. Because I had driven another car, I had to drive back home and wait for the shuttle service. This is not the first time that I have been less than satisfied with their service. More

very efficient Very good experience from Sales person and Manager. Would recommend this dealership. Sylvia Jeffers was very efficient with contacting me and supplyin Very good experience from Sales person and Manager. Would recommend this dealership. Sylvia Jeffers was very efficient with contacting me and supplying me with information for a new car. More

Excellent service. On 5/24 and 7/19/16, I received excellent service and assistance. Kudos to Jackie and shuttle driver. My car is running great now. On 5/24 and 7/19/16, I received excellent service and assistance. Kudos to Jackie and shuttle driver. My car is running great now. More

ram 3500 mega cab dually right truck for the job. Great care was taken analyzing my towing requirements and then giving me a fantastic price. I have already recommended a frie right truck for the job. Great care was taken analyzing my towing requirements and then giving me a fantastic price. I have already recommended a friend More

Amazing car and service I already knew exactly what I wanted and I walked in with a great deal from my bank. They got me a better rate by more than .5% and a better price tha I already knew exactly what I wanted and I walked in with a great deal from my bank. They got me a better rate by more than .5% and a better price than other dealershops. Awesome! Customer service was great and friendly. Highly recommended! More

They take the fear out of car buying. My car buying experience could not have been easier. Having been a novice in the car buying department I was a bit nervous walking in the door. Those My car buying experience could not have been easier. Having been a novice in the car buying department I was a bit nervous walking in the door. Those nerves disappeared the moment I started working with my sales rep, Jeremy Nugent. He answered every question I had. I never felt pressured. He worked hard to find the vehicle I wanted at the price I needed. He helped to make the car buying experience a fun one. Thanks to all involved for helping me drive away with a brand new Jeep! More

Excellent Customer Service. Great customer service. Very pleasant new car buying experience. Everyone was friendly and loved how I didn't feel pressured. Able to leave and think Great customer service. Very pleasant new car buying experience. Everyone was friendly and loved how I didn't feel pressured. Able to leave and think about my decision. More

Ourisman was very helpful and courteous Sherwin Wilson was very nice and answered all my questions thoroughly. He also threw in some licensed headwear and a clean sweep of the vehicle Sherwin Wilson was very nice and answered all my questions thoroughly. He also threw in some licensed headwear and a clean sweep of the vehicle More

Oustanding customer service and car buying experience My experience was completely positive with Ourisman in Clarksville working with Jason Kerr. From the first e-mail, to phone call, to on-site interact My experience was completely positive with Ourisman in Clarksville working with Jason Kerr. From the first e-mail, to phone call, to on-site interaction, Jason Kerr exceeded my expectations in negotiating what I believe was a fair price and securing for me a Jeep Patriot with the exact features I wanted. Not only that, but he helped me get better financing than I was able to on my own. He worked with me after the sale to show me features that I was not able to figure out on my own. I would highly recommend the drive to Clarksville (I live 40 minutes from Clarksville) to buy from Ourisman and utilize the services of Jason Kerr. Job well done. More