Ourisman Chrysler Dodge Jeep RAM

Pleasant and informative The experience was pleasant and informative. Mr. Ipes explained and demonstrated the many new features of this care. He was able to answer all the que The experience was pleasant and informative. Mr. Ipes explained and demonstrated the many new features of this care. He was able to answer all the questions we had. More

Great Sales Representative Purchasing our new 2017 Dodge Ram 1500 truck from Dan Ipes was truly a pleasure. Dan was very courteous and professional right from the start of our Purchasing our new 2017 Dodge Ram 1500 truck from Dan Ipes was truly a pleasure. Dan was very courteous and professional right from the start of our introductions. He was extremely knowledgeable about the truck we purchased and explained all features in full. He answered all of our questions satisfactory. I would highly recommend the dealer and Dan Ipes (Sales) to my family and friends if they are in the market for a new vehicle. Great service with no stress. More

Great experience buying a Pacifica Hybrid Dan Ipes was our salesman, it was a pleasure working with him. He answered most of our questions, both about the car and dealership policies, right o Dan Ipes was our salesman, it was a pleasure working with him. He answered most of our questions, both about the car and dealership policies, right off the top of his head. And those he didn't know right away he got answers for us quickly. The process was smooth and efficient. More

Ourisman delivers a great deal! Just worked with Ourisman for the first time on my new Jeep Wrangler. They did a great job of addressing my concerns, streamlining the buying process Just worked with Ourisman for the first time on my new Jeep Wrangler. They did a great job of addressing my concerns, streamlining the buying process, making certain that I understood all of the pertinent details of the transaction and getting me the best possible cost on the new vehicle. The entire staff demonstrated professionalism throughout the process and made certain I was happy and satisfied. Big Thanks to Jason, Jeff & Kevin!!! HIGHLY RECOMMEND!! More

excellent Jason Kerr did a great job. Efficient, straight forward, professional,and honest. The Business Department secured a loan below other quoted rates. I h Jason Kerr did a great job. Efficient, straight forward, professional,and honest. The Business Department secured a loan below other quoted rates. I have bought many cars over the years and this was the most efficient purchase ever. More

amazing I had put myself in a lease...BIG mistake!! Ourisman was able to help me get out of it, into a new Durango, with a lesser payment and an extended warr I had put myself in a lease...BIG mistake!! Ourisman was able to help me get out of it, into a new Durango, with a lesser payment and an extended warranty. I spoke with Nick about this for a few days before actually going in to the dealership since I wasn't that close to them, but honestly I will take my car for service just because of how I was treated. Went in on black Friday they were so busy, but that didn't stop them from taking care of me. I would highly recommend this dealership to anyone looking to buy a dodge, chrysler, jeep, or ram vehicle!! More

Ram 1500 Purchast Ourisman of Clarksville was one of 4 dealerships I visited on Black Friday. Of all the dealerships I visited, Ourisman's agents were excellent, effici Ourisman of Clarksville was one of 4 dealerships I visited on Black Friday. Of all the dealerships I visited, Ourisman's agents were excellent, efficient, friendly and got back to me promptly with 8 different models. We met again on Saturday and finalized a purchase for a Ram 1500. This was one of the best experiences I have had in my years of purchasing vehicles, especially trucks. I highly recommend them to anyone in the market. More

World Class Service The customer service was exceptional. Marquette Hall was very professional, helpful, and honest from start to finish. Marquette Hall made me and my fa The customer service was exceptional. Marquette Hall was very professional, helpful, and honest from start to finish. Marquette Hall made me and my family so comfortable. Not only did he walk me through every feature on my car, but he was transparent about telling me the exact price I would pay for my vehicle. Marquette's demeanor was inviting and friendly. Marquette Hall answered every question I had and gave me advice on a choice of what car I should buy. I will definitely recommend Ourisman Chrysler Dodge to my friends, especially if Marquette Hall is there. More

One Of The Best I always come to Ourisman to buy my cars and always have an amazing experience. I went through Biz the first time (no longer there) and now Mitch. The I always come to Ourisman to buy my cars and always have an amazing experience. I went through Biz the first time (no longer there) and now Mitch. The experience I had was amazing. He was an amazing sales person but also approached you as your friend which made the process alot easier. He worked with me and my schedule for 3 days and always had everything prepared for me when I came in. He even stayed way past his hours in order to work with me on getting my Jeep. Genuine person with a great personality. If anyone needs a car I would always recommend him. More

Professional, prompt, respectful I found the car I purchased on carguru.com. I clicked the "contact dealer" button on the carguru app to learn more about a specific vehicle. I receive I found the car I purchased on carguru.com. I clicked the "contact dealer" button on the carguru app to learn more about a specific vehicle. I received an email within 10 minutes (on a saturday afternoon/evening) from Ourisman and shortly thereafter scheduled a test drive for the following day. When I arrived, Ralph Bowen greeted me and already had the car out front ready to look at and test drive. He gave a great presentation/run down of the vehicle, we went for a test drive and he answered all of my questions. I never felt pressured to purchase the entire time, and I initiated the conversation to talk about pricing/financing/trade-in value; Ralph never pressured me into it. I was offered $2700 less than kelly blue book value for trade in (selecting "average" for my vehicle condition and "trade-in" opposed to "private seller" or "dealership seller." ). We were able to negotiate an additional $500 to the trade in, but that was still $2200 short of what the KBB trade-in value predicted. (My old vehicle is already listed for sale on their website with a $5200 profit margin for the dealership; $14,500 trade in value, listed now for $19,721). I am only including my specific numbers to help others in their decision making. The price of the vehicle I purchased was at least $1500 lower than any other nearby dealership, so I decided to just accept the trade-in value figuring I would be hard pressed to get another dealership to beat the overall price anyways. Plus, I work 70 hour weeks and don't have time to hop around from dealership to dealership. Overall, the experience was pleasant and I would recommend this dealership to anyone. More