Ourisman Chrysler Dodge Jeep RAM

I was looking for a Wrangler Unlimited as a compromise between a daily driver and family SUV, and my motorcycle which I sold...something I could ride with the wind through my hair. Fred Eldridge patientl between a daily driver and family SUV, and my motorcycle which I sold...something I could ride with the wind through my hair. Fred Eldridge patiently talked me through the options that come with a Wrangler, let me take two out for a test drive...and I walked away from the dealership without a "hard sell", that was Sunday. But we stayed in touch through the week and I ended up coming back and purchasing a Rubicon the following Friday. The dealership gave me a very good trade-in deal, and I got a fair price on the Wrangler. I brought my own financing for Ourisman was able to find a better rate for me with another bank. I have not had a chance to use the service department much except for purchasing some additional accessories and the staff at Ourisman has been very courteous. Overall, it was a very pleasant vehicle-purchasing experience. More

I had a great experience at Ourisman's Chrysler. I went in reluctently looking at mini-vans and left very...VERY pleased. My sales guy, Jason Kerr, was REALLY easy to work with, never pressured and I real in reluctently looking at mini-vans and left very...VERY pleased. My sales guy, Jason Kerr, was REALLY easy to work with, never pressured and I really felt like he was working for me as opposed to against me. Ron Ward was the sales manager I dealt with. I also felt very comfortable with him, as he got me to a deal I was very comfortable with with only limited negotiating instead of a "fight". I never felt pressured or like I was being sold. Overall a very good experience and I would return there for another vehicle when the time is rigt. More

Oln Oct 28, my wife and I, spoke w/Ms. Jeffers over the phone we explained our needs and price limitations. She was able to find a very nice car, which we purchased on Oct 29. No nonsense a true professio phone we explained our needs and price limitations. She was able to find a very nice car, which we purchased on Oct 29. No nonsense a true professional is the only way to describe Ms. Jeffers. Thanks for your help in providing a good price that we can live with. My wife and I would certainly use this dealership again. I really like the no hassles manner/no pressure attitude. A big thumbs up! The other dealership could learn a lot. ! More

Today, October 30, 2011, I purchased a 2012 "Red" Dodge Challenger. I was very impressed by the Salesperson, Ms. Sylvia Jeffers. She was knowlegeable about the car, regarding my many inquiries. "Red" Dodge Challenger. I was very impressed by the Salesperson, Ms. Sylvia Jeffers. She was knowlegeable about the car, regarding my many inquiries. I road tested two (2) Challengers. Purchasing a new car is not normally my favorite thing to do, however Ms. Jeffers explained the procedure, and made me feel very comfortable during the negotiation process. I believe I purchased this car at a Fair and Reasonable Price, in other words a win - win situation. All of my suggested pricing was either met or exceeded. After pricing was finalized, I met with Dina, (in the Accounting Department) who was very pleasent, and knowledgeable too. She set-up all of the final contract correspondence, and took time to explain each document prior to my signature in a very professional, patient manner. As I was departing the Dealership Showroom, Steve Ritter, Assistant Service Manager looked me in the eye, shook my hand, and congratulated me on the vehicle purchase. He indicated to call if there were any questions or concerns. In closing the loop regarding this car purchase, Ms. Jeffers installed the license tag, and explained features (of the car) not previously discussed. She indicated to contact her if there were any remaining inquiries. Lesson---I did stop by another local Dodge Dealer, test road a Challenger, on October 24. They never called me back, maybe they thought that I was not serious, their loss is Ourisman's gain. Therefore, needless to say, I feel fortunate that I stopped by Ourisman Chrysler Jeep Dodge this afternoon. More

WOW! Best car dealership experience I've had so far, and this was my 8th car! John Harrison was friendly and professional, and went out of his way to make us happy. The dealership was clean and offered a this was my 8th car! John Harrison was friendly and professional, and went out of his way to make us happy. The dealership was clean and offered a "no-pressure" atmosphere. Also A+ to the finance and parts department. Everyone was first-rate. We will be back to Ourisman for maintenance, and of course, to buy our next Jeep! More

Absolutely the most pleasant buying experience ever (and we have had plenty to compare to)! Jenna was immediately attentive to our needs and worked up exactly what we wanted, quickly too! You have yoursel we have had plenty to compare to)! Jenna was immediately attentive to our needs and worked up exactly what we wanted, quickly too! You have yourselves a true jewel there with that one and we can only say the best things about her and your entire team there. Thank you very much!! Rob and Danielle (and Megan) Clark More

I am extremely happy with my purchase from Ourisman in Clarksville. Jim Olney was amazing in helping me make all the decisions, and he is a very friendly low pressure salesman. Donna was very helpful with Clarksville. Jim Olney was amazing in helping me make all the decisions, and he is a very friendly low pressure salesman. Donna was very helpful with financing, communicating with my bank and making sure I could afford my new jeep. And Ron was great closing the deal, and went above & beyond to make sure I was able to get what I wanted and needed! More

No problems. Wish it would have been faster. Overall process was smooth as I did multiple information searchs and had completed a visit to the dealer. process was smooth as I did multiple information searchs and had completed a visit to the dealer. More

The salesman showed me all the cars in or near my price range, discussed options and value of my trade-in, and I got the car that I wanted at a great price with only the options I needed. Drove home in a n range, discussed options and value of my trade-in, and I got the car that I wanted at a great price with only the options I needed. Drove home in a new car, with a smile on my face and a surprise for my wife. More

The customer service was great in answering any question as honestly and as direct as possible. Very accommodating on allowing multiple test drives of the automobile.The quality of the work in gathering all as honestly and as direct as possible. Very accommodating on allowing multiple test drives of the automobile.The quality of the work in gathering all of the paperwork and explaining the information required was clear and concise. The amount of time to close the deal was very reasonable. There was a very friendly atmosphere with no pressure tactics from any of the sales agents. More