Ourisman Chrysler Dodge Jeep RAM
Clarksville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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The process was easy and the staff was friendly and helpful. The sales staff didn't apply any pressure and actually listened to my needs. helpful. The sales staff didn't apply any pressure and actually listened to my needs. More
Dealership provided a good no-hassle experience that provided just what we needed in a new car. We took several test drives and narrowed down our search and then got right to the bottom line price. provided just what we needed in a new car. We took several test drives and narrowed down our search and then got right to the bottom line price. More
My wife wanted a new mini van, so on 4/14/12 we went to ourisman and looked at some of the vans with anew salesman. They did a price for us so we said we would go home and think about it. They called back ourisman and looked at some of the vans with anew salesman. They did a price for us so we said we would go home and think about it. They called back on monday with a lower rate and to call back. We try to reach our salesman but he could not be reached. My wife talked briefly with Ron Ward. On wednesday Jim called to ask if we were still interested in a van and I said yes, but my wife wanted to look at 2 town and countries on the lot and to drive one. Jim was very obliging to ask when and what time. we came over wed. evening, my wife drove the van all the time Jim was explaining some of the features of the van . when we got back he let her look at the other one we were interested in and a couple others but decided on the one we drove. Jim did some numbers and came to a price with fiancing we ccould afford. She had previously told him that we wanted to take it on saturday, which he ask what time. No pressure no rush just carring about what we want. When we picked up the van we worked with Juan in financing, he was just great getting us financed with all the extras we could afford. The best was that on sunday Juan called to say he even got us lower rate and if we could come back sign the papers again. My wife called this going above the call for the customers. Ourisman should be proud of the of there sales staff.Jim is an excellent sales person and My wife and I would recommend anyone to see him for a great deal and a very knowledgable person about the product. Thanks for a great job and my wife loves her new van. More
Jason was great to work with; friendly, thorough, didn't rush, answered all our questions & was available to meet us at our convenience. Highly recommend him and the dealer. It was a real pleasure doing b rush, answered all our questions & was available to meet us at our convenience. Highly recommend him and the dealer. It was a real pleasure doing business with them and we will certainly recommend them to our friends. More
Purchasing a car is no easy task. You have to test drive it, pick out a color, research it, find a convenient dealership, and put it all together into one big decision. That's the thing about Jenna Day and it, pick out a color, research it, find a convenient dealership, and put it all together into one big decision. That's the thing about Jenna Day and the employees at Ourisman Chrysler Jeep Dodge Ram; it didn't feel like a big decision at all. From talking with her on the phone and obtaining advice when needed to working out the numbers and driving off the lot, Jenna made the experience seamless and easy. Being a recent college graduate, I do not have all the money in the world to throw at a new 2012 Jeep Wrangler, but Jenna made sure that I got the right car at the right price. It wasn't just her sales skills that impressed me, it was her personality, friendliness, and authenticity that made me purchase the vehicle. Since it is a very important purchase, I wanted my saleswoman to be real and genuine with me; with Jenna I got all of that and more. I would absolutely recommend Jenna Day to anyone who is looking for a new vehicle, she'll take good care of you, your friends, your family; anyone searching for their next car! I also worked with Juan in finance as well as Ron Ward and Mike Lewis throughout the process. Their efficiency and dedication to the industry and its customers is unmatched. Now that I can finally do that famous "Jeep Wave" to others on the highway, it makes me satisfied and happy beyond belief. Thank you. Nick Dawson More
We had an awesome experience at Ourisman Chrysler in Clarksville. Jim Olney was very professional and gave us a great deal on a new car for our daughter. She was very excited to have her first car and Clarksville. Jim Olney was very professional and gave us a great deal on a new car for our daughter. She was very excited to have her first car and Jim went over all the features and navigation system with her. We would go back to this dealership and work with Jim when we purchase another car. More
The folks at Ourisman were great to deal with before, during and after the purchase. I felt they really valued me as a customer. Jenna was knowledgable and friendly. Levi went out of his way to hold a co during and after the purchase. I felt they really valued me as a customer. Jenna was knowledgable and friendly. Levi went out of his way to hold a conversation with me and I appreciated that. Overall it was an excellent experience. More
The service was awesome. Sylvia and Juan were determined to see me drive away in with a new Jeep Liberty. The experience was stress free! to see me drive away in with a new Jeep Liberty. The experience was stress free! More
This has been our best experience ever buying a car (2012 Dodge Durango Citadel). Jim Olney was our Sales rep and he was friendly and easy to work with. Juan, the Finance Mgr, was very courteous and efficien Dodge Durango Citadel). Jim Olney was our Sales rep and he was friendly and easy to work with. Juan, the Finance Mgr, was very courteous and efficient with qualifying and paperwork. After our purchase, we decided to purchase running boards and had the pleasure of working with Steve Ritter, the Service Manager, and we were treated like valued customers. We'll definitely recommend Ourisman to all of our friends & family! More
Jenna was very helpful during the buying process. Jenna was enthusiastic and very easy to work with. Ron Ward was always available when questions came up and always returned my calls in a timely way. was enthusiastic and very easy to work with. Ron Ward was always available when questions came up and always returned my calls in a timely way. More