Ourisman Chrysler Dodge Jeep RAM
Clarksville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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From the time I walked in the door everyone I encountered as very friendly. They all even catered to my 11 year old son that was with me. Jesus Freeman was very patient with me as I waffled back and forth as very friendly. They all even catered to my 11 year old son that was with me. Jesus Freeman was very patient with me as I waffled back and forth on actually making the leap to purchase a new car. In the past I have went to a dealership that made me feel as if I was just another sale. This was not the case at Ourisman. Although we all know that is their goal to sell cars, it seemed to me that thier Customer Service and making sure I was happy was actually more important! More
Sherwin was great, but I found the dealer's practice of advertising the internet price with all the incentives added in to be deceptive, and I almost walked out the door. In order to get the advertised pr advertising the internet price with all the incentives added in to be deceptive, and I almost walked out the door. In order to get the advertised price, I would have to be in the military, own a volkswagen, and lease a car, so the price went up by $2500 as soon as I sat down. I like to know the actual price going in, so a little honesty goes a long way with me. Also, the car had a custom interior (which is one of the reasons I drove 70 miles), but the cost of the custom interior was not included in the internet price, so at this point I was at $4500 more than the advertised price. In the end, they came down to the True Market Value shown on Edmunds, and basically ate the cost of the interior. Ourisman is no better or worse than any other dealer I've dealt with. You really can't believe any of them. More
I was looking for a new 2013 Jeep Wrangler Unlimited. I was trying to decide between a manual and an automatic. Jim set me up with a test drive on both models. I was also undecided on the color of Jeep tha was trying to decide between a manual and an automatic. Jim set me up with a test drive on both models. I was also undecided on the color of Jeep that I wanted and Jim kept me up to date as new models would come in. Jim was always helpful and patient over the months we worked together. Finally I saw the color that I wanted and went to the dealership to have my trade in appraised. They gave me a very good deal on my trade and on the new jeep that I wanted to order. They were very relaxed and laid back - not a bit of pressure. Jim was great walking me through the order process and today a month after I ordered my Jeep the delivery. If you are looking to buy a new car you need to come in and see Jim Olney and his manager Levi Haslup. They make buying a Jeep a stress free process. No games just honest and up front! Thank you, Sean More
I found the 2013 Town and country online and was amazed at the price, about 2k less than other dealers in the area. Jim was fantastic and even came in on Sunday (when he was off) to complete the deal. Re at the price, about 2k less than other dealers in the area. Jim was fantastic and even came in on Sunday (when he was off) to complete the deal. Reccomend this dealer and will return when in the market for another car. More
dropped by without appt - flasher not working - fixed immediately with only a parts charge! Visited my original sales staff while there...always friendly and helpful. immediately with only a parts charge! Visited my original sales staff while there...always friendly and helpful. More
Before I came to this dealer, I compared the price from different dealers nearby. Ourisman gave the best price. They also nice attitude after my arrival. different dealers nearby. Ourisman gave the best price. They also nice attitude after my arrival. More
Dan Ipes was a terrific salesman who was very informative and very easy to work with. I have not come across too many sales people who really know their products as well as Dan demonstrated. Nice friendly de and very easy to work with. I have not come across too many sales people who really know their products as well as Dan demonstrated. Nice friendly dealership and overall high ratings for customer satisfaction. More
Greg was friendly and quite helpful -- not pushy or too aggressive. Dan was very helpful with vehicle features and extremely knowledgeable about the electronic systems. aggressive. Dan was very helpful with vehicle features and extremely knowledgeable about the electronic systems. More
My husband and I has visited another Jeep dealer closer to home the day before and were not impressed with the dealer or staff. Looking for the next closest Jeep dealer sent us to Ourisman. THe dealer sh to home the day before and were not impressed with the dealer or staff. Looking for the next closest Jeep dealer sent us to Ourisman. THe dealer ship is clean and the staff friendly but not the typical "Overpowering" car salespeople. We were "just looking" and did not need to buy but we left with our dream vehicle that same day. Everyone was helpful, knew their stuff and friendly. I WILL recomend them to all my friends. More
I came in to inquire about a new dodge dart that I saw online and bought it the same day. Everyone on the staff was friendly and helpful. I love my new car! online and bought it the same day. Everyone on the staff was friendly and helpful. I love my new car! More