Ourisman Chevrolet of Rockville - Service Center

April 28 In my visit, I witnessed excellent service. April 28 In my visit, I witnessed excellent service. They were respectful and service was delivered on time and clean. I really appreciate the pro April 28 In my visit, I witnessed excellent service. They were respectful and service was delivered on time and clean. I really appreciate the professionalism More

My very first time service on my truck and Outstanding Service from the start to finish. Without a doubt, it is the best place I have visited to cover my vehicle. Thanks to Martin and his crew for an am Service from the start to finish. Without a doubt, it is the best place I have visited to cover my vehicle. Thanks to Martin and his crew for an amazing experience. More

Very pleased with the customer service and care of my car!! I visited this chevy service center with no clue on what the damages would be Martin Gonchar was great at walking me through the process and answering I visited this chevy service center with no clue on what the damages would be Martin Gonchar was great at walking me through the process and answering all of my questions. He was obviously very busy but maintained a friendly and positive attitude at all times. I got a ride to and from work to pick up my vehicle. The entire thing went so smoothly I was sold on continuing to return to Ourisman Cheverlot of Rockville they took great care of me and my car!! More

Just got my car serviced and they did a great job! Nick Kept me updated the whole time. The work was completed in a timely manner: Kept me updated the whole time. The work was completed in a timely manner: More

Met by Martin when I arrived with a unique problem with my b Martin greeted me and listened to my animated description of the sounds I was hearing coming from my vehicle. He had a similar issue previously and h Martin greeted me and listened to my animated description of the sounds I was hearing coming from my vehicle. He had a similar issue previously and he reached out to the service department and zeroed in on my problem. He got me setup to leave my car the next open slot and ordered the replacement part. Very satisfied with this experience. More

Oil change & tire rotation. 3 Chevy Dealer recalls performe. Good service. Quick shuttle service there and back. Work was explained in a clear and concise manner. Vehicle was protected and cleaned after service Good service. Quick shuttle service there and back. Work was explained in a clear and concise manner. Vehicle was protected and cleaned after service was performed. Excellent over all. More

Customer service with Martin Gonchar Recently came in for an oil change and tire rotation and was advised that the valve cover gasket was leaking, which was a significant repair. I knew M Recently came in for an oil change and tire rotation and was advised that the valve cover gasket was leaking, which was a significant repair. I knew Martin was not trying to up-sell me on unnecessary services like at some dealerships because I had experienced this same issue with my car before and the same symptoms started again not long ago. They were able to get my car finished and ready within just a couple hours and Martin kept me updated the whole time and worked to get me a few discounts as well. Overall I am very pleased with my experience! More

service adviser mr.marty gonchar had problems with my 2012 sonic mr.marty advise of what was needed and he was right what it needed he was honest and very polite and knowing the car r had problems with my 2012 sonic mr.marty advise of what was needed and he was right what it needed he was honest and very polite and knowing the car run like new god bless More

Customer Service with Marty Gonchar I've had very mixed experiences with Ourisman Chevrolet over the last 15 years and 3 tahoes. Dealing with anyone at the previous location was great. I've had very mixed experiences with Ourisman Chevrolet over the last 15 years and 3 tahoes. Dealing with anyone at the previous location was great. But since the move its been very hit or miss. However, dealing with Marty was great. He was honest and understood the issues and kept me informed and didn't try to upsell any "recommended" services that my Tahoe didn't really need. Quality of work has always been good at Ourisman but since the move up the pike the service reps have been less than stellar. Marty is a great addition to the team there. More

WORK WAS DONE IN A TIMELY MANNER overall being a first time customer the service was great and the people were extremely nice. if I decide to trade my car in ,I will come back. overall being a first time customer the service was great and the people were extremely nice. if I decide to trade my car in ,I will come back. More