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Ourisman Chevrolet of Rockville - Service Center

Rockville, MD

4.7
109 Reviews
Today: 6:00 AM - 7:00 PM Closed Now
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109 Reviews of Ourisman Chevrolet of Rockville - Service Center

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July 26, 2022

Great experience with the service dept. Nick Vasquez took great care of me. Nick was receptive to my phone calls and ensuring everything was done correctly. More

by george.abbruscato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Vasquez
Jan 30, 2023 -

Ourisman Chevrolet of Rockville responded

Thanks, George, for your review! We're pleased to hear Nick kept you updated throughout the service process. Customer service is one of our top priorities at Ourisman, and we're glad it shows. Thanks for supporting us. Hope to see you again!

July 26, 2022

Service provided by Nick Vasquez was exceptional. He thoroughly checked all available service options and deals to ensure complete satisfaction. More

by isaac.raplee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Vasquez
Jan 30, 2023 -

Ourisman Chevrolet of Rockville responded

Isaac, thank you for the five stars! We'll be sure to pass your kind words on to Nick and tell him to keep up the great work moving forward. We're glad you were satisfied with your service at Ourisman. If you need anything, please reach out!

July 17, 2020

Nick Vasquez " The best adviser ever" I've been a customer of Ourisman Chevrolet Rockville for years, and of all the advisers I ever had Nick is the very very best one he's very helpful, h More

by Eddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Cain
June 26, 2020

Horrible service from Nick. My check engine light is on I’m still under my warranty I live an hour and a half away and they expect me to drive my truck to them to be repaired. The truck is not drivable. I More

by Pallendenton
Recommend Dealer
No
Employees Worked With
Nick
June 16, 2020

Nick Vasquez is a great service advisor. My wife and I are both chevy drivers and have bought several cars from Ourisman Chevy of Rockville. Every time I bring my car in for service Nick Vasquez goes the More

by wstevensjr
Recommend Dealer
Yes
Employees Worked With
Danny Yohannes
June 09, 2020

GREAT SERVICE AND NICE PEOPLE Nick Vasquez was our representative and was very nice and helpful. He followed up until I brought the car back to get a part fixed. More

by afrancovasco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Vasquez
June 05, 2020

Nick Vasquez was a thorough and personable service provider! Clean, comfortable and professional facility. The phone operator is great too! Wait time was minimal also. More

by MHI
Recommend Dealer
Yes
Employees Worked With
Nick Vasquez
May 08, 2020

Had a car service. Nick Vasquez is a great advisor. Had a car service. Nick Vasquez is a great advisor and has patience and is very polite. He responds quickly and calls as needed to explain repairs and More

by tdekel44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Vasquez
May 07, 2020

after having unexpected issues with my new car, I went to OCR and couldn't be happier with the service and over all experience. Thank you so much Nick Vasquez for all your help! More

by princesatiara88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Vasquez
May 05, 2020

Had a car service Nick Vasquez is a great advisor and has a great customer service thank you very much for all your help .. L More

by Thebestcinthya20
Recommend Dealer
Yes
Employees Worked With
Nick Vasquez
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