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Ourisman Chevrolet of Rockville - Service Center
Rockville, MD
101 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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101 Reviews of Ourisman Chevrolet of Rockville - Service Center
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December 07, 2022
I have bought 3 vehicles from them since 2018 . I also bought Oil changes for my truck and didn't use all of them before i sold it . I asked them to transfer last oil change to my car and they tol I also bought Oil changes for my truck and didn't use all of them before i sold it . I asked them to transfer last oil change to my car and they told me "Sorry It's expired " I paid for the oil changes in advance with the truck. I am loyal to a brand until they stop being loyal to me . I will never buy another car from them . I live 5 minutes from dealership but will travel 30 min never to use them again .CRISWELL CHEVROLET will get my money next time. More
by spencer1982
Employees Worked With
finance dept told me
August 22, 2022
Think twice before taking your car in for maintenance or repair. $1,400.00 for one water pump that takes about 1 hour to install. It's a rip off. First quote was over $4,000.00 for heating over problem. repair. $1,400.00 for one water pump that takes about 1 hour to install. It's a rip off. First quote was over $4,000.00 for heating over problem. Young owners be ware!!!! More
by coastalconstructors13
Employees Worked With
Andrew and Nick
July 26, 2022
Great experience with the service dept. Nick Vasquez took great care of me. Nick was receptive to my phone calls and ensuring everything was done correctly. Nick Vasquez took great care of me. Nick was receptive to my phone calls and ensuring everything was done correctly. More
by george.abbruscato
Employees Worked With
Nick Vasquez
July 26, 2022
Service provided by Nick Vasquez was exceptional. He thoroughly checked all available service options and deals to ensure complete satisfaction. He thoroughly checked all available service options and deals to ensure complete satisfaction. More
by isaac.raplee
Employees Worked With
Nick Vasquez
July 17, 2020
Nick Vasquez " The best adviser ever" I've been a customer of Ourisman Chevrolet Rockville for years, and of all the advisers I ever had Nick is the very very best one he's very helpful, h I've been a customer of Ourisman Chevrolet Rockville for years, and of all the advisers I ever had Nick is the very very best one he's very helpful, he answers all my questions and is very knowledgeable. He always has a great attitude, he is very friendly even during his busiest times. Nick is just all around awesome, and very honest, I recommend Nick for anyone who wants to go to Ourisman of Rockville. More
by Eddie
Employees Worked With
June 26, 2020
Horrible service from Nick. My check engine light is on I’m still under my warranty I live an hour and a half away and they expect me to drive my truck to them to be repaired. The truck is not drivable. I I’m still under my warranty I live an hour and a half away and they expect me to drive my truck to them to be repaired. The truck is not drivable. I bought this truck one month ago More
by Pallendenton
Employees Worked With
Nick
June 16, 2020
Nick Vasquez is a great service advisor. My wife and I are both chevy drivers and have bought several cars from Ourisman Chevy of Rockville. Every time I bring my car in for service Nick Vasquez goes the are both chevy drivers and have bought several cars from Ourisman Chevy of Rockville. Every time I bring my car in for service Nick Vasquez goes the extra mile to make sure we're happy with our service and that everything with our vehicles is taken care of. I'm so glad they have a honest, trustworthy and friendly service advisor a part of the team at Chevy Rockville. Ask for him when you arrive you'll be glad you did he's the best!!!!!!! More
by wstevensjr
Employees Worked With
June 09, 2020
GREAT SERVICE AND NICE PEOPLE Nick Vasquez was our representative and was very nice and helpful. He followed up until I brought the car back to get a part fixed. Nick Vasquez was our representative and was very nice and helpful. He followed up until I brought the car back to get a part fixed. More
by afrancovasco
Employees Worked With
Nick Vasquez
June 05, 2020
Nick Vasquez was a thorough and personable service provider! Clean, comfortable and professional facility. The phone operator is great too! Wait time was minimal also. provider! Clean, comfortable and professional facility. The phone operator is great too! Wait time was minimal also. More
by MHI
Employees Worked With
Nick Vasquez
May 08, 2020
Had a car service. Nick Vasquez is a great advisor. Had a car service. Nick Vasquez is a great advisor and has patience and is very polite. He responds quickly and calls as needed to explain repairs and Had a car service. Nick Vasquez is a great advisor and has patience and is very polite. He responds quickly and calls as needed to explain repairs and price. More
by tdekel44
Employees Worked With
Nick Vasquez
