Ourisman Chevrolet of Rockville - Service Center

Nick Vasquez is the consummate customer service representative. He is friendly, knowledgeable, and looks for ways to make his customers the center of attention. representative. He is friendly, knowledgeable, and looks for ways to make his customers the center of attention. More

This is my first time in this dealership and i am very satisfied on how they fix my service car. The Advisor is great especiallyRoland EA . satisfied on how they fix my service car. The Advisor is great especiallyRoland EA . More

Scheduling service for my 2023 Traverse by phone was fast & easy. Chuck Mullen, Advisor, efficiently & cheerfully assisted me on all aspects of this service, which was the first time for me to come to Ourism & easy. Chuck Mullen, Advisor, efficiently & cheerfully assisted me on all aspects of this service, which was the first time for me to come to Ourisman. The waiting area was clean. More

Service Representative Mr Alan Krum provided outstanding customer service, logging very detailed notes and instructions regarding serive on my 2017 Chevy Suburban. He called me promptly w/ upda outstanding customer service, logging very detailed notes and instructions regarding serive on my 2017 Chevy Suburban. He called me promptly w/ updates and cost estimates, and emailed me a detailed document regarding services needed. He was attentive and pleasant the entire time, an exemplary model for customer service Representatives. More

Roland the service rep was helpful, knowledgeable and polite. Called several times with updates and when the work was finished. Thanks. polite. Called several times with updates and when the work was finished. Thanks. More

Nick Vasquez is my MAN ! He's quick and motivated to take good care of his customers. Thank you. He's quick and motivated to take good care of his customers. Thank you. More

Nick was a great help and we appreciate him always providing excellent service to our family providing excellent service to our family More

Very communicative and good suggestions on tune up items, but expensive. Staff is very good. but expensive. Staff is very good. More

Nick V. was very helpful and professional. Thanks for the excellent customer service! Very knowledgeable! was very helpful and professional. Thanks for the excellent customer service! Very knowledgeable! More

Everyone is knowledgeable & efficient, especially Nick & Steve. I deal with them every time I come for service. They are an asset to your dealership. Thank you very much. Steve. I deal with them every time I come for service. They are an asset to your dealership. Thank you very much. More