Ourisman Chevrolet of Rockville - Service Center
Rockville, MD
104 Reviews of Ourisman Chevrolet of Rockville - Service Center
I've been dealing with Ourisman Chevrolet since 1994. Their Service Department has always met or exceeded my expectations. Technicians and Service Department staff are knowledgeable, extremely capable, Their Service Department has always met or exceeded my expectations. Technicians and Service Department staff are knowledgeable, extremely capable, and courteous. I never worry about my auto repairs being completed accurately and thoroughly. In short, I highly recommend Ourisman Chevrolet! More
I have worked with this family owned business many times over the years. The Rockmont location is clean, staff is courteous, professional and knowledgeable. Nick Vasquez was exceptional during the two separ over the years. The Rockmont location is clean, staff is courteous, professional and knowledgeable. Nick Vasquez was exceptional during the two separate days I worked with him. Thank you Ourisman Rockmont! More
The first repair work took a week and when I picked the vehicle up and drove home, I realized that the work was shoddy and incomplete. I returned the vehicle and it took another week to correct and finish vehicle up and drove home, I realized that the work was shoddy and incomplete. I returned the vehicle and it took another week to correct and finish the work. To top this, Ourisman would not accept a check in payment for services. More
Chuck provided exceptional customer service. He gave me the number of a tow company, notified me when my vehicle arrived, expedited the diagnosis to accommodate my out-of-town travel plans, and He gave me the number of a tow company, notified me when my vehicle arrived, expedited the diagnosis to accommodate my out-of-town travel plans, and was knowledgeable and friendly. I would recommend him to anyone. More
Service person was very friendly and experienced. Told me very concisely the status of my service and time it would take. Car went through car wash and inside vacuum before I left service station. Told me very concisely the status of my service and time it would take. Car went through car wash and inside vacuum before I left service station. More
Nick Vasquez is the consummate customer service representative. He is friendly, knowledgeable, and looks for ways to make his customers the center of attention. representative. He is friendly, knowledgeable, and looks for ways to make his customers the center of attention. More