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Ourisman Chevrolet of Rockville - Service Center

Rockville, MD

4.6
101 Reviews

101 Reviews of Ourisman Chevrolet of Rockville - Service Center

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March 07, 2024

I had a great service writer, communication was good. Service was performed in a timely manner. More

by alduke85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Vasquez
Mar 08, 2024 -

Ourisman Chevrolet of Rockville responded

Thank you for your 5 star review!

March 06, 2024

Customer service was horrible. I would not recommend this dealership. I will probably not be returning. More

by ruthyalvarenga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Mar 08, 2024 -

Ourisman Chevrolet of Rockville responded

I'm unable to find any record of us doing business on file. Please reach out so I can see how to better assist you at Cmayberry@ourismancars.com

March 05, 2024

Always updated on what’s going on Very professional staff and most of all Excellent job. Super job. Thank you More

by imescano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calista Guerrero and Margarita Meneses
Mar 05, 2024 -

Ourisman Chevrolet of Rockville responded

Thank you for your 5 star review!

February 16, 2024

Service is professional, friendly, flexible and complete. They have a friendly demeanor and a service of picking clients from the Metro that is very helpful when the car is in the shop. More

by lloewinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck and Charles
Feb 20, 2024 -

Ourisman Chevrolet of Rockville responded

Thank you for the 5 stars!

February 11, 2024

The staff was helpful and answered all my questions. They kept me updated during the entire process More

by steph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandeep Singh
Feb 20, 2024 -

Ourisman Chevrolet of Rockville responded

Thank you for the 5 stars!

February 11, 2024

The service department was great! They took my car back on time and completed it earlier than the estimated time, which was great. They answered my questions and kept me updated throu More

by Jennhow7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandeep Singh
Feb 20, 2024 -

Ourisman Chevrolet of Rockville responded

Thank you Jenn!

February 10, 2024

Great Service, will recommend to everyone how great the service is service personnel very friendly. More

by Francistelephone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Mullen
Feb 20, 2024 -

Ourisman Chevrolet of Rockville responded

Thank you Francis!

February 08, 2024

I've been dealing with Ourisman Chevrolet since 1994. Their Service Department has always met or exceeded my expectations. Technicians and Service Department staff are knowledgeable, extremely capable, More

by Jim C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Krum
Feb 20, 2024 -

Ourisman Chevrolet of Rockville responded

Thank you for your kind words and loyalty over the years Jim!

February 05, 2024

Great service experience. Thank you! Allen Krum is always helpful and makes sure that the correct services are performed! More

by ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Krum
Feb 05, 2024 -

Ourisman Chevrolet of Rockville responded

I'm happy to hear we were able to give you continued great service Ben! Allen is Great!

January 30, 2024

My wait was longer than expected but the end result was well worth the wait. More

by Egenies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan service
Jan 31, 2024 -

Ourisman Chevrolet of Rockville responded

I'm sorry to hear you waited longer than expected but we appreciate you letting us take the time to provide you proper service!