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Ourisman Chevrolet of Rockville - Service Center

Rockville, MD

4.6
104 Reviews

104 Reviews of Ourisman Chevrolet of Rockville - Service Center

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March 12, 2024

Very responsive, very friendly, always finding a way. Great to work with. Would recommend to others More

by Bjorn_rother
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adreinna Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Prince, Danny Yohannes, Ender Portillo, Nelson Mejia, Mike Baron, Aleyda Jarquin
Mar 12, 2024 -

Ourisman Chevrolet of Rockville responded

Thank you for your 5 star review!

March 12, 2024

Everyone is friendly and conducted business on car owners’ interest . My contact is very transparent and did every way possible to have the repair job done sooner than promised. Great dealer! More

by Volt-superfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Krum
Mar 12, 2024 -

Ourisman Chevrolet of Rockville responded

Thank you for you kind words!

March 08, 2024

Have used Ourisman Chevrolet for 9 years and have been very happy with the service. More

by Dhhjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Krum
Mar 09, 2024 -

Ourisman Chevrolet of Rockville responded

Thank you for being a loyal customer!

March 07, 2024

I had a great service writer, communication was good. Service was performed in a timely manner. More

by alduke85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Vasquez
Mar 08, 2024 -

Ourisman Chevrolet of Rockville responded

Thank you for your 5 star review!

March 06, 2024

Customer service was horrible. I would not recommend this dealership. I will probably not be returning. More

by ruthyalvarenga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Mar 08, 2024 -

Ourisman Chevrolet of Rockville responded

I'm unable to find any record of us doing business on file. Please reach out so I can see how to better assist you at Cmayberry@ourismancars.com

March 05, 2024

Always updated on what’s going on Very professional staff and most of all Excellent job. Super job. Thank you More

by imescano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calista Guerrero and Margarita Meneses
Mar 05, 2024 -

Ourisman Chevrolet of Rockville responded

Thank you for your 5 star review!

February 16, 2024

Service is professional, friendly, flexible and complete. They have a friendly demeanor and a service of picking clients from the Metro that is very helpful when the car is in the shop. More

by lloewinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck and Charles
Feb 20, 2024 -

Ourisman Chevrolet of Rockville responded

Thank you for the 5 stars!

February 11, 2024

The staff was helpful and answered all my questions. They kept me updated during the entire process More

by steph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandeep Singh
Feb 20, 2024 -

Ourisman Chevrolet of Rockville responded

Thank you for the 5 stars!

February 11, 2024

The service department was great! They took my car back on time and completed it earlier than the estimated time, which was great. They answered my questions and kept me updated throu More

by Jennhow7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandeep Singh
Feb 20, 2024 -

Ourisman Chevrolet of Rockville responded

Thank you Jenn!

February 10, 2024

Great Service, will recommend to everyone how great the service is service personnel very friendly. More

by Francistelephone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Mullen
Feb 20, 2024 -

Ourisman Chevrolet of Rockville responded

Thank you Francis!