Ourisman Chevrolet of Rockville
Rockville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I am very pleased to have worked with my sales Rep Kasheem Wilkinson. He greeted my with a smile and enthusiasm. He not only asked what I was looking for during my visit, he searched Ourisman's entire Kasheem Wilkinson. He greeted my with a smile and enthusiasm. He not only asked what I was looking for during my visit, he searched Ourisman's entire inventory and personally retrieved the vehicle and made sure i was happy with the sales price and excellent trade of my old vehicle. If you have a chance to work with this young man, you will be very happy and feel like you have received a great deal. More
Ouriman gave me a quote for a Chevy Bolt, took a $2. 5k deposit from me to reserve it, and the day I was supposed to pick it up, they slipped a $4k increase into the contract without ever saying a word t 5k deposit from me to reserve it, and the day I was supposed to pick it up, they slipped a $4k increase into the contract without ever saying a word to me about the price change. This all occurred over just a 5 day span. They said they had a line of customers willing to pay more for it, so it didn’t matter than we already had an agreement and they already took $2.5k of my money. That vehicle was supposed to be reserved for me with the deposit, yet they sold it to someone else the same day I was supposed to pick it up, when I wouldn’t agree to the last-minute price increase. More
I have bought 3 vehicles from them since 2018 . I also bought Oil changes for my truck and didn't use all of them before i sold it . I asked them to transfer last oil change to my car and they tol I also bought Oil changes for my truck and didn't use all of them before i sold it . I asked them to transfer last oil change to my car and they told me "Sorry It's expired " I paid for the oil changes in advance with the truck. I am loyal to a brand until they stop being loyal to me . I will never buy another car from them . I live 5 minutes from dealership but will travel 30 min never to use them again .CRISWELL CHEVROLET will get my money next time. More
They have excellent service, especially the person who helped us Yamilet. She is a very patient and kind person. She made our whole process with the car go fast. We are very happy with our car and the att helped us Yamilet. She is a very patient and kind person. She made our whole process with the car go fast. We are very happy with our car and the attention she gave us was very excellent. More
Our very friendly car sales person Yamilet was amazing. She was very extremely friendly she explain everything we needed to know about the car and about what to expect I’m the near future is far car perfor She was very extremely friendly she explain everything we needed to know about the car and about what to expect I’m the near future is far car performance and all of that great stuff. She was very profesional every step of the way. Thank you Yamilet More
NEVER NEVER PURCHASE A CAR FROM THIS DEALERSHIP. THEY ARE WORSE THAN A BURGULAR ON THE STREET. THEY HAVE HAD PEOPLE COME IN FOR SERVICE AND ALL OF A SUDDEN THEIR CAR GETS STOLEN A SALESMAN TOLD ME THEY ARE WORSE THAN A BURGULAR ON THE STREET. THEY HAVE HAD PEOPLE COME IN FOR SERVICE AND ALL OF A SUDDEN THEIR CAR GETS STOLEN A SALESMAN TOLD ME THIS HAPPENS ALL OF THE TIME. THEY SOLD ME A CAR THAT COULDN'T PASS INSPECTION AND REFUSED TO FIX IT AFTER THEY PROMISED THEY WOULD. THEY TOLD ME TO ILLEGALLY REGISTER MY CAR IN ANOTHER STATE AND THEN CHARGED ME 600 IN TAXES TO DO SO. THIS DEALERSHIP HAD ME SIGN PAPERS TO PURCHASE A CAR GAVE ME THE KEYS AND THEN TOOK THEM BACK AND SAID THEY COULDN'T SELL ME THE CAR AND SO THEY COULD SELL IT TO SOMEONE ELSE. THEY TOLD ME I WOULD BE REIMBURSED FOR MY TAGS AND NOW IT'S TIME TO GET THE CHECK THEY SAID NO WE CAN'T REIMBURSE YOU BECAUSE THE TAXES WERE HIGHER ON THE CAR THAN WE EXPECTED. PLEASE STAY AWAY FROM THIS DEALERSHIP THEY ARE A BUNCH OF CON ARTIST. More
Think twice before taking your car in for maintenance or repair. $1,400.00 for one water pump that takes about 1 hour to install. It's a rip off. First quote was over $4,000.00 for heating over problem. repair. $1,400.00 for one water pump that takes about 1 hour to install. It's a rip off. First quote was over $4,000.00 for heating over problem. Young owners be ware!!!! More
Yamileth was my sales representative. She helped me throughout the whole process. It was very quick and professional! Love my car! Para recibir asistencia en español pregunte por Yamileth She helped me throughout the whole process. It was very quick and professional! Love my car! Para recibir asistencia en español pregunte por Yamileth es la mejor! More
Great experience with the service dept. Nick Vasquez took great care of me. Nick was receptive to my phone calls and ensuring everything was done correctly. Nick Vasquez took great care of me. Nick was receptive to my phone calls and ensuring everything was done correctly. More