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Ourisman Chevrolet of Rockville

Rockville, MD

4.2
275 Reviews
What really sets a car dealership apart these days? Value, Selection and Price You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Used Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time! Save Time and Money You can research the features and options of new vehicles from the Research Tools of this site. Convenient Location To visit our dealership, check our Map and Location and Department Hours – we would like to meet you in person and help you with your car ownership needs. Our dealesrship is conveniently located and worth the drive. Service, Parts, Accessories When it's time for regularly scheduled Service, Maintenance or Repairs, we hope you'll consider our modern and friendly Service Department. If you need Parts or Accessories for your vehicle we're glad to help and have departments standing by and ready to serve you.
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807 Rockville Pike

Rockville, MD

20852

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Showing 275 reviews

March 05, 2023

I am very pleased to have worked with my sales Rep Kasheem Wilkinson. He greeted my with a smile and enthusiasm. He not only asked what I was looking for during my visit, he searched Ourisman's entire More

by Mark T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kasheem Wilkinson
Mar 06, 2023 -

Ourisman Chevrolet of Rockville responded

Thank you very much, Mark, for your 5-star review! Excellent customer service is our top priority, and we're thrilled that showed in Kasheem's friendliness, knowledge, and professionalism. We'll be sure to pass your kind words on and tell him to keep up the great work moving forward. If you need anything, we're here and happy to help. Thanks again for supporting Ourisman Chevrolet of Rockville! We look forward to your next visit. Have safe travels.

January 03, 2023

Ouriman gave me a quote for a Chevy Bolt, took a $2. 5k deposit from me to reserve it, and the day I was supposed to pick it up, they slipped a $4k increase into the contract without ever saying a word t More

by KT
Recommend Dealer
No
Employees Worked With
Mike Click
Feb 02, 2023 -

Ourisman Chevrolet of Rockville responded

Thank you for your feedback. If there are any other issues please reach out directly to myself at mike@ourismancars.com

December 07, 2022

I have bought 3 vehicles from them since 2018 . I also bought Oil changes for my truck and didn't use all of them before i sold it . I asked them to transfer last oil change to my car and they tol More

by spencer1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
finance dept told me
Feb 01, 2023 -

Ourisman Chevrolet of Rockville responded

Thank you for taking the time to share your feedback, Spencer. Oil changes--even those bought in advance--expire approximately four (4) years from the date of purchase. This might explain why we were unable to transfer the last oil change to your car. Unfortunately, we at Ourisman cannot assist you with the expired oil change. You would have to reach out to JM&A and discuss the matter with one of their representatives. Their general contact number is (800) 553-7146. You can also reach out to Fidelity Warranty Services at (800) 327-5172. If you have any additional questions, please contact our General Manager at mike@ourismancars.com.

October 19, 2022

They have excellent service, especially the person who helped us Yamilet. She is a very patient and kind person. She made our whole process with the car go fast. We are very happy with our car and the att More

by Elidiaz1212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yamileth Amaya
Jan 30, 2023 -

Ourisman Chevrolet of Rockville responded

Thank you for the five stars, and congratulations on the new car! We're glad to hear you had a positive experience working with Yamileth. We will pass your kind words on and tell her to keep up the great work. We look forward to serving you again. If you need anything, please reach out!

October 18, 2022

Our very friendly car sales person Yamilet was amazing. She was very extremely friendly she explain everything we needed to know about the car and about what to expect I’m the near future is far car perfor More

by Santos Orellana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yamilet Amaya
Jan 30, 2023 -

Ourisman Chevrolet of Rockville responded

Santos, thank you for your review of Ourisman Chevrolet of Rockville. We're thrilled to hear about your friendly and professional experience working with Yamileth. We'll be sure to pass your kind words on to her and the Ourisman team. Hope to see you again. Thanks for supporting us!

October 04, 2022

NEVER NEVER PURCHASE A CAR FROM THIS DEALERSHIP. THEY ARE WORSE THAN A BURGULAR ON THE STREET. THEY HAVE HAD PEOPLE COME IN FOR SERVICE AND ALL OF A SUDDEN THEIR CAR GETS STOLEN A SALESMAN TOLD ME More

by awalls734
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NONE OF THESE PEOPLE WERE IN THE FINANCE OR SALES AGAIN CON ARTIST
August 22, 2022

Think twice before taking your car in for maintenance or repair. $1,400.00 for one water pump that takes about 1 hour to install. It's a rip off. First quote was over $4,000.00 for heating over problem. More

by coastalconstructors13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew and Nick
July 28, 2022

Yamileth was very helpful, making sure we understand point A to point B. I am grateful how professional she is and treated us as family. More

by Azucena Canales
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yamileth Amaya
Jan 30, 2023 -

Ourisman Chevrolet of Rockville responded

Thank you for the five stars, Azucena! We strive to ensure our customers feel valued and appreciated, and we're glad to hear Yamileth fostered those positive feelings during your visit. We look forward to your next visit. If you need anything, we're here anytime! Thanks for supporting us.

July 27, 2022

Yamileth was my sales representative. She helped me throughout the whole process. It was very quick and professional! Love my car! Para recibir asistencia en español pregunte por Yamileth More

by Aligda Villanueva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yamileth Amaya
Jan 30, 2023 -

Ourisman Chevrolet of Rockville responded

Aligda, thank you for your review of Ourisman Chevrolet of Rockville. We're thrilled to hear about your professional experience working with Yamileth. We are grateful for your support. Congratulations on the new car!

July 26, 2022

Great experience with the service dept. Nick Vasquez took great care of me. Nick was receptive to my phone calls and ensuring everything was done correctly. More

by george.abbruscato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Vasquez
Jan 30, 2023 -

Ourisman Chevrolet of Rockville responded

Thanks, George, for your review! We're pleased to hear Nick kept you updated throughout the service process. Customer service is one of our top priorities at Ourisman, and we're glad it shows. Thanks for supporting us. Hope to see you again!

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