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Ourisman Chevrolet of Rockville
Rockville, MD
275 Reviews
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Convenient Location
To visit our dealership, check our Map and Location and Department Hours – we would like to meet you in person and help you with your car ownership needs. Our dealesrship is conveniently located and worth the drive.
Service, Parts, Accessories
When it's time for regularly scheduled Service, Maintenance or Repairs, we hope you'll consider our modern and friendly Service Department. If you need Parts or Accessories for your vehicle we're glad to help and have departments standing by and ready to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 275 reviews
December 21, 2023
I have worked with this family owned business many times over the years. The Rockmont location is clean, staff is courteous, professional and knowledgeable. Nick Vasquez was exceptional during the two separ over the years. The Rockmont location is clean, staff is courteous, professional and knowledgeable. Nick Vasquez was exceptional during the two separate days I worked with him. Thank you Ourisman Rockmont! More
by thakins
Employees Worked With
Nick Vasquez - Service
December 05, 2023
The first repair work took a week and when I picked the vehicle up and drove home, I realized that the work was shoddy and incomplete. I returned the vehicle and it took another week to correct and finish vehicle up and drove home, I realized that the work was shoddy and incomplete. I returned the vehicle and it took another week to correct and finish the work. To top this, Ourisman would not accept a check in payment for services. More
by Mjb
Employees Worked With
Nick Vasquez
November 24, 2023
Salespeople come and go here, so get one of the experienced ones for better service. I bought my first EV here and swore I’d never buy another car from them, but their highest rated salesman change experienced ones for better service. I bought my first EV here and swore I’d never buy another car from them, but their highest rated salesman changed my mind. The service center is solidly OK, not better than that. But I rather get my car serviced here than other dealerships (which will remain nameless). More
by ABeeGetsTired
Employees Worked With
Reggie Wilkerson, Kasheem Wilkerson
November 14, 2023
Chuck provided exceptional customer service. He gave me the number of a tow company, notified me when my vehicle arrived, expedited the diagnosis to accommodate my out-of-town travel plans, and He gave me the number of a tow company, notified me when my vehicle arrived, expedited the diagnosis to accommodate my out-of-town travel plans, and was knowledgeable and friendly. I would recommend him to anyone. More
by Nancy
Employees Worked With
Chuck Mullen
October 23, 2023
Service person was very friendly and experienced. Told me very concisely the status of my service and time it would take. Car went through car wash and inside vacuum before I left service station. Told me very concisely the status of my service and time it would take. Car went through car wash and inside vacuum before I left service station. More
by Ingeborg Costa
Employees Worked With
Ender Portillo
October 18, 2023
Nick Vasquez is the consummate customer service representative. He is friendly, knowledgeable, and looks for ways to make his customers the center of attention. representative. He is friendly, knowledgeable, and looks for ways to make his customers the center of attention. More
by Charles
Employees Worked With
Nick Vasquez
