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Ourisman Chevrolet of Rockville

Rockville, MD

4.2
272 Reviews
What really sets a car dealership apart these days? Value, Selection and Price You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Used Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time! Save Time and Money You can research the features and options of new vehicles from the Research Tools of this site. Convenient Location To visit our dealership, check our Map and Location and Department Hours – we would like to meet you in person and help you with your car ownership needs. Our dealesrship is conveniently located and worth the drive. Service, Parts, Accessories When it's time for regularly scheduled Service, Maintenance or Repairs, we hope you'll consider our modern and friendly Service Department. If you need Parts or Accessories for your vehicle we're glad to help and have departments standing by and ready to serve you.
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807 Rockville Pike

Rockville, MD

20852

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Showing 272 reviews

March 22, 2024

Dealer has been extremely responsive to all inquiries and kept me updated as to the status of the repairs for my vehicle which I did not purchase from them. More

by MJ15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Krum
Mar 22, 2024 -

Ourisman Chevrolet of Rockville responded

I happy to hear we had clear communication with you through the process!

March 13, 2024

I was left waiting for my car while customer service rep was at lunch. Last time I had to wait a day. My car has sleays been serviced there but I will think twice before I come back. Look up the informa More

by nvillani61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Look it up
Mar 14, 2024 -

Ourisman Chevrolet of Rockville responded

I understand that wait times are some times longer than we expect them to be but I can assure you that while your advisor was taking a lunch break the work done by the technician on your vehicle was not halted. I apologize for any misunderstanding but please feel free to reach me at Cmayberry@ourismancars.com if I can help clear anything up further.

March 12, 2024

Very responsive, very friendly, always finding a way. Great to work with. Would recommend to others More

by Bjorn_rother
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Yohannes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ender Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleyda Jarquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adreinna Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Ourisman Chevrolet of Rockville responded

Thank you for your 5 star review!

March 12, 2024

Everyone is friendly and conducted business on car owners’ interest . My contact is very transparent and did every way possible to have the repair job done sooner than promised. Great dealer! More

by Volt-superfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Krum
Mar 12, 2024 -

Ourisman Chevrolet of Rockville responded

Thank you for you kind words!

March 08, 2024

Have used Ourisman Chevrolet for 9 years and have been very happy with the service. More

by Dhhjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Krum
Mar 09, 2024 -

Ourisman Chevrolet of Rockville responded

Thank you for being a loyal customer!

March 07, 2024

I had a great service writer, communication was good. Service was performed in a timely manner. More

by alduke85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Vasquez
Mar 08, 2024 -

Ourisman Chevrolet of Rockville responded

Thank you for your 5 star review!

March 06, 2024

Customer service was horrible. I would not recommend this dealership. I will probably not be returning. More

by ruthyalvarenga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Mar 08, 2024 -

Ourisman Chevrolet of Rockville responded

I'm unable to find any record of us doing business on file. Please reach out so I can see how to better assist you at Cmayberry@ourismancars.com

March 05, 2024

In early November 2023, I spoke to Buster at Ourisman Chevrolet in Rockville, MD and I asked him if he had an allocation for a 2024 Colorado, that I'm motivated to purchase, but will pay no more than $50 More

by JS
Recommend Dealer
No
Employees Worked With
Reggie Wilkinson
Mar 05, 2024 -

Ourisman Chevrolet of Rockville responded

I apologize for the lack of communication that you experienced here. I'm glad to hear that you were able to get the vehicle you were looking for at the price you wanted. Please reach out to me personally if you would like for me to look into any aspect of your deal for you to see if we can be able to earn your business. I can be reached at Cmayberry@ourismancars.com

March 05, 2024

Always updated on what’s going on Very professional staff and most of all Excellent job. Super job. Thank you More

by imescano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calista Guerrero and Margarita Meneses
Mar 05, 2024 -

Ourisman Chevrolet of Rockville responded

Thank you for your 5 star review!

February 28, 2024

My experience was not a positive one, but it wasn't as bad as someone I know. His experience was that no one knew whether the car was on the lot or not (one salesperson said yes, one said no.) He stopped More

by SHANEKHART
Recommend Dealer
No
Employees Worked With
I didn't write down the name of the person I talked with, sorry.
Feb 29, 2024 -

Ourisman Chevrolet of Rockville responded

I apologize that your experience here was disorganized. Not often, but sometimes there is confusion between sales representatives on the availability of new or pre owned vehicles and typically a manager is able to get it all cleared up very easily. As for the website it usually takes a day or sometimes two for a vehicle to come off of our website and I'm sorry for any confusion this created. If you are still in search of a vehicle i would love to be able to work with you directly. You can reach me at Cmayberry@ourismancars.com

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