Ourisman Chevrolet of Rockville

All I can say is the body shop is the worst! I don't what kind of place this is being ran up there, management seems clueless to be honest. NEVER WILL I TAKE MY BUSINESS THERE AGAIN! kind of place this is being ran up there, management seems clueless to be honest. NEVER WILL I TAKE MY BUSINESS THERE AGAIN! More

I went into the dealership with credit issues and my guard up and was not sure if I even wanted to go thru the process with the possibility of being rejected. Well, I was met with courtesy, friendlines guard up and was not sure if I even wanted to go thru the process with the possibility of being rejected. Well, I was met with courtesy, friendliness and a real genuine concern to help me purchase a vehicle of choice. No pressure what so ever, and when it came to financing my vehicle, what was discussed, was done, no added fees. I was surprise and happy at the same time. I knew my APR would not be perfect, but the dealership did not put me into a vehicle that was out of my budget. I truly appreciated the customer service I received. More

Bought my new 2011 Chevrolet Camaro 1SS from these guys. Overall my experience was really great. I had a few questions obviously considering I was buying a new vehicle but, Rodney really helped me out by an Overall my experience was really great. I had a few questions obviously considering I was buying a new vehicle but, Rodney really helped me out by answering them all. The pricing was just a tad more then I wanted to spend but, not horrible so I went home happy. More

I went to 3 dealers before I went to Ourisman Rockmont. All told me that I couldn't buy a car because my credit was bad. Not only did Rockmont get me done, but the APR was more than fair, and the payment o All told me that I couldn't buy a car because my credit was bad. Not only did Rockmont get me done, but the APR was more than fair, and the payment on my new Malibu was well within my budget. My salesman, Frank knew the vehicle well and put me in the car I wanted. The finance person, Richard was straight forward, and didn't pull anything. Everything was explained to me before I signed on the dotted line and took my new Chevy home. Great experience. I will be returning when I'm ready for another car, and recommend everyone to see Frank @ Ourisman Rockmont Chevy. More

I was told I had to buy an extended warranty and gap insurance in order to get a loan. They also told me I had to pay the bank $3000 to get the loan but not to tell the lender when they called me. I pu insurance in order to get a loan. They also told me I had to pay the bank $3000 to get the loan but not to tell the lender when they called me. I put down 10K between cash and rebates and still ended up with a $389 payment for 72 months on a Chev Aveo. I was naive and trusted them and they took complete advantage of me. I just traded that car in and found out that after a year of payments I was still $5500 upside down because of the 24% interest rate they charged me. If you do ever go there to buy a car you need a lawyer and an accountant to go with you so you don't get ripped off like I did. More

First call in to the dealership and I received prompt information on the vehicle that I wanted to buy----Maria amazed me with her knowledge -and definetly totally experienced with all types of vehicles a information on the vehicle that I wanted to buy----Maria amazed me with her knowledge -and definetly totally experienced with all types of vehicles and I hate to say it but she new more than I did. If you are looking for a vehicle please call her at Ourisman Rockmont and you to will get the best customer service. More

i bought my new Malibu 09 there the sales man Rownak is a great guy very professional if anybody looking to buy new Chevrolet deal with Rownak great guy. they have great great inventory and very friendly peo great guy very professional if anybody looking to buy new Chevrolet deal with Rownak great guy. they have great great inventory and very friendly people . Also the service department are open till 9 its very convenient for customers to drop of their car after work . More

They try but no attention to little details. I recently had them do repairs on my 07 HHR and the car was returned to me a mess... I took it back as they forgot to put on the GM logo on the door and my runn had them do repairs on my 07 HHR and the car was returned to me a mess... I took it back as they forgot to put on the GM logo on the door and my running board was not aligned properly. The interior of the car was extremely dirty, I had to spend an hour with wipes cleaning all the dirt and dust from all the panels. They left a stain on my rear headliner. And did not put the rubber grommet around the hook that hold the seat back latch, that is still missing. The new quarter panel they installed on the car has a dent in it (from the inside out). I nipple dent. There are runs in the paint some of which they did take care of. And the car rattles and makes body noises now. Oh well. I already advised State Farm and Travelers Insurance, but I doubt they will do anything. It is so incovenient to keep taking the car back to Ourisman. THOSE OUT THERE... STAY AWAY, if you want good service go someplace else... More