Ourisman Chevrolet of Rockville

I WAS AN OUT-OF-STATE INTERNET BUYER OF A USED VEHICLE. I CONTACTED OURISMAN VIA THE INTERNET AND WAS TAKEN CARE OF BY ASHLEIGH. SHE ANSWERED ALL MY INITIAL QUESTIONS PROMPTLY AND COURTEOUSLY. SHE THEN PUT M CONTACTED OURISMAN VIA THE INTERNET AND WAS TAKEN CARE OF BY ASHLEIGH. SHE ANSWERED ALL MY INITIAL QUESTIONS PROMPTLY AND COURTEOUSLY. SHE THEN PUT ME IN CONTACT WITH RICHARD, HE AGAIN ANSWERED ALL MY QUESTIONS IN A PROFESSIONAL MANNER AND WE CAME TO A PRELIMINARY AGREEMENT TO PURCHASE. UPON ARRIVAL AT THE DEALERSHIP FROM MY HOME IN MICHIGAN, RICHARD IMMEDIATELY INTRODUCED ME TO ANDY TO COMPLETE THE DEAL. ANDY WAS OUTSTANDING! HE ANSWERED ALL MY CONCERNS AND DEMONSTRATED THE FUNCTION OF OF EACH OF THE VEHICLE SYSTEMS. HE WAS PERSONABLE, KNOWLEDGEABLE AND COULD HAVE NOT DONE A BETTER JOB, IN MY OPINION. TO COMPLETE THE PAPERWORK, ANDY INTRODUCED ME TO CHARLES. HE KNOWS HIS BUSINESS AND WE COMPLETED THE PAPERWORK QUICKLY. THE WHOLE EXPERIENCE WAS LESS THAN TWO HOURS. I WOULD RECOMMEND THIS DEALERSHIP TO ANYONE! MY ONLY REGRET IS THAT IT IS 620 MILES AWAY. More

I just hit a deer with my trailblazer and took it to rockmont collision center since I work in Rockville. I was amazed with how professional, friendly, and kind the all were. The management team knew th rockmont collision center since I work in Rockville. I was amazed with how professional, friendly, and kind the all were. The management team knew there stuff and knew exactly what was going to happen. If you get into an accident take your car there. Even if it's not a Chevy. More

My husband wrecked is truck pretty bad. We call ourisman to have it fixed. Jimmy,brandi,and Megan fought with the insurance company got us. It was about 13000.00 worth of damage and now u can't tell it ever to have it fixed. Jimmy,brandi,and Megan fought with the insurance company got us. It was about 13000.00 worth of damage and now u can't tell it ever happened. Ee have bought vehicles there, had them serviced there and now had bodywork done there. I would recommend this dealership to anyone. Thanks guys. Keep up the good work. More

All I can say is the body shop is the worst! I don't what kind of place this is being ran up there, management seems clueless to be honest. NEVER WILL I TAKE MY BUSINESS THERE AGAIN! kind of place this is being ran up there, management seems clueless to be honest. NEVER WILL I TAKE MY BUSINESS THERE AGAIN! More

I went into the dealership with credit issues and my guard up and was not sure if I even wanted to go thru the process with the possibility of being rejected. Well, I was met with courtesy, friendlines guard up and was not sure if I even wanted to go thru the process with the possibility of being rejected. Well, I was met with courtesy, friendliness and a real genuine concern to help me purchase a vehicle of choice. No pressure what so ever, and when it came to financing my vehicle, what was discussed, was done, no added fees. I was surprise and happy at the same time. I knew my APR would not be perfect, but the dealership did not put me into a vehicle that was out of my budget. I truly appreciated the customer service I received. More

Bought my new 2011 Chevrolet Camaro 1SS from these guys. Overall my experience was really great. I had a few questions obviously considering I was buying a new vehicle but, Rodney really helped me out by an Overall my experience was really great. I had a few questions obviously considering I was buying a new vehicle but, Rodney really helped me out by answering them all. The pricing was just a tad more then I wanted to spend but, not horrible so I went home happy. More

I went to 3 dealers before I went to Ourisman Rockmont. All told me that I couldn't buy a car because my credit was bad. Not only did Rockmont get me done, but the APR was more than fair, and the payment o All told me that I couldn't buy a car because my credit was bad. Not only did Rockmont get me done, but the APR was more than fair, and the payment on my new Malibu was well within my budget. My salesman, Frank knew the vehicle well and put me in the car I wanted. The finance person, Richard was straight forward, and didn't pull anything. Everything was explained to me before I signed on the dotted line and took my new Chevy home. Great experience. I will be returning when I'm ready for another car, and recommend everyone to see Frank @ Ourisman Rockmont Chevy. More

I was told I had to buy an extended warranty and gap insurance in order to get a loan. They also told me I had to pay the bank $3000 to get the loan but not to tell the lender when they called me. I pu insurance in order to get a loan. They also told me I had to pay the bank $3000 to get the loan but not to tell the lender when they called me. I put down 10K between cash and rebates and still ended up with a $389 payment for 72 months on a Chev Aveo. I was naive and trusted them and they took complete advantage of me. I just traded that car in and found out that after a year of payments I was still $5500 upside down because of the 24% interest rate they charged me. If you do ever go there to buy a car you need a lawyer and an accountant to go with you so you don't get ripped off like I did. More

First call in to the dealership and I received prompt information on the vehicle that I wanted to buy----Maria amazed me with her knowledge -and definetly totally experienced with all types of vehicles a information on the vehicle that I wanted to buy----Maria amazed me with her knowledge -and definetly totally experienced with all types of vehicles and I hate to say it but she new more than I did. If you are looking for a vehicle please call her at Ourisman Rockmont and you to will get the best customer service. More