Ourisman Chevrolet of Rockville

Like buying from a sibling!!! Salesman David Jones was very knowledgable and personable! He was able to simultaneously answer all my husbands questions while talking football with Salesman David Jones was very knowledgable and personable! He was able to simultaneously answer all my husbands questions while talking football with us. We thoroughly enjoyed meeting, chatting with and then buying from him. More

Did not like their attitude I went for a test drive and the sales person could not answer any of my questions about the car. Sales manager saw me as I wasn't a great customer tha I went for a test drive and the sales person could not answer any of my questions about the car. Sales manager saw me as I wasn't a great customer that can afford their cars. My husband and I did not like the experience, so we went elsewhere. I received many phone calls from the sales person and when I told him I got my new car already from another dealer he gave me an attitude and hung up on me without saying goodbye. Awful! On the bright side, I got a better offer and car than what they had. More

Ourisman Rockmont Chevrolet refused to take my 2014 Chevrolet Impala that needed to be towed for service. I wanted to drop off on a Saturday, and let them do the work as soon as they could (Tuesday), Chevrolet Impala that needed to be towed for service. I wanted to drop off on a Saturday, and let them do the work as soon as they could (Tuesday), but they refused. Also, I had a previous experience with them and this same 2014 Impala--they couldn't fix the problem. Do *not* take a 2014 Chevrolet Impala to do this dealership. They don't know how to work on it, and they don't want to work on it! More

Why, not just because the service, an oil change and recall fix, was performed promptly and professionally but it comes down to the little details that made our experience a great one. Tire rotation is recall fix, was performed promptly and professionally but it comes down to the little details that made our experience a great one. Tire rotation is included with the oil change. I have had this service performed many times at many Chevy dealers around the US and this is the first time that the service technician took the time to make sure that the tires were inflated to Chevy specs. We'll be back! More

Great experience, great price and fabulous car! I left feeling like I got a good deal. I definitely recommend the dealership. Very friendly and helpful staff. feeling like I got a good deal. I definitely recommend the dealership. Very friendly and helpful staff. More

This was one of the best car buying experiences from a dealer I can remember. They had a car I was interested in with what I thought was a fair price, then gave me a fair price on my trade-in. The whole p dealer I can remember. They had a car I was interested in with what I thought was a fair price, then gave me a fair price on my trade-in. The whole process was less time consuming, less aggrievating, less frustrating than what I had come to expect from dealers in general. They are friendly and helpful. The paperwork was handled professionally and the registration and title work went smoothly. I'd recommend this dealer. More

They are always reliable, helpful and friendly. The service center, plus waiting area are clean and relaxing. They are accurate about the time need for service and will provide information about any f service center, plus waiting area are clean and relaxing. They are accurate about the time need for service and will provide information about any future service that may be needed but will work with you on prioritizing additional service depending on your time and funds. I would highly recommend this service center to anyone. More

I have owned my Camaro for a year now. I have returned several time for routine maintenance only. The staff & service department are the best I have ever encountered since I started to drive...many, many several time for routine maintenance only. The staff & service department are the best I have ever encountered since I started to drive...many, many moon ago. Great job guys... More

We bought a new chevy spark...they were So helpful We bought a new chevy spark...they were So helpful getting us a payment we could afford and the car we wanted...I would surely recommend them!! We bought a new chevy spark...they were So helpful getting us a payment we could afford and the car we wanted...I would surely recommend them!! More

The showroom of this dealership may not be the most modern design in the area. But the sales people are really friendly and they really want to make a deal with you. I purchase a Volt from the Ourisman modern design in the area. But the sales people are really friendly and they really want to make a deal with you. I purchase a Volt from the Ourisman Rockmont Chevrolet. They have the largest selections in the DC area. Before I went there, I already visited 2 other dealers in MD and VA. So I already know what the bottom limit that I could negotiate. I told the sales person who I met with. He offered a price that I could not say no. It's that easy. They also offered the highest trade-in value for my old car. The deal is closed in a very short time. So prepare yourself, and let them know you are prepared. They will offer the best deal for you. Don't pay too much attention to the out-dated decorations in the showroom. It is not important. That is also a proof that they do not earn unreasonable prifit from their customers. More