Ourisman Chevrolet of Bowie - Service Center

Good experience I called Keith because it was time for my first oil change for (Candy) my 2016 Equinox. He set up my appointment. I arrived everything was taken care I called Keith because it was time for my first oil change for (Candy) my 2016 Equinox. He set up my appointment. I arrived everything was taken care of. I like just staying with one person. I feel they get to know me and I get to know them. I have dealt with Keith since 2014 when I had the 2014 Equinox (Candy). He has always been polite and respectful. More

Standard Striping Inc. Will not go any place else. :) Medrick Mills is wonderful to work with. Very helpful. answered all of my questions. Very caring, all around nice perso Will not go any place else. :) Medrick Mills is wonderful to work with. Very helpful. answered all of my questions. Very caring, all around nice person. When out of his way to help. More

Buddy Reio-Bowie Chevrolet Service Department - OUTSTANDING! I created an appointment online and brought in my 2010 Traverse for its recalls and TSB’s at Bowie Chevrolet. Buddy Reio was my service advisor; he i I created an appointment online and brought in my 2010 Traverse for its recalls and TSB’s at Bowie Chevrolet. Buddy Reio was my service advisor; he is very nice, friendly, courteous and responsive. Buddy called to inform me that there would be significant repairs to my vehicle. Buddy explained my repairs and argument to Brian Blakeslee (Service Director). Brian then contacted GM to explain my issue and GM offered to assist with the repairs. I would like to THANK Brian for taking the time to call on my behalf for the assistance and goodwill. Buddy & Brian are extraordinary and professional in handling the service of my vehicle in a timely manner. Oh, TECH. 453 that performed all the work is the BEST!!! Bowie Chevrolet Service Department in my opinion is one of the best!!! Continue doing great business practices and you will continue to see me for service and future purchases. Thank you, E. Cruz More

Poor customer service I brought my vehicle this year of April and here it is August and my car have a shake to it when it's at a complete stop. I took it to service 3 times I brought my vehicle this year of April and here it is August and my car have a shake to it when it's at a complete stop. I took it to service 3 times and they weren't able to fix it all they could tell me it's the characterist of this vehicle. The vehicle wasn't doing it when I first purschased it. I called the Gm 7 times still no call back and I left messages but when I was in there the other day she was on her cell phone. I would never reccomand this dealership to anyone. More

Customer Service Mr. Jordan was fantastic and very professional At one time I felt awful about the service department. Mr. Jordan has renew my confidence. Thank You! Mr. Jordan was fantastic and very professional At one time I felt awful about the service department. Mr. Jordan has renew my confidence. Thank You! More

Wonderful people, careing and extremely helpful. Wife and I traveling to wedding at USNA in Annapolis. All of a sudden we experianced transmission problems. Tow truck carried us to dealership where w Wife and I traveling to wedding at USNA in Annapolis. All of a sudden we experianced transmission problems. Tow truck carried us to dealership where we were treated beyond expectations. Part was overnighted and Tahoe was fixed. We were given a car to drive and made the dinner and wedding. Next day we picked up our car.Mr Merick Mills is an extrodinary represinatine for this Dealership. Thanks to all who a part in this . More

Great service I came back here several times with same problem traction stability control ABS with my new purchased Chevy Suburban 2013. I should not have any probl I came back here several times with same problem traction stability control ABS with my new purchased Chevy Suburban 2013. I should not have any problem since I've purchased this car new. Maybe I got a problematic part of the car. I hope this is my last visit for this problem or else I'm not gonna buy any car here in chevy bowie for my family or not refer any friends. More

Sloppy job Brought in my 2006 Corvette for 50k servicing after completion vehicle fan belts were squealing very loud don't know how they missed this even after Brought in my 2006 Corvette for 50k servicing after completion vehicle fan belts were squealing very loud don't know how they missed this even after being road tested I was told they spilled lubricant on the pulley area spilled lubricant was not thorouhly cleaned off engine or hoses and air induction was not secured very disappointed More

Issue Not Resolved I brought my vehicle to them because it would have trouble starting periodically. First time they said it was some connections, second time they repla I brought my vehicle to them because it would have trouble starting periodically. First time they said it was some connections, second time they replaced the fuel pump, and third time they couldn't find anything. Told me they couldn't test it until it failed again. After a week I picked it up and later this evening I got stuck again because it wouldn't start. I paid for services and no issue was resolved. More

Unfairly treated I was told by cheverlet of Bowie dealership that i was a valued customer, but when i took my vehicle in for service I realized that they didnt value m I was told by cheverlet of Bowie dealership that i was a valued customer, but when i took my vehicle in for service I realized that they didnt value me at all. I had an appointment for service, i arrived 15 minutes early and the service rep took a person straight of the street that did not have an appointment in front of me. That person and myself had the same exact issue with our vehicles, but i was told that they took him first becasue he was paying with cash and that i was paying with an extended warranty. I was appalled, i reached out to the service manager and he confirmed that this is what they practice at this dearlership. He never apologized for his staff or the dissapointment in service that i received. I then reached out to the general manager but never receieved a response. This so called valued customer will never return. More